We won't be re-opening ordering for taking pre-orders sorry. The additional workload it creates on the entire company is huge, to the point that other customers who are not chasing a back order can no longer get through to us easily as having thousands of back orders creates a huge backlog and huge demand on customer services.
In the end it becomes very costly, we have refunded thousands of orders now which is the last thing we ever want to do because it comes as a double whammy to us, not only have we lost/upset a customer to the point they cancelled but we have to pay the merchant processing fee both ways, refunding cost us money just as it does taking orders.
As such during these times we shall continue as we are which is only allowing orders for products with high stock levels to prevent over selling, and right now our primary focus is clearing the backlog, not creating more backlog, as we speak I am upgrading our 3070 customers who ordered none OC parts, to the OC parts to get their orders cleared, once this is done we then may consider taking new orders on 3070 on cards we may have lefr spare.
The situation in the market is dire right now, GPU is short across all GPU categories, not just high-end, CPU is in constraint and for the past 2-3 weeks we have being unable to order memory due to some IC issue, its not a good start to 2021 and we are hoping that production seriously ramps up.