*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***

[JediFragger]

The fact we have not even manage to ship backorders yet from the first hour of launch just shows how bad the situation is.

This **** is soul-destroying for everyone, especially when I know for a fact you care about customers and forumites getting their cards and not being able to do a damn thing about it!!

 

[Potentail]

A free upgrade yes, a paid upgrade would be a good idea tho, ocuk could split the back orders in two per card

I am completely happy to pay extra as long as I get a card. My order was first hour of release day and I’m fed up of waiting just like most other people

 

[Jarambo]

I am completely happy to pay extra as long as I get a card. My order was first hour of release day and I’m fed up of waiting just like most other people

I'd only pay extra if it wasn't some ridiculously higher amount than i already paid for the TUF OC 3080 which was £750. I'd pay £825 - £850 at maximum taking into consideration my RTX 2080 Ti STRIX cost £900 and it would be giving higher performance.

 

[AndreD]

Would an upgrade to the Ti be too much to ask for the customers that have been waiting in their queues for the past 4 months?

That is probably way too much for OC. Even with the extra money you paid on top of the "Original Launch price". Gibbo keeps saying to everyone it is not OCs fault and to be honest I don't think it is, but the way they handled the situation makes them look really bad. I know it is because of demand and scarcity that prices go up, but £100+ it is just robbery in my opinion and taking advantage of the situation. So don't try to excuse yourselves from this big mess because even though it's not your fault that you don't have stock everything else falls on you. Or have you forgotten the "Update your customers mess", if it wasn't for us demanding updates regarding the queue's position you guys wouldn't even have bothered to update us.

 

[Jarambo]

That is probably way too much for OC. Even with the extra money you paid on top of the "Original Launch price".

Nah, i think that's actually a viable option they could offer people waiting in the queue already to help take load off the backorders and spread out the misery more evenly. As long as they get paid for it that is all that matters right? And IF they really are going to start putting these newer variants on the market even if it's the same low numbers we've seen from Nvidia and AIB's so far it will still be taking pressure off the backorders and is a win for us all, as long as it's in addition to the existing backorders and not at their expense.....

 

[hobib_ali]

raining 3080s, take action NOW!!!

 

[Teal]

Would an upgrade to the Ti be too much to ask for the customers that have been waiting in their queues for the past 4 months?

I very much doubt that OCUK intend to run queues again for a 3080Ti launch, I'd also be very surprised if the launch prices of a 3080Ti would be even vaguely close to the original MSRP prices that a lot of those stuck in the longest queues originally paid...

Best hope might be that if there is a decent amount of stock available at launch that OCUK offer it to those in the queues first, but I don't think those cards are going to be cheap...

 

[Tom Morgan]

I'd only pay extra if it wasn't some ridiculously higher amount than i already paid for the TUF OC 3080 which was £750. I'd pay £825 - £850 at maximum taking into consideration my RTX 2080 Ti STRIX cost £900 and it would be giving higher performance.

I estimate the price to be roughly £950 for a 3080ti and £550 for a 3070ti at msrp, realistically probably £650 for 3070ti and £1050 for 3080ti

 

[Gibbo]

Would an upgrade to the Ti be too much to ask for the customers that have been waiting in their queues for the past 4 months?

We would love to do paid for upgrades but it’s simply impossible our staff can’t cope with incoming calls and incoming emails and webnotes chasing orders so at no point would they have the time or resources to start calling over 5000 customers offering upgrades the only solutions are ones that we know 99% customers would go with like a free upgrade.

Hence why I have been upgrading 3070 none OC orders to OC parts and it’s something we can do because we never sold at MSRP on 3070 so we can upgrade to the OC part and will still be making a profit, in some situations it’s low but it’s possible. Plus we know 99% customers will welcome a free upgrade to the same card just clocked slightly faster.

With 3080’s it’s far more complicated as cards at MSRP no longer exist even the none OC variants now ship at a loss and the OC variants cost way beyond MSRP prices as the board partners don’t have much margin in them but at same time won’t sell at a loss so upgrades even paid for upgrades is not possible as that requires calling customers and with so many thousands of orders it’s just not possible.

We’re still hopeful a massive ramp up in 3080 will happen including none OC parts so the orders can be met and if in coming weeks / months it looks truly like board partners won’t ship any more none OC parts then management will have to come to a decision of do they shut down customer services for incoming enquires and just focus on calling customers offer paid for upgrades or do we cancel and refund all the orders.

This is why to those asking about opening pre orders again on 3080s well I’m afraid we won’t be allowing this for a very long time I’m afraid as the backorders are so high and any spare and free stock will eventually be used for upgrades.

In future the board partners should maybe just launch one SKU going forward for each GPU so for Gigabyte it could just be the Gaming OC and then everything they can produce goes into that one product as having 5-10 different SKus for a single GPU that can’t be supplied is just crazy during these times it’s a logistic nightmare.

 

[martind]

Lee from DPD delivered a 9.05am this morning (quoted delivery time between 9.00-10.00).

