experts, is ebay user having me on?

I'd definitely recommend opening and checking the package before signing for it if they do return it. If it isn't your motherboard then refuse delivery.
Some people even return bits of wood and then tell Paypal they returned the item. Did they pay using Paypal? Paypal finds heavily in favour of buyers to the point of it being abusable.
 
I'd definitely recommend opening and checking the package before signing for it if they do return it. If it isn't your motherboard then refuse delivery.
Some people even return bits of wood and then tell Paypal they returned the item. Did they pay using Paypal? Paypal finds heavily in favour of buyers to the point of it being abusable.

yes they have paid by paypal, however this person has 300 feedback with 100 percent rating. I just think they are generally confused

I told them, you wouldnt send a second hand phone back you bought because it didn't have plastic covering on the screen would you?
 
Welcome to the consumer's world, being pumped up by buyers' "needs" :/
And remember: on Ebay buyer is always right, no matter what, there's no sense to argument*. Ebay even excluded negative feedback for buyers.
Sick ^2.
BTW, "fully working" has nothing to do with socket cap. It's too late to fight against unskilled woman ;-) maybe just advice her to change hair color to brown ;-)

* I had a customer once - he changed his mind after purchase, when he got item delivered. I didn't accept it, so do you know what he invented ? He "burnt" card (it was GF 8800GS) saying it doesn't work. I had to accept a return; when card arrived first thing after unpacking was: "geee... it smells like forgotten cake". It stinked really, and had bent bracket. I thought I'd dismantle this guy into few pieces ;-) But finally card somehow started to work, so I cleaned it off and made bracket straight... Strange, but it's a proof what some buyers are capable of.
 
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yes they have paid by paypal, however this person has 300 feedback with 100 percent rating. I just think they are generally confused

I told them, you wouldnt send a second hand phone back you bought because it didn't have plastic covering on the screen would you?

Personally though I'd still check it first before accepting delivery. Though it is probably unlikely since it is normally high value items like smartphones that get targeted by this scam.

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If it wasn't the motherboard they sent back and you signed for it then Paypal wont care and will just take the money back from you no matter what you say or show to them.
 
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So this is a returned due to lack of protective packaging. :D

I assume this is a reasonable new motherboard that has pins?

I've sold many a motherboard on ebay and to be fair I can't remember if I put the cap on or not, I do keep all the packaging.

But really this should be the motherboard runs or it don't, packaging materials shouldn't count.

Maybe I should reject every PC component that don't come in it's original anti-static bag? :)

I do hate ignorant consumers. :<

But yeah, pro tips on selling stuff on line wherever it may be.
Always be anal about the detail, only use photos of the actual item and describe any fault, better to under estimate quality than over estimate as your opinion on flawless may not match someone else. :)
 
So this is a returned due to lack of protective packaging. :D

I assume this is a reasonable new motherboard that has pins?

I've sold many a motherboard on ebay and to be fair I can't remember if I put the cap on or not, I do keep all the packaging.

But really this should be the motherboard runs or it don't, packaging materials shouldn't count.

Maybe I should reject every PC component that don't come in it's original anti-static bag? :)

I do hate ignorant consumers. :<

But yeah, pro tips on selling stuff on line wherever it may be.
Always be anal about the detail, only use photos of the actual item and describe any fault, better to under estimate quality than over estimate as your opinion on flawless may not match someone else. :)

I actually sent the original box, manual and even threw in a free game I didn't use from graphics card!
 
Sorry OP, I should have said you should inform the buyer that you can not accept a return if the item is physically damaged. If you do that then I can guide you to make sure you do not lose out.
 
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