Man of Honour
- Joined
- 29 Mar 2003
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- 57,663
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- Stoke on Trent
That would be MrMoonX then.
Get off your phone
- Thread starter ince
- Start date
That would be MrMoonX then.
Soldato
- Joined
- 8 Mar 2007
- Posts
- 10,938
Errr what
You said people who work on tills are "retail monkeys" and they shouldn't get "above their station", can you not see how pompous that makes you look?
Maybe you don't understand the terms you are using. The term "above their station" is a declaration that you think you are a better, more worthy human being than they are. That they have a place in life, a glass ceiling they should never break through and a lesser importance in society than you. It's an elitist and classist expression.
Now I'm sure you're going to say you just meant they shouldn't do stuff that's not in their job description, if so I suggest you research the expressions you use.
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Errr what
It's not like I want to talk to the cashier just take my money and stfu why would someone need to get off their phone to handover the loyalty card and use chip & pin
I wonder how many times you've been short-changed or served coffee with a nice ball of phlegm in it
Soldato
- Joined
- 19 Dec 2008
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- 3,499
- Location
- London, UK
So say a customer being served while on their phone says thank you at the end of the transaction... are they still being rude?
Which is more rude "on the phone while being served" or "not saying thank you"?
Which is more rude "on the phone while being served" or "not saying thank you"?
People putting elbows on the table is not even in the same league of "rudeness" as people refusing to take a few seconds out of a phone call
Why would I be joking?
If a phone call is SO important that you can't hang up then wait until you've finished before making you're purchase, would that be so hard to do? It's called showing people some respect, something that unfortunately is sadly lacking in todays society.
I work on a checkout and people do this all the time. People are generally nice but you get the odd A******* every few people!
You have the right to refuse any sale at any point. If her being on the phone interrupts you job fair enough. Mabye she buy alcohol you cant see her face properly or interacting then refuse it. (had kids try this with the s3's covers half their face trying to buy drink!)
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People putting elbows on the table is not even in the same league of "rudeness" as people refusing to take a few seconds out of a phone call
Neither are rude, and talking on the phone whilst in a shop isn't rude, how you go about it however can be.
It's perfectly possible to be polite whilst on the phone to shop staff.
Do you work in a post office? You come across as a diva.
Because buying stuff from a shop is so important that you have to stop everything you're doing that's unrelated to buying from said shop?
"Refusing" to hang up isn't showing someone disrespect. Insisting and demanding that a person must not be on the phone if they want you to serve them is much worse than anything you're sperging about now, it shows an unjustified sense of self importance.
Soldato
- Joined
- 22 Mar 2007
- Posts
- 3,875
What would you guys think about someone playing with their phone while being served (responding to a text or checking emails etc)? They're able to say 'hello' and 'thank you' to the checkout assistant and it avoids standing there in awkward silence, particularly at the checkouts where they bag your stuff for you.
With regards to the woman refusing service, I'm in two minds. It is rude to be on the phone at any checkout, and unless it's an emergency it really ought to be avoided. However, from previous retail work I'd only have had a problem with a customer if they didn't interrupt their phone conversation to make some sort of eye contact and at least mouth 'hi' and 'thank you' to me. I had a few customers treat me as if I didn't exist and that's grounds for refusing them service imo. Manners take no effort at all and it's one of my big gripes that too many people nowadays have forgotten about them.
With regards to the woman refusing service, I'm in two minds. It is rude to be on the phone at any checkout, and unless it's an emergency it really ought to be avoided. However, from previous retail work I'd only have had a problem with a customer if they didn't interrupt their phone conversation to make some sort of eye contact and at least mouth 'hi' and 'thank you' to me. I had a few customers treat me as if I didn't exist and that's grounds for refusing them service imo. Manners take no effort at all and it's one of my big gripes that too many people nowadays have forgotten about them.
I'm afraid we'll have to agree to disagree on this one then as I think we have very different views on what is and isn't classed as respectful and polite behaviour. I was brought up not dragged up
And no, I don't work in a Post Office
I'm afraid we'll have to agree to disagree on this one then as I think we have very different views on what is and isn't classed as respectful and polite behaviour. I was brought up not dragged up
And no, I don't work in a Post Office
See, you're making this in to something more than an agree/disagree situation by implying I have been "dragged up" just because I think you're being dramatic.
As I said, being on the phone isn't what's rude, being rude is. It's perfectly possible to stay on the phone and be polite.
I agree, it's just that I tend to notice post offices that I've been to have had quite a number of diva-ish staff in them.
That's not to say that I haven't been to a post office where all the staff are normies.
Let's be honest, anyone who thinks it's acceptable to have a phone attached to their head whilst making a purchase in a shop has obviously not had basic good manners and politeness instilled into them from an early age.
Can I suggest a read of this.
Again, I disagree with this statement.
Soldato
- Joined
- 1 May 2003
- Posts
- 11,201
I disagree, this was the best thing for them to do in this situation.
That checkout worker should realize they can't go around making up company policies as they see fit, just because they don't like someone using their phone.
Let's be honest, anyone who thinks it's acceptable to have a phone attached to their head whilst making a purchase in a shop has obviously not had basic good manners and politeness instilled into them from an early age.
Can I suggest a read of this.
Again, I disagree with this statement.
You clearly don't understand how opinions work. Is that due to a faulty upbringing?
Haha, very droll. So therefore I'm now not allowed an opinion unless I agree with you? Is that how it works?
Like I said in my previous post we'll have to agree to disagree.
Why?
I'm a modern peasant. My job is essentially serving customers. I don't care if they're on the phone. Why should I? It's not a social interaction. If I was their friend, it would be rude. But I'm not. I'm their servant. If they can pay me enough attention to meet the minimum requirements for whatever exchange of information is necessary for me to serve them, then they're paying me enough attention.
I have no need to pretend the interaction is anything that it isn't, so I don't consider it rude if a customer doesn't either.
There are plenty of things that customers do that are rude, so there's no need to pad the list by adding failing to lie enough.
Haha, very droll. So therefore I'm now not allowed an opinion unless I agree with you? Is that how it works?
Like I said in my previous post we'll have to agree to disagree.
No, you are pushing your opinion as fact. Because you don't like people using their phones whilst in shops then it's rude.
My life would be a lot more pleasant if that was true.
My employer is far, far ruder to me than any customer. Immediate management are good, probably because they see us as people. Up at policy-making level, though, it's a very different story. They're actively hostile towards us because they see us as a cost, a thing, a consumable item. If any of us are damaged by the job (and some are, because the health and safety of consumable cost objects is not a priority and they'll make us suffer just for the sake of it anyway because of their hostility towards us), we can easily be replaced. Lots more peasants to use!
Customers talking down to me is a long way from the worst possible thing than can happen. It barely rates on my scale. It's rare and it's transient, whereas the effects of my employer's attitude affect much of my life and have permanent effects on my health.
Of course, I'd be sacked if they saw this post and knew I'd written it.
Nowt worse than customers talking down to you? I wish.
I think its rude too but thats my opinion.
Surely its just common decency to acknowledge and thank someone serving you. Giving them your attention for 2 minutes.
Some people are just disrespectful muppets at the end of the day.
Surely its just common decency to acknowledge and thank someone serving you. Giving them your attention for 2 minutes.
Some people are just disrespectful muppets at the end of the day.