Can anyone who has the O2 bolt confirm that they can see that their data has doubled? I just thought I would just checked my data today to see if it has indeed doubled and it's still 5gigs instead of 10. I just called them up and the guy I spoke to said that it would show that I have 10gig on my account but if I use up the 5gigs of data then the additional 5gigs will then begin. To me when he told me that it just didn't seem right. I asked him, okay that's fine but surely there must be something on my account that I can see to confirm what you're telling me, he said there isn't but as long as you see Bolt then you'll have double data.
When I click on 'View your Bolt Ons' what I see is: Standard Rates in our Europe Zone - Volt benefits - Volt O2 Travel Inclusive Zone - £0 spend cap.
Should there be information about my data being double somewhere?
Yes mine shows doubled data, 4gb to 8gb ( I was sure it was supposed to be a 6Gb contract......oh well its for my daughter she doesn't need it) , took about a week to activate in on O2 and I got a message informing me as such. (dates in image actuallly , 29th I signed up, activated on the 7th)
regarding volt, how long does it take to kick in, I bought a sim at new year, O2 have applied volt on the 7th to phone package, no update on my VM yet.
So this afternoon I contacted VM on chat to see what was happening with my volt upgrade, I was told I couldn't have it because I have an active sim on account from Virgin and I was already on a heavily discounted the Ompft package there was no way they could reconfigure my account without increasing my premium and I would have to pay a £35 activation fee and a new £25 a month for the currently free VM sim I have, I obviously declined this and accepted it was a non starter.
I was on a conf call and lost all network, the router did a reboot and I decided it to call it a day, fired up my PC to look at router etc and all seemed OK on reboot, fired up steam, I think it is safe to say that Volt has kicked in, I had heard it takes a while after O2 activates volt for it to show I', on day 13 after O2 activated it has happened, nice and quick bandwidth wise anyway, latency is still same old VM.