Stuttering with RTX 2080

UltraNEO* · 16 Sep 2019 at 19:09

Joshuk said:
So recently I’ve been having ridiculous amounts of stuttering during gaming. I have a RTX 2080. I know very little about computer stuff so try and bear with me.

I’ve kept my GPU drivers up to date firstly and my pc is less than 9 months old too.

I have noticed that when I get the stutter my on screen fps dips to around 0 and then shoots back up to its cap at around 144.

Using task manager I have also seen a slight increase in cpu usage (up from 20% to 30%) and a dip in my gpu usage from 30 to 20 at the same time when it stutters/freezes. Another process increases on my cpu though, and that is windows explorer (if that helps) at the time of a spike/stutter.

My initial thoughts were potentially to do a full windows reinstall?

I'm using a RTX 20180 TI and have experience this from time to time from watching youtube.. lol
It's only started happening recently, I do wonder is it a driver issue or poor optimization.

wookiee87 · 16 Sep 2019 at 21:09

Joshuk said:
I have recently updated my bios to the latest version (last couple of weeks) so yep. The SSD should have sufficient airflow. It's near to both of the extractors although direct airflow (in) is blocked by the 2 RAM units.

How would I go about speaking to @GIGA-Man or raising his awareness to this issue?

you can send the rep a direct private message via your account, they should reply quite quickly to be fair.
Keep any eye on the m.2 temp if you have no monitering software installed a good way it to touch the drive with a finger, if it feels hot thats not good, if you have a spare 120mm fan plug it in and direct it over the m.2, try re running some games or benchmarks and see if the problems persist

Edit: try rolling back your vga driver i'm on v436.02 and have no issues with anything i do

Dogoid · 17 Sep 2019 at 10:44

Check your disk usage in Task Manager next time it stutters

Joshuk · 17 Sep 2019 at 15:11

UltraNEO* said:
I'm using a RTX 20180 TI and have experience this from time to time from watching youtube.. lol
It's only started happening recently, I do wonder is it a driver issue or poor optimization.

Have you made any progress in finding the source of the issue?

Do you get the windows explorer cpu spike too?

Joshuk · 17 Sep 2019 at 15:13

wookiee87 said:
you can send the rep a direct private message via your account, they should reply quite quickly to be fair.
Keep any eye on the m.2 temp if you have no monitering software installed a good way it to touch the drive with a finger, if it feels hot thats not good, if you have a spare 120mm fan plug it in and direct it over the m.2, try re running some games or benchmarks and see if the problems persist

Edit: try rolling back your vga driver i'm on v436.02 and have no issues with anything i do

I’ll have a look at these and let you know if it helps at all. I don’t believe then m.2 is getting hot though, I have hw monitor and it’s showing very reasonable temperatures for everything.

Joshuk · 17 Sep 2019 at 15:14

Dogoid said:
Check your disk usage in Task Manager next time it stutters

It has always remained lowish I’m 90% sure but I’ll properly check when it next occurs.

Joshuk · 17 Sep 2019 at 20:15

Dogoid said:
Check your disk usage in Task Manager next time it stutters

Ok I’ve got an interesting one for you. It’s 0% for C and D drive and I’m not entirely sure what isn’t working or being read haha.

However it is picking something up because it occasionally goes to 1%..

wookiee87 · 17 Sep 2019 at 21:04

Joshuk said:
I’ll have a look at these and let you know if it helps at all. I don’t believe then m.2 is getting hot though, I have hw monitor and it’s showing very reasonable temperatures for everything.

you could try hwinfo 64 instead it's got tonnes of extra features hwinfo hasnt got, you'll be able to moniter everything about your hardware, and see whats going on as if there is anything wrong hwinfo 64 flaggs it up in red so you'll be able to spot it

Dogoid · 17 Sep 2019 at 21:05

Joshuk said:
Ok I’ve got an interesting one for you. It’s 0% for C and D drive and I’m not entirely sure what isn’t working or being read haha.

However it is picking something up because it occasionally goes to 1%..

That's nothing, so i think you can rule out disk/pagefile usage.

Go through Task Manager though and see if you can see spikes that correlate, system process etc.

Jason Rage · 19 Sep 2019 at 16:02

I had this exact same problem recently. You mentioned Explorer spiking, mine was System Interrupt.

I had flashed my bios to latest version and installed all of Gigabytes "recommended" latest updates for my Gigabyte gaming 5 board. After the bios flash and updates I had the exact same freezing, stuttering in any game with an overall FPS drop to boot.

