DPD Driver.

My DPD driver loads his van up so he knows when he knocks im there to answer (after 10am). Cant get better than that.
 
scratch said:
A: The money will have been taken from the OP's bank account for the item contained in the parcel prior to shipping, which most definitely does mean it belongs to the OP! The courier has simply been entrusted with the job of delivering said parcel.

B: Why should the sender have the right to determine where the OP's parcel is left? It's the OP's parcel and if they don't want it left with neighbours (for any number of reasons which are of no business to the sender) then they should have the right to say so.
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Exactly!
 
scratch said:
B: Why should the sender have the right to determine where the OP's parcel is left? It's the OP's parcel and if they don't want it left with neighbours (for any number of reasons which are of no business to the sender) then they should have the right to say so.
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Because as far as the company is concerned, it's the sender's parcel until it's delivered? OP isn't paying the courier company, sender is.
 
ikillbears said:
this. also, i sense a slight exaggeration in the op. bet he knocked really rather loudly and waited for a solid 2-3 minutes while the op was busy fapping
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No i was not fapping. :p


Kaeo said:
Because as far as the company is concerned, it's the sender's parcel until it's delivered? OP isn't paying the courier company, sender is.
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I'm pretty sure our postage is factored into the final price of goods we pay for,You don't get anything for free these days even though they quote "free postage"..in reality your still paying for it somehow.
 
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Amazon delivery man signed for my item himself. and DIDNT deliver it. Untill the next day that is AFTER amazon gave me a full refund.
 
Make their life easier for them. On the second line of your address, put your mobile number.

Leave a note on your door (on the inside of the glass if possible) to either tell them that you're in, or where to leave the parcel.

DPD have always been excellent for me.



DHL are a massive joke though. I wouldn't trust them to deliver an email.
 
Nevakonaza said:
I'm pretty sure our postage is factored into the final price of goods we pay for,You don't get anything for free these days even though they quote "free postage"..in reality your still paying for it somehow.
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But the contract is with the sender.

If the parcel was lost the sender would have to reimburse you and then they would have to claim off the delivery company.
 
I also have an excellent DPD delivery driver (Darren) who is very friendly and hard working if his delivery load is to be believed. But I am lucky with all the guys that deliver to me by various companies, I have taken the time to get to know them though most of the time they are to busy to chat. And a small reward at Christmas helps.
OK I am home all day so things are different and I have certainly had issues with items I have sent with items being left in inappropriate places (under a hedge with no card left by Collect +) but I was compensated for that. But like all jobs you will have lazy workers who are just thinking of the next payday and getting to it as quickly as possible.
 
scratch said:
Got to say I don't agree with either statement you make:

A: The money will have been taken from the OP's bank account for the item contained in the parcel prior to shipping, which most definitely does mean it belongs to the OP! The courier has simply been entrusted with the job of delivering said parcel.

B: Why should the sender have the right to determine where the OP's parcel is left? It's the OP's parcel and if they don't want it left with neighbours (for any number of reasons which are of no business to the sender) then they should have the right to say so.
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You can disagree with it all you like, it doesn't change that they are the facts of the situation.

The sender contracts the carrier to carry the goods, they decide if their goods can be left at an alternative address for you.

They don't become the consignees goods until they take possession of them and the contract to supply is completed.

You not agreeing with that unfortunetely doesn't change this.
 
Rroff said:
^^ Yeah he is wrong (sort of) on the first one - it is your item once it has been dispatched but it still remains the responsibility of the sender that it gets to you. (There might be some contractual variation on precise details).

You usually have some say over the delivery but usually its part of the terms and conditions that certain things will happen like leaving it with a neighbour unless you expressly indicate otherwise (hence why there is usually a box for delivery notes - which are often ignored anyhow).
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No, I am right on the first one, they remain the property of the sender until the contract to supply is completed.
I should have been clearer and said "once you take possession".

I've had this discussion about a hundred times with irate customers over the years with different carriers, the sender decides what happens to the goods until you have them (so long as they are within the terms of the contract to supply).
 
My DPD driver can't read street signs and delivers my parcels to the house in the street opposite with the same number.

And Herms deliver my parcels to a house 6 doors along in my street. For some unknown reason.
 
atpbx said:
No, I am right on the first one, they remain the property of the sender until the contract to supply is completed.
I should have been clearer and said "once you take possession".

I've had this discussion about a hundred times with irate customers over the years with different carriers, the sender decides what happens to the goods until you have them (so long as they are within the terms of the contract to supply).
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Case in point - we are asked to stop or withhold delivery of literally thousands of consignments a year by senders - sometimes when the driver is literally about to knock on the receiver's door. This can be for a multitude of reasons but it's the senders decision because they are the ones paying for the service.

The fact that you have "paid" for delivery isn't relevant either. You haven't paid for the delivery, the sender has. What has really happened is that the sender has paid for the delivery and recharged you whatever they feel to be a suitable amount (or absorbed delivery costs in to the purchase price) You haven't actually paid for delivery because no money has changed hands between you and the courier.
If you want to make demands or stipulations about the delivery then you need to express that to the sender before delivery is arranged.
 
I too have an awesome DPD driver... 90% of the time if I order a parcel from ocuk, I know it will be with me at 7.45 am the next day.

This is due to when I used to work nights all the time. I used to get home at 7.30... So 7.45 was an awesome time for him to deliver whilst I was still awake. I still like it as it means if I'm in a rush to get a build done it generally gets to me very quickly.

The other 10% of the time it comes around 10am. He usually just locks it in my outhouse (I leave a padlock unlocked and keep the key so he can just lock it) as he knows both me and my missus still work shifts. He just pops a card through.

I'm not sure if he is like that with everyone, but he is fantastic with me!
 
DPD give you the hour they are going to deliver. That should help you.

If they delivered to a neighbour and you say you don't trust them. Well if something did happen then it is DPDs problem, and the investigation team would be involved, if it is more serious then the Police will be involved.

As regards to the DPD guy running to his van. He is probably in a hurry to deliver the next parcel on time.

I maybe a bit bias when I say DPD are the best. However, we have used lots of courier companies in the past, and DPD are by far the best. From looking at the response from our customers, but not only that, the service provided and more importantly for us (OcUK) to contact DPD easily and find out what is going on and making sure any issues are resolved.
 
Driver successfully delivers parcel - gets criticised
OP not happy that he got his delivery = rant

What did you want driver to do when you didnt answer the door- take it back to the depot and then rant that you had t go and collect it.
 
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