I have seen a thread on the PS4 support forum about people having issues with surround sound receivers when using the HDMI pass through.
not a DOA issue but my wife has just rung moaning the controller was nearly dead this morning? i left it plugged in with the PS4 on standby... the unit shut down no lights at all but the controller was glowing orange last time i saw it
You need to be in standby for charging to work. There is an option to power the usb ports in standby or something.
Did they just take the actual console and give you a new one? or did they give you a new boxed console?
Well my new one arrived and works great. Very impressed with console and with Sony service.
Console turned up in a little padded plastic crate with no packaging at all. Driver handed over console to me and took mine and put back in his plastic crate.
Good job.
Mines is a weird 1. Set it up and all i got was no display, with my tv telling me "mode not supported". Fiddled around with it, including trying other hdmi cables/ ports and most I could get was some background music and a slight flickering at top and bottom of screen. After nearly 2 hours I eventually got it to display in safe mode, but as soon as I again tried setting resolution to 1080p it again showed no display with "mode not supported".
Not having another tv, i resorted to taking it to my parents and trying it there. Newer LG tv and it worked 1st time with zero problems. So I am assuming it is some sort of HDCP compatibilty issue between my tv and the ps4. Tv in question is a Samsung LCD circa 2008 with no usb port so unable to update firmware. Gutted.
Update on this:
Well having got the console initialised and 1.51 downloaded at my folks last night, after work this afternoon I took console home to try again, woth little expectation of it working. I tried it in the side hdmi port (number 3), the only 1 which I hadn't previously tried. To my amazement it booted up and has worked flawlessly since.
So, I don't know if it was simply a case of the new software fixed some sort of compatibilty bug, or if it was as simple as only 1 of the hdmi ports recognising the ps4. Either way, I am delighted.
Can someone tell me the number to Sony customer care if you get a DOA ?
Thanks
Have you tried it back in the other ports that were not working before?