That’s ridiculous Andy.Be aware, that all counts for nothing, the buyer has 6 months to log a dispute, even if there's nothing wrong with it they can say it's faulty and PayPal/eBay will side with them 100% of the time and you will even have to pay for the return shipping, they can then re-buy somewhere cheaper.
I no longer sell on eBay for exactly this reason. I've even had a card come back to me with different serial and eBay wouldn't accept the photos as proof of anything, police didn't even want to know, was told I would have to sue the person via small claims.
Out of interest did the card with a different serial work okay? What did you do with it?