If your system Interrupt/Explorer is using more than 5% cpu or jumping to the top usage when idling it's a driver issue. My Cinebench score was lower @5Ghz overclock than at stock before the problem. The cpu spike was directly impacting my overall system but especially noticeable gaming.

I tried to roll back drivers, update Windows, uninstall the Gigabyte bloatware so on.. Following that I tried a system restore. Unfortunately in the end I was left like you but with one solution that worked a treat. System reinstall.

Now my system is back working at it should. Also a point to make, well for me at at least, is that it is by far easier and less time consuming to just reinstall compared to hunting down the problem. I spent countless hours trying to fix it whereas the reinstall took no time at all.

Lastly to consider is a reinstall rules out potential unnecessary RMA or expensive components replacements. If the reinstall works then problem solved, if not then you know if there might be an actual hardware problem. Far better to waste half an hour reinstalling vs £xxxx to be back to squire one anyhow.

Joshuk · 20 Sep 2019 at 19:43

wookiee87 said:
you could try hwinfo 64 instead it's got tonnes of extra features hwinfo hasnt got, you'll be able to moniter everything about your hardware, and see whats going on as if there is anything wrong hwinfo 64 flaggs it up in red so you'll be able to spot it

I'll have a look at that tomorrow and let you know.

Dogoid said:
That's nothing, so i think you can rule out disk/pagefile usage.

Go through Task Manager though and see if you can see spikes that correlate, system process etc.

Well the CPU spikes with explorer usage and a small amount in 'start' usage and then the gpu usage spikes equally in the opposite direction (reduces)

Joshuk · 20 Sep 2019 at 19:44

Jason Rage said:
I had this exact same problem recently. You mentioned Explorer spiking, mine was System Interrupt.

I had flashed my bios to latest version and installed all of Gigabytes "recommended" latest updates for my Gigabyte gaming 5 board. After the bios flash and updates I had the exact same freezing, stuttering in any game with an overall FPS drop to boot.

If your system Interrupt/Explorer is using more than 5% cpu or jumping to the top usage when idling it's a driver issue. My Cinebench score was lower @5Ghz overclock than at stock before the problem. The cpu spike was directly impacting my overall system but especially noticeable gaming.

I tried to roll back drivers, update Windows, uninstall the Gigabyte bloatware so on.. Following that I tried a system restore. Unfortunately in the end I was left like you but with one solution that worked a treat. System reinstall.

Now my system is back working at it should. Also a point to make, well for me at at least, is that it is by far easier and less time consuming to just reinstall compared to hunting down the problem. I spent countless hours trying to fix it whereas the reinstall took no time at all.

Lastly to consider is a reinstall rules out potential unnecessary RMA or expensive components replacements. If the reinstall works then problem solved, if not then you know if there might be an actual hardware problem. Far better to waste half an hour reinstalling vs £xxxx to be back to squire one anyhow.

The worst and most annoying thing that that is i've done a system full reinstall and the problem persists.

Jason Rage · 21 Sep 2019 at 00:48

Joshuk said:
The worst and most annoying thing that that is i've done a system full reinstall and the problem persists.

Ahh dam I see. Looks like its going to be one of those!! Guess the current advice your getting is spot on. Try Wookies suggestion of HWinfo 64, use sensors only and watch it closely. Look at Max readings when you spike, they keep the read until you close the program so you can go through it with a comb.

Would have said a power issue but reading back can see you have swapped it out for a better one. Your running stock right? No overclocks on cpu or memory? Are you running air cooler or AIO?

You mentioned gaming for awhile and might be linked with temps, run Core Temp what again keeps your max cpu temps. Problem with reading active live temps is that spike occurs in say your game, you tab out and by that time all looks good. Core Temp will keep your highest value that you can see after the event like HWinfo 64.

This way you can rule out sudden heat spikes from say a intermittent failing AIO pump. HWinfo 64 can show sudden voltage spikes or Vdroop. Try using these programs in conjunction to narrow down the field as drivers/software are looking less likely now that you tried a fresh install.

GIGA-Man · 27 Sep 2019 at 13:22

Joshuk said:
I have recently updated my bios to the latest version (last couple of weeks) so yep. The SSD should have sufficient airflow. It's near to both of the extractors although direct airflow (in) is blocked by the 2 RAM units.

How would I go about speaking to @GIGA-Man or raising his awareness to this issue?

The issue could be down to a lot of factors, if needed we can test the card here to make sure there is no technical fault.