Virgin Media Discussion Thread

[Throrik]

Yup, a few of my customers have had mayhem this morning.

Missed a Zoom session with your support guys because of this

 

[Locky]

Although its back on its no where near as good as it was before the meltdown

 

[Deleted member 77746]

edit: Just realised there was a coax cable in one of the bedrooms, I wonder if thats the other end of it.

Sounds like a coax extension then.

Does it cost for an engineer install?

 

[Deleted member 77746]

Although its back on its no where near as good as it was before the meltdown

Really? Mines super fast now.

 

[chrcoluk]

Although its back on its no where near as good as it was before the meltdown

Not ran a speedtest but speeds seem ok, just downloaded a few youtube videos at 100s of mbits/sec.

 

[ED209]

Not had any issues since it was restored at 8:17am this morning.

What makes me laugh is VM sent an e mail at 9:47am to say there was an outage in my area and sending engineers then sent another at 12:32pm to say they had found and fixed the issue.

Pointless sending these e mails after the issue was resolved.

 

[CaNsA]

Not had any issues since it was restored at 8:17am this morning.

What makes me laugh is VM sent an e mail at 9:47am to say there was an outage in my area and sending engineers then sent another at 12:32pm to say they had found and fixed the issue.

Pointless sending these e mails after the issue was resolved.

Yet they still struggle to inform people of their claimed "Planned Maintenance".

 

[ED209]

Yet they still struggle to inform people of their claimed "Planned Maintenance".

does not surprise me at all, If I had another provider that I could move too I would have.

VM are the only supplier around here otherwise its 40/50mb services (Currently on 350mb)

 

[Throrik]

Had quite a few drops today, hopefully stabilises by tomorrow.

 

[the wopster]

Just dropped again

 

[robfosters]

I’ve gone again

 

[ChrisD.]

lol, someone's looking for a new job.

 

[Dave85]

just watched a bunch of networks I monitor go boop and down again. Virgin

 

[ED209]

Yep, Internet has gone down along with their service checker website

 

[Teaf]

Mine is throwing a wobbler again.

It's weird, I can connect to some sites but not others, or parts of a site but not the rest of it - such as I can watch streamers video on twitch.tv with no issues but I can't connect to the twitch.tv chat interface (just says "connecting to chat").

 

[labbby]

It’s when they find the cleaners hoover plugged into the server room power socket…..

 

[Caged]

I was thinking about moving from BT to Virgin to get their 1GB broadband. But my livelihood depends on a reliable internet connection and this has put me off!

You should never pick one provider over another based on your need for reliability, you should build that reliability by having some backups in place. Either subscribe to a service that includes a 4G/5G failover, have your own plans for tethering your phone if required, or subscribe to a separate 4G/5G connection and use that if your primary fails.

 

[ebilcake]

I've been fine all day but it's acting up now, some sites I can connect too, some I can't... remote connections not working so finishing work for the day... lol

 

[ChrisD.]

They main website doesn't even load.

 

[Caged]

Ethernet services are still alive this time at least