Has my Grandparents just been scammed?

Surely thought it would be the post office that benefits this scam as they'd be the one supplying the form?

It's usually card information they have to enter.

I'm sensing a troll/made up story here.

It is a real scam. Ukash is unrecoverable so maybe works better for them? The only trolling bit is telling use about how it was acquired.
 
I've had something similar, wasn't surfing porn (for once), I just deleted the local profile on the machine and it was gone.

MW
 
Forever removing this at work. Sometimes it takes a picture from a webcam and displays it.

Funniest one I saw was a lady brought her sons laptop in to have this removed. The picture it had taken was of her son having 'playing' with him self naked. She said her son was too embarrassed to bring it in him self!!!!

I'm pretty sure its coming from porn sites. I would say around 5% of the people that bring them in admit to looking at porn when they got infected.
 
Tbh ive never seen or heard of anything like this. Is the safest bet just to get it formatted and get a fresh install done?

I should have been sure it was a scam right away. Atleast I know what Gilf Pr0n if for now.
 
I hate to worry you more but ....

Your Grandparents will now be on what is called a "sucker list" and there is a good chance they will be actively targeted by other scams.

The scumbags actually sell on this sort of information if they sent a cheque they now have basic bank details know the type of bank and name and of course there was probably a covering letter with the cheque , find out if they got any other information.

The follow ups can just as likely come by phone or post than by computer get them to be extra vigilant of to good to be true offers.
 
I hate to worry you more but ....

Your Grandparents will now be on what is called a "sucker list" and there is a good chance they will be actively targeted by other scams.

The scumbags actually sell on this sort of information if they sent a cheque they now have basic bank details know the type of bank and name and of course there was probably a covering letter with the cheque , find out if they got any other information.

The follow ups can just as likely come by phone or post than by computer get them to be extra vigilant of to good to be true offers.

The way you pay for this scam is to buy some other form of currency (ukash or something) at the post office or else where and send that. Cant be tracked as far as I know.
 
I hate to worry you more but ....

Your Grandparents will now be on what is called a "sucker list" and there is a good chance they will be actively targeted by other scams.

The scumbags actually sell on this sort of information if they sent a cheque they now have basic bank details know the type of bank and name and of course there was probably a covering letter with the cheque , find out if they got any other information.

The follow ups can just as likely come by phone or post than by computer get them to be extra vigilant of to good to be true offers.

Will find out how it was paid just to be sure.

Might be a bit overkill but why not install Ubuntu and theme it to look like Windows?

Problem solved. :)

Thing is as I mentioned I live in Germany and wont be going back to UK till Xmas earliest. The quickest and easiest would be to get the PC guy they use to re-install but even that I think without doing anything he has like a £50 call out fee so its going to be the best part of £150-200.

How would they have got through the router firewall and the desktops security? Would he have had to install some program or file that would give them the passage to hack into the PC?
 
dMcW76N.jpg
 
it is sad how often this happens, the elderly are such a target for low lives both day to day and online.
 
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They don't...they offer perfectly legal payment methods which are sometimes used by people for unethical means.

There's a difference between offering a service which is sometimes used for unethical means like paypal for example, and a service which is seemingly founded on the basis of criminal activity.
 
i also googled bottom and also saw a horses bits

your grandad is crafty enough to say he gooled bottom rather than "insert female sexual organ here" however

hi5
 
when i had my PC repair business i used to see this all the time, its a pain in the arse virus that preys on the computer naive people out there...it rates with getting called up by microsoft and handing over remote access to them as the most common scam i have come across.
 
This is a scam right?

Im guessing his computer must be hacked for them to shut it down and wouldn't be safe using online banking etc?

Total scam. No doubt he got hit by a drive-by download and got some ransomware. It's probably still there waiting to pop up with a demand for more money next month.

Clean up the PC and install a decent virus-scanner/malware blocker.
 
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