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2080ti cards failing ?

Large retailers and Nvidia would be the ones with the answer and neither of them has any incentive to confirm a fault unless the community builds up overwhelming evidence. Good and bad reasons for that.
 
Hotwired said:
Large retailers and Nvidia would be the ones with the answer and neither of them has any incentive to confirm a fault unless the community builds up overwhelming evidence. Good and bad reasons for that.
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That didn't help with the GTX970, regardless the class action, the compensation paid by Nvidia. Still there are those who say "3.5GB is enough" or completely talking down that there is an issue.

Also don't forget that almost every reviewer has signed a 5y NDA with Nvidia now of what and what not they can report, if they want free cards by Nvidia to review.
So don't expect this going mainstream until everything else is falling and burning around....
 
Panos said:
That didn't help with the GTX970, regardless the class action, the compensation paid by Nvidia. Still there are those who say "3.5GB is enough" or completely talking down that there is an issue.

Also don't forget that almost every reviewer has signed a 5y NDA with Nvidia now of what and what not they can report, if they want free cards by Nvidia to review.
So don't expect this going mainstream until everything else is falling and burning around....
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I don't know if the NDA would affect reporting of issues like this, but Hardocp didn't sign the NDA so they shouldn't be affected if there were legal gag issues.
 
Unfortunately, my 2080 Ti FE is one of the failing ones. It's not artifacting but it's randomly crashing, this got worse over time until I got lots of illegal graphics exceptions and SM warp errors in the event viewer. Also, the LED would randomly go red during use before going green again. I put my 1080 back in and it's fine.

I'm in the process of getting a refund which has been granted to me. Unfortunately Digital River are extremely slow and I've been waiting since Wednesday to get instructions regarding sending the card back even though they said it would take 24-48 hours for them to contact me. I was just about to phone them when I came across this thread.
 
ltron said:
Unfortunately, my 2080 Ti FE is one of the failing ones. It's not artifacting but it's randomly crashing, this got worse over time until I got lots of illegal graphics exceptions and SM warp errors in the event viewer. Also, the LED would randomly go red during use before going green again. I put my 1080 back in and it's fine.

I'm in the process of getting a refund which has been granted to me. Unfortunately Digital River are extremely slow and I've been waiting since Wednesday to get instructions regarding sending the card back even though they said it would take 24-48 hours for them to contact me. I was just about to phone them when I came across this thread.
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Digital river. Ugh.:mad:
 
willhub said:
"Buy Nvidia GTX2080 & get Space Invaders included FOR FREE onboard the GPU!!"
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:D. GoC (game on chip?).

Makes you wonder how common it is atm. Bad experiences always people will write about. Cant be FE only either?

"Spoke with a local computer shop here in NZ, as they have sold a lot of 2080 and 2080ti cards and PC's with them installed. They said the failure rate has so far been very low, in fact lower than other previous generation releases. It's still early days, so who knows. Will be interested to hear from nvidia"
 
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ltron said:
Unfortunately, my 2080 Ti FE is one of the failing ones. It's not artifacting but it's randomly crashing, this got worse over time until I got lots of illegal graphics exceptions and SM warp errors in the event viewer. Also, the LED would randomly go red during use before going green again. I put my 1080 back in and it's fine.

I'm in the process of getting a refund which has been granted to me. Unfortunately Digital River are extremely slow and I've been waiting since Wednesday to get instructions regarding sending the card back even though they said it would take 24-48 hours for them to contact me. I was just about to phone them when I came across this thread.
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I really hope you have better luck than me. I KEPT getting told I would receive the RMA within 48 hours, but it took over a dozen emails and several phone calls before it was finally sent to me. The people you speak to aren't the ones who have anything to do with issuing RMA numbers it turns out... that all gets handled by another department who cannot be contacted directly. It's the most broken and ridiculous system. Took nearly 4 weeks in the end, absolute nightmare. Will NEVER buy from Nvidia direct again. Digital River must have the worst customer service I've ever encountered, at least in respect to getting things done. They were perfectly polite and 'helpful' via email and phone, but they are ultimately useless.
 
Legend said:
I really hope you have better luck than me. I KEPT getting told I would receive the RMA within 48 hours, but it took over a dozen emails and several phone calls before it was finally sent to me. Took nearly 4 weeks in the end, absolute nightmare. Will NEVER buy from Nvidia direct again. Digital River must have the worst customer service I've ever encountered.
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I hope so, it's lesson learnt with this card I'm afraid. So much for Nvidia boasting they rigorously test each FE to make sure the factory OC is 100% stable. I'd bet that this wasn't done at all. I think I'll stick to non reference in the future.
 
ltron said:
I hope so, it's lesson learnt with this card I'm afraid. So much for Nvidia boasting they rigorously test each FE to make sure the factory OC is 100% stable. I'd bet that this wasn't done at all. I think I'll stick to non reference in the future.
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They just need to employ a different company to handle CS... Digital River are the problem, not Nvidia themselves. They're an absolute joke. But yeah, as much as I am tempted by the 2080Ti FE price vs the rip off AIB prices, it's my CS experience which is making it a no-go for me... even more so in light of these fault issues. I am just going to wait for better priced AIB card, perhaps the recently announced $999 EVGA one... that shouldn't be far off FE price when it lands in the UK.
 
Legend said:
They just need to employ a different company to handle CS... Digital River are the problem, not Nvidia themselves. They're an absolute joke. But yeah, as much as I am tempted by the 2080Ti FE price vs the rip off AIB prices, it's my CS experience which is making it a no-go for me... even more so in light of these fault issues. I am just going to wait for better priced AIB card, perhaps the recently announced $999 EVGA one... that shouldn't be far off FE price when it lands in the UK.
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I agree re Digital River although the last two people I spoke to were good, the first person I spoke to tried to deny me a refund though. However, Nvidia must shoulder much of the blame here because the failure rate is higher than usual on these FE cards.
 
ltron said:
I agree re Digital River although the last two people I spoke to were good, the first tried to deny me a refund though. However, Nvidia must shoulder much of the blame here because the failure rate is higher than usual on these FE cards.
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Yes I don't know if it's a bad batch of RAM or perhaps rushing the cards out the factory to meet demands. Either way, it's totally unacceptable on such an expensive item. I really feel for anyone who's watercooling and suffers these issues! Was looking to do the same myself, so I would want to be as sure as I could that I was getting a solid and reliable card. Not that you should even have to THINK about that on an £1100 product!!
 
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