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Car makers remove buttons because it's cheap, and also means they can change and reassign everything without affecting instrument panel tooling/investment. So it make sense to do, just nobody likes it.
 
It makes sense in saving them money, it doesn't make sense for the user experience and as shown it can be dangerous as well. If there's a setting that needs to be changed while driving, there should be a button for it. (Unless it's one tap away on a touchscreen which isn't as bad)
 
Like Gordon Murray said, touchscreens are horrible and shouldnt be allowed in cars.

Hopefully more fines get dished out and they are forced to backtrack on it.
 
Most of these features do not need to be activated or adjusted whilst driving though. Those that do shouldn't be on the infotainment system.

Precisely.

Leave the screen for the sat-nav, service information, and set-and-forget settings.

Even having a touch interface for adjusting the radio or climate settings is stupid.

Plus there are loads of clever and intricate design choices you can make if you use physical controls. They can be tactile, satisfying to use, nice to touch.
 
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Too many features for dedicated buttons. Wake up.

What did we do before touchscreens then? :confused:

I just want the standard stuff to be buttons and knobs. I love knobs. Stuff like sat-nav, once-in-a-lifetime settings, all that other rarely used stuff can go in the screen no problem, but I want volume up and down to be a rotating dial, I want my radio presets to be easily accessible (not necessarily buttons, but easy to access), and I want my HVAC controls to be right there, physical buttons. If I have to go through 27 screens whilst driving to turn the fans down, I'll take my business elsewhere.
 
I think some of you might be surprised at how many features on modern cars might need to be accessed while driving.
 
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