For some reason I was expecting something to go wrong such as the new card dead or something but appears all good so far. It's been so long waiting that I was almost starting to believe it would'nt happen.



No Haribo though so I may be returning the card.

Thank you Overclockers.

system looks neat, I'll send haribo you send me the card? seriously though,any first impressions?
cheers, martin.

 

[Tom Morgan]

We would love to do paid for upgrades but it’s simply impossible our staff can’t cope with incoming calls and incoming emails and websites chasing orders so at no point would they have the time or resources to start calling over 5000 customers offering upgrades the only solutions are ones that we know 99% customers would go with like a free upgrade.

Hence why I have been upgrading 3070 none OC orders to OC parts and it’s something we can do because we never sold at MSRP on 3070 so we can upgrade to the OC part and will still be making a profit, in some situations it’s low but it’s possible. Plus we know 99% customers will welcome a free upgrade to the same card just clocked slightly faster.

With 3080’s it’s far more complicated as cards at MSRP no longer exist even the none OC variants now ship at a loss and the OC variants cost way beyond MSRP prices as the board partners don’t have much margin in them but at same time won’t sell at a loss so upgrades even paid for upgrades is not possible as that requires calling customers and with so many thousands of orders it’s just not possible.

We’re still hopeful a massive ramp up in 3080 will happen including none OC parts so the orders can be met and if in coming weeks / months it looks truly like board partners won’t ship any more none OC parts then management will have to come to a decision of do they shut down customer services for incoming enquires and just focus on calling customers offer paid for upgrades or do we cancel and refund all the orders.

This is why to those asking about opening pre orders again on 3080s well I’m afraid we won’t be allowing this for a very long time I’m afraid as the backorders are so high and any spare and free stock will eventually be used for upgrades.

In future the board partners should maybe just launch one SKU going forward for each GPU so for Gigabyte it could just be the Gaming OC and then everything they can produce goes into that one product as having 5-10 different SKus for a single GPU that can’t be supplied is just crazy during these times it’s a logistic nightmare.

I would like to make a suggestion, don’t open pre-orders for new ti cards, use any stock you have of them to run paid upgrades for 3080 and 3070 users close to the start of the queue, that way no extra queue form while also reducing queue lengths for the 3080 and 3070 cards

 

[Jarambo]

We would love to do paid for upgrades but it’s simply impossible our staff can’t cope with incoming calls and incoming emails and webnotes chasing orders so at no point would they have the time or resources to start calling over 5000 customers offering upgrades the only solutions are ones that we know 99% customers would go with like a free upgrade.

Hence why I have been upgrading 3070 none OC orders to OC parts and it’s something we can do because we never sold at MSRP on 3070 so we can upgrade to the OC part and will still be making a profit, in some situations it’s low but it’s possible. Plus we know 99% customers will welcome a free upgrade to the same card just clocked slightly faster.

With 3080’s it’s far more complicated as cards at MSRP no longer exist even the none OC variants now ship at a loss and the OC variants cost way beyond MSRP prices as the board partners don’t have much margin in them but at same time won’t sell at a loss so upgrades even paid for upgrades is not possible as that requires calling customers and with so many thousands of orders it’s just not possible.

We’re still hopeful a massive ramp up in 3080 will happen including none OC parts so the orders can be met and if in coming weeks / months it looks truly like board partners won’t ship any more none OC parts then management will have to come to a decision of do they shut down customer services for incoming enquires and just focus on calling customers offer paid for upgrades or do we cancel and refund all the orders.

This is why to those asking about opening pre orders again on 3080s well I’m afraid we won’t be allowing this for a very long time I’m afraid as the backorders are so high and any spare and free stock will eventually be used for upgrades.

In future the board partners should maybe just launch one SKU going forward for each GPU so for Gigabyte it could just be the Gaming OC and then everything they can produce goes into that one product as having 5-10 different SKus for a single GPU that can’t be supplied is just crazy during these times it’s a logistic nightmare.

I know I've been annoyed on here etc but just want to say thanks for being so in depth with the explanations and i even feel bad for you lot cause your the ones taking it up the jacksie at the end of the day cause you don't get 1 reply from any AIB or Nvidia themselves in their social media. They are acting like this isn't even happening and doing promotions etc it's very antagonising i feel lol.

 

[Saltank]

We would love to do paid for upgrades but it’s simply impossible our staff can’t cope with incoming calls and incoming emails and webnotes chasing orders so at no point would they have the time or resources to start calling over 5000 customers offering upgrades the only solutions are ones that we know 99% customers would go with like a free upgrade.

Hence why I have been upgrading 3070 none OC orders to OC parts and it’s something we can do because we never sold at MSRP on 3070 so we can upgrade to the OC part and will still be making a profit, in some situations it’s low but it’s possible. Plus we know 99% customers will welcome a free upgrade to the same card just clocked slightly faster.

With 3080’s it’s far more complicated as cards at MSRP no longer exist even the none OC variants now ship at a loss and the OC variants cost way beyond MSRP prices as the board partners don’t have much margin in them but at same time won’t sell at a loss so upgrades even paid for upgrades is not possible as that requires calling customers and with so many thousands of orders it’s just not possible.

