2 for the price of 1?

We have had loads (read >5) Special Delivery parcels over the past month where the Postie hasn't bothered to get a signature, most of the stuff has been ebay-based so I wouldn't want to rob from an individual person.. however, in your situation I'd keep the 2nd item and wait to see if they get in contact with you - I can't see it's your responsibility to tell them they have made an error and sent you too much stuff?
Track your item online
When we deliver your item we’ll collect a signature to confirm receipt. We then update our online Track & Trace system with details of the delivery time and date. We’ll also add an electronic copy of the signature taken, with our Electronic Proof of Delivery (ePOD) service.
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Seems a signature IS necessary and part of the deal..

No idea about Citilink but it has to be the same sort of thing.. your retailer can't prove they sent the second item out and there's no proof you received it - a couple of years ago my wife's catalogue company "delivered" some curtains and bedding by (we watched) actually throwing them over the back gate into the garden..! Okay we took them in and that was that but any chump could have stolen them.. there are some dishonest people out there! No signature either..
 
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Keep it and feel good, free stuff is awesome.

So many people in here make u cringe they are so goody goody lol
 
haha a lot of people in here are treating this as though he is stealing from a blind man, as if this company and its employees will be annoyed somehow that a camera has gone missing. The employees dont mind. the only people that might notice a loss are probably students on minimum wage who couldn't care less. As for the company, there is no 'collective company conscience', its just treated as an unexplained loss, something a budget has been factored in for the year for. Its really a negligable loss in the companys terms (im assuming this is a large company and not a one man band). So if a camera landed on his doorstep with no explanation, then he should just take it as good luck, unless he himself cares about the company..

And i know, i know that you're just going to say "stealing is still stealing".

If you see an asda trolley lying in a river, do you take it back to them or call the appropriate number? its not your fault it got there.
 
Are you asking what is morally correct, or asking if you can get away with stealing it?

PS Theft doesn't become "OK" if the party you are stealing from "can afford it".
 
I love OcUK, everybody here always perceives themselves as being perfect human beings who always follow the law, yet being a computer forum, how many of you have used torrents to download something illegal? Exactly the same principle as here. Even if you download something, then buy it, you are still getting '2 for the price of 1'.

Of course when somebody openly admits to do something illegal, he gets all the slack!

Edit: I forgot to state, I never download illegal torrents or have ever done something illegal ;)
 
Heofz said:
P.S. IIRC I believe it is your legal right to keep a present mistakenly sent to you by a corporate entity, as a "gift".
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Not exactly, unsolicited goods can be kept after a period (~6 months if memory serves) but you must notify the company and give them an option to arrange collection if they should choose to do so - if they then don't collect within the period stipulated by law the goods are yours.

However these are requested goods, a mistake has been made and a second item has been sent out in error, possibly for free, possibly not. Different situation but again the company should be contacted and allowed to rectify their mistake and if they do not collect within a reasonable timescale then the goods will pass to you.

That would be the legal position roughly albeit it has been quite a while since I've gone over it properly so I might be slightly out on the timescales.

basmic said:
Why should people make mistakes and get away with them?
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Because making mistakes is part of being human? Because it only requires a simple phonecall to inform them of their error (if indeed it was)? Because Christmas is supposed to be a time of goodwill to all mankind? Because you don't want to keep something that isn't yours?
 
semi-pro waster said:
Not exactly, unsolicited goods can be kept after a period
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Legally speaking though this camera is not unsolicited - unsolicited goods in the legal context refers to stuff posted to you out of the blue with no prior request. You can legally retain unsolicited goods as a gift - this legislation is designed to halt the practice of companies sending stuff out without being asked and then invoicing at a later date, something that used to be very common.

It's not there to allow people to screw companies over for honest mistakes.
 
I agree that accepting the additonal camera without advising the vendor is probably unlikely to wreak any serious adverse financial impact. However
somewhere down the line someone could end up copping the flack for the camera going missing - Delivery staff could be accused of not delivering it and keeping it for themselves, despatch or warehouse staff could be implicated for theft or loss of the camera.

If you owned a company and somebody

If it was an inexpensive item, £10 for example. I wouldn't really be that botherd. However - most cameras are at least £50-60.

I guess it is a question of morals. If you are an honourable person and want to keep your morals in tact - send it back. Otherwise keep it
 
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[TW]Fox;10739278 said:
Legally speaking though this camera is not unsolicited - unsolicited goods in the legal context refers to stuff posted to you out of the blue with no prior request. You can legally retain unsolicited goods as a gift - this legislation is designed to halt the practice of companies sending stuff out without being asked and then invoicing at a later date, something that used to be very common.

It's not there to allow people to screw companies over for honest mistakes.
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The first paragraph is just noting the general position with unsolicited goods since that is what Heofz is talking about. Second paragraph, I've already pointed out that the camera is a requested item, although not perhaps intentionally in duplicate.
 
basmic said:
Oh right - so opening up and keeping an unsigned package warrants a death penalty does it?

Just for you:
serious-business.jpg
Why should people make mistakes and get away with them?
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Chances are someone could loose their job because of his dishonesty.

The popular internet retailer will have tracking on 2 dispatched items, the computer may very well tie up the fact he has had two cameras and charge him twice.
Then when he rings up and claims he hasnt had two items they will chase the postman down who will, through no fault of his own not be able to prove he delivered the camera as the item didnt require a signature.

When Royal mail security come knocking on mateys door here with the police (which they WILL do if its a high value item) and find said camera he will be arrested and charged.

How do i know this?
Royal mail delivered one of my parcels to a house down the road as i wasnt in.
When after a week i didnt receive my parcel i chased it up and was given a house number and a name of who signed for it, i knocked on his door and he claimed he didnt have it.
The sender rang RM customer services and the next day the police turned up at the house down the road and retrieved my parcel and he was arrested.

If they dont find the item the postman will be fired.
 
I can see both sides of the story here, but thinking about it long and hard, i have decided to contact them for them to arrange picking up the item. Apparently someone is coming to collect it next Thursday, but we shall see. I explained to them that i would place the item on my back doorstep where they left it and i would take no responsibility if it went missing. The customer service rep wasn't too happy about that but seeing as im working, they don't have much choice! lol

DAMN YOU OCUK, i was going to keep it!! :D
 
Don't think this item was requiring a signature so it wouldn't have been incompetence on the part of the postie. You seem very quick to take advantage of people's mistakes, perhaps you're perfect yourself and never make mistakes so it's something you don't have to worry about but someone losing their job over the OP keeping something that he hasn't paid for seems a tad unfair to me. OP contact the seller and see what they say. They might let you keep it anyway or give you a voucher etc for your honesty.
 
basmic said:
If the postie loses his job, because he didn't ask for the OP to sign for the parcel...well, I suspect getting rid of incompetent people is in Royal Mail's favour?;)
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The item does not require a signature as has been stated.
You are doing yourself no favors be arguing the benefits of fraud and deception.

Your children, future children, would be SO proud.
 
atpbx said:
The item does not require a signature as has been stated.
You are doing yourself no favors be arguing the benefits of fraud and deception.

Your children, future children, would be SO proud.
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What can I say? Waste not, want not!
 
i ordered a sony dsc-m1 camera from japan on ebay, didn't arrive, so i emailed them, they sent another, then both arrived on the same day

i emailed them to say i had two of them (they'd charged me for one), they just said "ahh, keep it" so i sold one for £270 and bought myself a psp :)
 
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