I recently had a "mixed" experience buying from an a relatively new UK-based refurbished office chair supplier.
They supplied me with a
refurbished Steelcase Amia chair. (The Steelcase Amia is a chair I recommend for "serious" productivity usage at the computer, and not "lounging". It is a very solid and underrated chair.)
The experience was mixed.
A quick Google search indicates that at time of writing, the Steelcase Amia retails,
new, on the Steelcase UK website, for a remarkable
£1030.
I purchased the refurbished chair for circa
£320, which I deemed to be more affordable.
On the plus-side, the chair supplied had been steam cleaned, and smelled fresh. The seat (the most important part), the seat-back and the arm-rests/arm pads were all fully functional.
However, it was also a
very old chair (circa 2014 manufacture), which had a pneumatic seat-height adjustment gas cylinder (and housing) that contacted with (dragged across) my carpet.
I solved the problem by purchasing and fitting
these Chinese Lifelong brand
3" / 75mm diameter roller casters from Amazon UK, in black.
These larger sized casters gave the chair
extra clearance from the floor (when compared to many other casters -- both standard/OEM casters, or other after-market casters).
The result, after fitment, was that the pneumatic cylinder thankfully had sufficient clearance from the floor.
So, the purchase was
not a completely smooth one. Moreover, I am almost certain that the company involved shipped the chair
knowing that it was in poor condition, which points to a lack of integrity on their part.
When I contacted the company to seek a small rebate, in a polite and conciliatory manner, they ignored the communication.
If of interest, I posted a full thread about it
here.
I will likely buy my next office chair brand new. That is regrettable, as the costs, frankly, are quite obscene for any chair of decent quality. The cost of living in this country is getting out of hand, and buying a simple office chair is simply one small example.
