DPD chucking boxes

holymonk · 23 Oct 2013 at 13:52

So I ordered a new phone the other day, missed the delivery so went to my local depot...

There was a clear glass reception desk that backed into a huge warehouse. Where there was this big guy just picking up boxes and packets and literally deliberately throwing them onto the conveyor belt with his mate for fun.

I didn't say anything, I should have recorded it on my phone, but I had already dismantled it, also I didn't want to cause any trouble.

I think when I order something from OCUK in the future, I will be slightly worried about the state it arrives in from now on, especially a mobo or something

EGuitarStar · 23 Oct 2013 at 13:55

I am sure if you were to pick up the phone and speak to DPD and let them know which depot it was they may do something about it.

Let them know that you wish to how they are going to deal with what you saw since you use their service.

NoNameNoNumber · 23 Oct 2013 at 13:56

Thats why parcels come in cardboard boxes with airbags/bubble wrap and various other eggbox material type packaging.

Get over it.

Xire · 23 Oct 2013 at 13:57

I would complain, get them to review footage of inside the warehouse.

Suarez7 · 23 Oct 2013 at 13:59

Could be worse:

holymonk · 23 Oct 2013 at 14:00

NoNameNoNumber said:
Thats why parcels come in cardboard boxes with airbags/bubble wrap and various other eggbox material type packaging.

Get over it.

Until its your item that has to be returned!

Cosimo · 23 Oct 2013 at 14:03

Suarez7 said:
Could be worse:

Rroff · 23 Oct 2013 at 14:05

Unfortunatly happens at most companies

its usually instant dismissal if caught though so suprised they were doing it so obviously.

When I worked in the warehouse for <insert big DIY company> people would have competitions to see who could get the most parcels to hit the end of the lorry when loading up :|

doofer · 23 Oct 2013 at 14:06

holymonk said:
literally deliberately

Xire · 23 Oct 2013 at 14:07

NoNameNoNumber said:
Thats why parcels come in cardboard boxes with airbags/bubble wrap and various other eggbox material type packaging.

Get over it.

This guy clearly works for DPD.

NoNameNoNumber · 23 Oct 2013 at 14:09

holymonk said:
Until its your item that has to be returned!

Have you ever bought anything from OCUK? The retail boxes which come with all sorts of padding are boxed inside another cardboard box with air bags.

I'll worry about other things I think.

Xire said:
This guy clearly works for DPD.

Clearly

holymonk · 23 Oct 2013 at 14:10

Is that wrong? The best way I could put that he was doing his job but at the same time being a nob?

holymonk · 23 Oct 2013 at 14:11

NoNameNoNumber said:
Have you ever bought anything from OCUK? The retail boxes which come with all sorts of padding are boxed inside another cardboard box with air bags.

I'll worry about other things I think.

Clearly

Yes I have, but Id rather not have something like a HDD chucked like that no matter what it was wrapped in!

dacads · 23 Oct 2013 at 14:15

Yodel do this on a daily basis

NoNameNoNumber · 23 Oct 2013 at 14:16

holymonk said:
Yes I have, but Id rather not have something like a HDD chucked like that no matter what it was wrapped in!

No I'm with you but it's beyond our control. OCUK have chosen DPD based on a number of factors and I'd assume the amount of damaged goods was one of them.

They email when they're going to turn up and have been bang on when I've waited in for them in the past.

Which courier would you choose where you know that your parcel will be looked after and handled correctly?

InHuman · 23 Oct 2013 at 14:16

Used to happen to me all the time when i worked in the purple shop, the warehouse had two floors and they would throw them down a conveyor to the bottom floor, even worse when you are about to send it out to a customer and its dented on all the corners..

areksnumbr1sxylady · 23 Oct 2013 at 14:17

Yodel are amazing, I dont know how they are even in business... I had a van driver ringing my door bell, I opened it too quickly so he sprinted to his van and drove off rather rapidly.

holymonk · 23 Oct 2013 at 14:17

dacads said:
Yodel do this on a daily basis

Sadly I think they all do, well certain employees anyway.

Just means the cost to the seller/buyer increases with the returns/packaging.

Xire · 23 Oct 2013 at 14:21

Lazder said:
Yodel are amazing, I dont know how they are even in business... I had a van driver ringing my door bell, I opened it too quickly so he sprinted to his van and drove off rather rapidly.

What...? lol.

"****!! they are actually in the house, RUN!"

Spook187 · 23 Oct 2013 at 14:26

Cosimo said:
Must have been delivering to a "friend".

Your 900D case could end up like that vid lol