Okay getting that done tonight.
I never had an in home display when I bought the place, BG said they'd need a new meter, sent someone out who said they weren't trained on my fuse cut out and therefore couldn't do the install.
BG then said we'll get someone else out, and then never did.
Since then they've removed my ability online to track energy usage so have absolutely no interest in continuing to support them despite online complaints they can't be bothered.
What are the rules on referrals here? If I request can someone say yes?