Associate
Your experience with OLED burn-in
- Thread starter Genoma
- Start date
Received this message on Knowhow repair site:
"Our repair experts have finished fixing your kit and it's ready to return to you. It'll be delivered to the address shown above on Thu 10th September."
I hope they have fixed whatever was wrong. Fingers crossed for Thursday!
It has probably been replaced with a new panel.
I hope so. Am happy with it (especially the Atmos facility)
Excellent hope it works out
TV returned today (after 10 days). Screen replaced per Repair doc. Screen also had a film to show it is a new screen. Tested for issues I had with lines on Yellow and Red backgrounds. All clear. Excellent service fro LG / Currys.
Great news
Associate
Sorry for the delay, no it was the standard 5 year warranty.
Associate
I have to say Currys for me have been spot on,
Had burn in on a lg c7 they picked it up Friday I got it back on Tuesday brand new screen fitted, very happy with their service.
Had burn in on a lg c7 they picked it up Friday I got it back on Tuesday brand new screen fitted, very happy with their service.
Soldato
I noticed on my 48CX last weekend that about a third of the way in from the right side, there's a 2-inch strip that runs up the screen where the grey is very slightly darker than the grey around it. I've only noticed it whilst playing The Last of Us 2 and haven't had the time to try and replicate it on another source, input, cable. However, reading through the people discussing banding, I have to say I've never noticed it on mid-to-bright scenes at all. I'm finding this thing deeply impressive and cannot wait until the new consoles are out.
Its banding.
It affects 5% grey scale colours or around there.
TLOU2 REALLY exacerbates it so if you only have noticed it once on there, you're lucky.
Soldato
Yeah, it appears to be a very good panel, and I still haven't noticed it on anything else. Going by my past luck on monitors/TV's, I think finally getting lucky this time is a godsend.
Associate
- Joined
- 27 Sep 2012
- Posts
- 81
Thought I would chip in with my experience with LG and burn-in. You can see how bad mine is, below. This is a B7 at 2 years old. Raised to LG around 1 and a half years after buying.
There are 4 separate instances of burn in, not including the blob in the middle. The 4 logos are Nickelodeon (bottom right), Good morning Britain (bottom left), You Tube from my NVIDIA Shield home screen (top left). Each should take thousands of hours to achieve this level of burn in, apparently. Which I can assure you has not been the case.
LG's response to this has made me angry. You can clearly see this is bad. All we have done is watch TV on the unit, which if I'm not mistaken is it's primary task. We have been told "electronics break" and we have not been using the TV correctly, like this was my fault!! They want £200 to fix it, which is a damn cheek. I complained to Richer Sounds about the experience and they have kindly said they would pay the £200 cost. They also said this is really common on LG sets they sell.
Now, LG aren't repairing TV's due to COVID and we're stuck watching grey faces all the time. Yayy!! [/sarcasim]
Safe to say, this is my last time buying LG, which is a shame as the TV is brilliant when it works.
There are 4 separate instances of burn in, not including the blob in the middle. The 4 logos are Nickelodeon (bottom right), Good morning Britain (bottom left), You Tube from my NVIDIA Shield home screen (top left). Each should take thousands of hours to achieve this level of burn in, apparently. Which I can assure you has not been the case.
LG's response to this has made me angry. You can clearly see this is bad. All we have done is watch TV on the unit, which if I'm not mistaken is it's primary task. We have been told "electronics break" and we have not been using the TV correctly, like this was my fault!! They want £200 to fix it, which is a damn cheek. I complained to Richer Sounds about the experience and they have kindly said they would pay the £200 cost. They also said this is really common on LG sets they sell.
Now, LG aren't repairing TV's due to COVID and we're stuck watching grey faces all the time. Yayy!! [/sarcasim]
Safe to say, this is my last time buying LG, which is a shame as the TV is brilliant when it works.
but you must be able to calculate precisely how many of the total hours have actually been taken watching GMB for example, and whether Nick or shield have had similar usage.
eg. I know radio four is on from 6-8am at least 5 days a week.
It looks like the kids has been hammering nickelodeon hard. GMB is blurred, still very visible though but look at that nick logo.
Soldato
The series 7 panels are more prone to burn-in than newer panels, I baby my W7 and have some very minor burn in but nothing like Techno_Vikings. I've got some vertical banding but it's only noticeable when you have a large flat area of colour (think pixar films or blue skies) and even then it's not that bad.
At some point I'll go for a C/G/W X model but waiting for a cracking deal to come up over here in NZ.
At some point I'll go for a C/G/W X model but waiting for a cracking deal to come up over here in NZ.
Regardless of viewing habits, it's really not on for a TV to not be able to be a TV without damaging itself. In the summer I'll usually have the cricket on non-stop during test matches, seems like that sort of viewing isn't compatible with LG's OLED panels.