We’re still hopeful a massive ramp up in 3080 will happen including none OC parts so the orders can be met and if in coming weeks / months it looks truly like board partners won’t ship any more none OC parts then management will have to come to a decision of do they shut down customer services for incoming enquires and just focus on calling customers offer paid for upgrades or do we cancel and refund all the orders.

This is why to those asking about opening pre orders again on 3080s well I’m afraid we won’t be allowing this for a very long time I’m afraid as the backorders are so high and any spare and free stock will eventually be used for upgrades.

In future the board partners should maybe just launch one SKU going forward for each GPU so for Gigabyte it could just be the Gaming OC and then everything they can produce goes into that one product as having 5-10 different SKus for a single GPU that can’t be supplied is just crazy during these times it’s a logistic nightmare.

Is there no way to automate this and let the buyer decide via an online form?

 

[Gibbo]

I would like to make a suggestion, don’t open pre-orders for new ti cards, use any stock you have of them to run paid upgrades for 3080 and 3070 users close to the start of the queue, that way no extra queue form while also reducing queue lengths for the 3080 and 3070 cards

Well no such product exist yet but if such a new product does come then it is something we can consider to see if it’s possible to find the resources to start calling customers and offering paid for upgrades or we just blanket cancel and refund all the orders, the latter of course we would rather not do as we get charged for taking money and then get charged again for giving it back (merchant fees) it gets very expensive on thousands of orders and is why we won’t take pre orders any more as it has simply caused a real nightmare of a situation due to the supply issue.

I know the strain the company is under as the demand is relentless across all product areas so not one member of staff has time to relax or take a break it’s simply none stop as their has being no slow down since September and supply is getting even worse with Brexit issues and courier issues now surfacing so it will probably get worse before it gets better.

The feeling is the supply between now and Chinese New Year on all component sectors is gonna be tight and price increases will happen across the board and the hope is after Chinese New Year things might hopefully improve but with another year of Covid and BTC booming things don’t look great for supply right now.

If new products come we will review and have some management meetings how best to proceed but we believe if something new is gonna come it won’t surface until March / April time so all this discussion now anything being implemented and a actioned is months away.

 

[Gibbo]

Is there no way to automate this and let the buyer decide via an online form?

Right now, Nope!

Hence if in a month or two we need to take action management can speak with IT/CS and see what kind of solution can be sorted to make it easiest but any such decision, new code roll out etc. Is not a decision or answer that will come tomorrow it will be a couple of months away. Right now the first step is getting a confirmation from board partners about none OC parts truly being end of life or if it’s just a false rumour.

So for now we’re just waiting on an answer in this from board partners.

 

[Rylie]

Anyone know the que positions for the 3070 dual non OC, I’m not sure if I got the upgrade to the OC model yet, thank you.

 

[Cloud33]

I don’t understand why other sites have the 3080 Eagle in stock today, but here you seem to have only had 7 cards delivered in 4 months? Why are other stockists getting stock through quicker?

Would be really good to have the weekly queue update emails detail how many cards were sent out as its a bit false just updating the queue position when it now seems the progress is just cancelled orders.

 

[Gibbo]

Gigabyte responded just the 3080 Eagle None OC is NOT end of life and still available, just zero stock! They admit they tend to put focus on OC parts allocation wise but will still be allocating none OC parts but the bigger issue is the lack of 3080 GPU they are getting, yields must be low.

 

[Gibbo]

I don’t understand why other sites have the 3080 Eagle in stock today, but here you seem to have only had 7 cards delivered in 4 months? Why are other stockists getting stock through quicker?

Would be really good to have the weekly queue update emails detail how many cards were sent out as its a bit false just updating the queue position when it now seems the progress is just cancelled orders.

Where has stock? I’d suggest you order one.
I suspect it’s an OC version which OcUK has received and shipped 100’s on if out of every 100 we get a competitor gets 20 with no backorders that is bound to happen.

Gigabyte have confirmed we have had more stock in U.K. on these cards as have sold more but at same time they still need to give some smaller amounts of stock to competitors to keep things fair.

 

[Teal]

Of course I get the need to release lower end products because that is how it works when a 3080 GPU fails it will become a 3070 or lower but there should not be newer faster versions until the current backlog is met and under control use the GPUs and resources to keep pumping out more stock of the cards with back orders since day one and first hour of launch!

The problem though is that the 3080 and 3070 are on different dies...

... and it feels like the working 3080 GPU's are all binning high enough to support OC speeds given the very mild OC requirements, so with the manufacturers facing a choice of losing money on a non-OC at MSRP or making a profit albeit small on an OC it isn't hard to see why there are virtually no non-OC cards shipping...

New SKU's at higher prices make way more sense for the manufacturers to launch and sell for those based on the GA-102 die like the 3080/90.

Unless you hear anything different from ASUS etc. I would say it is unlikely that volumes of non-OC cards are to be expected for months, if ever unfortunately.