Virgin Media Discussion Thread

Just set up my new super hub 3. Definite big wireless range improvement on the 2. Router is upstairs and living room TV used to get a lot of dropouts when watching Netflix etc. It’s steady as a rock now.
 
Make sure you widen the signal on, there is a glitch in that it would let you drop down and change to all 3 freqs till you change another setting then you can change back once the freq set.
 
Just had mine installed today. I was promised 200mbps but I'm getting 220. To say I'm happy I left BT is an understatement. :D
 
Sliver said:
Just had mine installed today. I was promised 200mbps but I'm getting 220. To say I'm happy I left BT is an understatement. :D
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Test will be after 6pm tonight if your speed starts dropping or stays the same, hopefully it stays the same. If it drops then your in a congested area sadly.
 
As above, signed up over a month ago for the 200mbps package and get the same sustained speed (~220mbps) day/night and during peak hours which I'm very pleased about (so far). My neighbour has been with them for years and had one issue where it went down but that was listed on the status page
 
Glanza said:
Test will be after 6pm tonight if your speed starts dropping or stays the same, hopefully it stays the same. If it drops then your in a congested area sadly.
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Still getting around 220mbps. Virgin has only very recently come to my area and I'm the first in our street to get it, so congestion isn't a problem for me thankfully.
 
I was whinging about lag issues in rocket league and was suggested I post this here. Does this look normal to you?

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Basically it's acting like packet loss in rocket league the past few weeks. It has been on and off before but never this bad. Was hoping this shows an unusual pattern I could pester VM about to get fixed.

Any ideas?
 
That isn't showing any obvious packet loss (red spikes coming down from the top of the graph).

The latency is horrible, but that could just be the usual SH3 chipset issues.

Is it a SH3, and what's the connection doing during that period?
 
bremen1874 said:
That isn't showing any obvious packet loss (red spikes coming down from the top of the graph).

The latency is horrible, but that could just be the usual SH3 chipset issues.

Is it a SH3, and what's the connection doing during that period?
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It is a SH3 that connection is a mixture of rocket league and searching stack overflow.

If it makes any difference the SH3 is in modem mode to an Asus n66u router.
 
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Had Virgin out today because our internet has been dropping throughout the day for the past few weeks, CS person said everything was fine their end but they would send someone out.

Today we had a new SH3 installed and it's been dropping out since he fitted it, he's fitted new connectors to the outside box, he's also given us all new cat6 cables and still it's dropping out. Phoned Virgin back again and was told their end is fine, must be a fault here still.

Sending the tech guy out again to do more tests with his equipment. Haven't had a problem for years and all of a sudden it's been going **** up at least 3-4 times a day.

Thinking about an ASUS router and sticking the SH3 into modem mode and seeing if that helps at all.
 
bremen1874 said:
Buying your own router and putting the SH3 into modem mode is very unlikely to help with that.
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I know it's unlikely to fix the error, i'll have to wait for the tech guy to do that. Been meaning to get a dedicated router though like an ASUS for ages due to the options you have, the SH are quite limited.
 
I have just come to the end of my first year with virgin media,I have got 2 boxes and with the new contract the bedroom one is going,in the past they let you keep the box and you can watch normal TV ect but they want the box back,if I buy another box will the signal still be there to watch channels ?
 
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