Asking is fine however asking for now hasn't provided anything tangible.
That's fine and I appreciate that but if you don't ask then you don't get, especially in this day and age. I feel like OCUK are doing a pretty poor job of informing customers about what's going on when compared to other sites and I say that as someone who has been using this site for a long time for all my orders and have never had a bad word to say about them.
I want to keep OCUK honest and I feel like they aren't being honest right now, that of course is just my opinion and I could be wrong but it feels like they are avoiding addressing customers concerns.
I only speak for myself personally here but it's not the wait that's bothering me, it's the lack of general communication, it feels really unprofessional.