Forum "Disputes"

I don't see a point in making it open to all members. It will just cause endless arguments. I think the way it's proposed is a good way to go especially once suspended members will be allowed to post there as well.
 
simple harmless mistakes

erroneous memory

harmless mistakes that everyone makes (mine seem quite spread out as one is even from 2012.

EDIT: Apparently I have quite the collection within a month, how very silly of me. :p

these were months ago

Well the rules are there to protect buyers from idiots as well as fraudsters, so I'll sleep easier tonight knowing you were sanctioned for 'harmless mistakes' and an 'erroneous memory' :D.
 
10 years from now we'll all be dead and zombies will populate the planet so why not just

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E: i know i'm going to regret posting that gif
 
Well the rules are there to protect buyers from idiots as well as fraudsters, so I'll sleep easier tonight knowing you were sanctioned for 'harmless mistakes' and an 'erroneous memory' :D.

Higher trust than you, get off my level scrub. :p Seems my 'idiocy' screwed over so many people. :D

(Pretty much all my mistakes were to do with the bump rules, and one of them I'd highly dispute fyi)
 
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Higher trust than you, get off my level scrub. :p Seems my 'idiocy' screwed over so many people. :D

(Pretty much all my mistakes were to do with the bump rules, and one of them I'd highly dispute fyi)

Someone that cannot read and follow simple instructions might forget to post on time, or forget that the cpu had a bent pin, or forget to check their bank account for payment, or forget to ensure that the item is wrapped sufficiently.

I'd rather be forwarned of such 'forgetful' people when buying second hand items.
 
Someone that cannot read and follow simple instructions might forget to post on time, or forget that the cpu had a bent pin, or forget to check their bank account for payment, or forget to ensure that the item is wrapped sufficiently.

I'd rather be forwarned of such 'forgetful' people when buying second hand items.

There's a lot of mights and ifs with this sort of thing.
 
Someone that cannot read and follow simple instructions might forget to post on time, or forget that the cpu had a bent pin, or forget to check their bank account for payment, or forget to ensure that the item is wrapped sufficiently.

I'd rather be forwarned of such 'forgetful' people when buying second hand items.

You're being extremely, and hilariously, pedantic, and drawing correlations from thin air (how many mights and ifs were in that, anyway?) - missing a 24 hour period or accidentally forgetting a bump rule doesn't mean that the seller is going to risk screwing up big time by not checking their product correctly or providing proper packaging.

Trust should be your biggest forewarning, and mine checks out nicely, to counter your attack on me. :p

(As for my erroneous memory that was because the same mod who banned me also banned another member for 2 weeks for something pretty minor and we were talking about it, so I got it all mixed up).
 
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My biggest issue with all this is that a lot of these things are happening to customers, and whilst I'm not saying customers should get special treatment, because I'm not.

I think it's utterly ridiculous that these sort of things happen in the first place when a large portion of the people on here are customers.

There is a flip side to that coin though. If a customer is on the receiving end of unwelcome comments on the boards how should the mods react?
 
There is a flip side to that coin though. If a customer is on the receiving end of unwelcome comments on the boards how should the mods react?

Thats a fair point, while stuff said to me doesn't reflect in my views on OCUK as a company, the same cannot be said for others.

Especially with the branding all over the various pages
 
Both my infractiosn s I received I felt were uncalled for.

1 for basically saying my item was back for sale after a buyer pulled out and putting bump at the end. (In the context, I would say it was fine.)

And the other for a price drop 5 minutes before the full 24 hours had past. A friendly reprimand would have sufficed not a suspension.
 
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There is a flip side to that coin though. If a customer is on the receiving end of unwelcome comments on the boards how should the mods react?

Actions from the mods and actions from customers aren't really the same. Unwelcome isn't really the right sort of word either.

An unwelcome comment doesn't have to be offensive or insulting. Some people here have a hard time dealing with the notion of opinions and informed opinions.

I'm not suggesting people shouldn't ever see something they don't want to see.

I'm talking about how a moderator's actions will come across as shop sanctioned actions because the shop put their trust in their non-shop-staff moderators to moderate this forum. That trust ends up being indirect support until someone said something otherwise.

It's like suggesting I hold Asda responsible because some member of the public in there decided he wanted to talk smack.
 
Both my infractiosn s I received I felt were uncalled for.

1 for basically saying my item was back for sale after a buyer pulled out and putting bump at the end. (In the context, I would say it was fine.

And the other for a price drop 5 minutes before the full 24 hours had past. A friendly reprimand would have sufficed not a suspension.

Threadworthy if you feel like taking it up with them in the board, I'd say. Especially that second one, I'd be fuming. (My one was off by a few hours, though).

One of mine was similar to your first one too, althoguh I didn't say bump :p
 
[FnG]magnolia;28647659 said:
Isn't this a very good example of why the subforum might be useful or have I misunderstood what it's for?

The number of moderated posters is very very very small, and as you are well aware we communicate with you via email very effeciently - hope you agree about that.

however I'll raise the potential of having the moderated users given access to the new section.
 
Actions from the mods and actions from customers aren't really the same. Unwelcome isn't really the right sort of word either.

An unwelcome comment doesn't have to be offensive or insulting. Some people here have a hard time dealing with the notion of opinions and informed opinions.

I'm not suggesting people shouldn't ever see something they don't want to see.

I'm talking about how a moderator's actions will come across as shop sanctioned actions because the shop put their trust in their non-shop-staff moderators to moderate this forum. That trust ends up being indirect support until someone said something otherwise.

It's like suggesting I hold Asda responsible because some member of the public in there decided he wanted to talk smack.

I see your point, these forums are inextricably linked to the shop itself and everyone who posts here is a customer or potential customer but we seem to be going off at a tangent.

Implementing a grievance procedure can only be a good thing and a step in the right direction to ensure fair moderation. Of course some may feel it long overdue and it will need refining but it is a move forward.
 
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