What's going on with The Royal Mail?

SpellowHouse

SpellowHouse

SpellowHouse

Soldato
Joined
31 Jan 2022
Posts
3,630
Location
UK
Processing is slow, deliveries are always late, pickups are even worse, they only manage to pickup about 50% of the time. I mean, the performance here is absolutely terrible. Is it just my area, or is the RM a disaster elsewhere?
 
They're not happy about pay so there's probably no urgency to work. Add cost cutting to the equation.
 
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Hades said:
Expensive. Slow. Unreliable. They are doomed.

The only good thing is they donate free elastic bands to me, delivered randomly to my doorstep.
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yeah they like dropping their elastic bands don't they.
there's no usual RM postie for our area it seems now, always a different one, have had some deliveries go wrong, maybe they just don't care as much?
 
They collected my parcel at 9pm last night...was due for collection between 1-3pm.

Had to rearrange it twice as they didn't show up, pretty poor.
 
My mum had a collection with them, they missed 3 scheduled pickups before finally doing it. We had a couple of things delayed a day but other than that they've been OK but there does seem to be a drop off in service overall.
 
Been absolutely fine where we are, on time and next day is literally next day within 24 hours. Not had any late collections and everything has been on time. Might be region specific? The Sheffield one for me anyway is perfectly fine for now...
 
I did 10 years as a postie

Left just before privatisation but was so happy to be out.

Could see even back then where it was headed too.

In the sorting office i worked all the management guys that had worked there way up through the system from postie / telegram boy etc were all given early retirement with a lump sum payoff and moved out.

All that experience and knowledge binned in a few months.

They then brought in all these shiny suit guys with new ''bright'' ideas none of which had a clue what they were doing. or how to manage or talk to people. we were in and out on strike no end of times because of disputes with them and there smart ideas.

The new sorting office manager loved re organising the layout of the building so you would come in one week and your sorting frame etc would be in the oposite side of the building than it was the week before.

The new ''management'' guys also loved to drive round following you on your delivery route watching everything you did, then telling you how you should be doing it. even down the minute detail of saying you should be walking faster on such and such a part of the route as it is flatter.!! No joke i was told that to my face.

So yea morale was tanking back then i can only imagine how bad it is now
 
I won’t choose this option again, still waiting for my delivery that was shipped on Saturday with Royal Mail 24 :/
 
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Rincewindle said:
I did 10 years as a postie

Left just before privatisation but was so happy to be out.

Could see even back then where it was headed too.

In the sorting office i worked all the management guys that had worked there way up through the system from postie / telegram boy etc were all given early retirement with a lump sum payoff and moved out.

All that experience and knowledge binned in a few months.

They then brought in all these shiny suit guys with new ''bright'' ideas none of which had a clue what they were doing. or how to manage or talk to people. we were in and out on strike no end of times because of disputes with them and there smart ideas.

The new sorting office manager loved re organising the layout of the building so you would come in one week and your sorting frame etc would be in the oposite side of the building than it was the week before.

The new ''management'' guys also loved to drive round following you on your delivery route watching everything you did, then telling you how you should be doing it. even down the minute detail of saying you should be walking faster on such and such a part of the route as it is flatter.!! No joke i was told that to my face.

So yea morale was tanking back then i can only imagine how bad it is now
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Weren't in the Bridgwater sorting office were you? Used to hear similar stories from my brother when he was there, biggest reason he left
 
a1ex2001 said:
Privatising an organisation and saddling it with a universal delivery requirement was always going to be a terrible idea and so it has proved, worked well for rich people though who are now even richer!
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Its not been a success for investors either.
 
Don't forget most of the "modernisation changes" that have made the service worse were done specifically to improve profits for the short term prior to privatisation, and to allow the money to be taken out as dividends to shareholders regardless of the effect on the service.

Universal mail delivery should never be a "for profit" service, and over the last 25 years pretty much every bit of RM's service that made a profit was opened up/sold off to private companies so that RM was always going to be left with the bits that don't make money but are still required.
 
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