20Mb VM upgrade!

sid said:
I'm on the 2mb connection now, and I download about 40gb pm mainly off usenet and after 350mb in peak times I get capped lol.

Gonna have to call them up and threaten to leave or something.

sid

Who would you switch to then?
 
wush said:
But what is 20MB if not a service for big-time downloaders? There's no need to be considerate - you don't pay out the extra money for a laugh.
You can still download a shed-load, they just don't want you doing it between 4pm and midnight, so do it at other times. What's so hard to understand, or are people so selfish that they not only want to download a huge amount but they just have to do it between 4pm and midnight?

It's the equivalent of the London congestion charge.
 
sr4470 said:
Until contention ratios drop to single digits, you're still going to hit this problem. You could spin it the other way and consider that 10MB users got a free upgrade to 20MB...

10Mb users got upgraded to 20Mb and made to pay an extra £2, and they also got screwed as downloading from 4 pm to midnight your connection is slowed to 5Mb.

Why should i have to leave my PC on all day while im at work or sleeping?

Vertigo1 said:
You can still download a shed-load, they just don't want you doing it between 4pm and midnight, so do it at other times. What's so hard to understand, or are people so selfish that they not only want to download a huge amount but they just have to do it between 4pm and midnight?

It's the equivalent of the London congestion charge.

My point is, people get a fast broadband connection to watch/listen/play something straight away, we don't want to have to wait.

Waiting is old hat, i want the file now, not tomorrow. (so to speak)

-----

15 mins of 20mb connection is a joke. All it does is make Virgin Media's adverts look better.
Saying that if they advertised saying that they offer 20Mb for 15 mins ever 4 hours i doubt it'll look good ;)
 
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Vertigo1 said:
What's so hard to understand, or are people so selfish that they not only want to download a huge amount but they just have to do it between 4pm and midnight?
Why is it selfish? It's not the customer's fault that the provider is dolling out connections that its infrastructure can't handle.

As said, it's really flying in the face of the whole "on-demand" concept that's taking off. Having to plan ahead, queue things up and leave equipment on overnight, etc, to make effective use of your service is just ridiculous and backwards..
 
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Trox said:
Waiting is old hat, i want the file now, not tomorrow. (so to speak)
We're not talking odd files here, we're talking 3GB of downloads during peak hours!

If you just want a few files then there's no problem, this is designed to impact people download large amounts during peak hours.

What legitimate material is it that you wish to download during peak hours that will put you over the 3GB limit on a regular basis!?
 
wush said:
Why is it selfish? It's not the customer's fault that the provider is dolling out connections that its infrastructure can't handle.
The provider is imposing these limits to ensure that the infrastructure can handle it. In response to a few selfish people who wish to download massive amounts of stuff during peak hours, they've had to impose limits to ensure quality of service for the majority. Fair play to them.

If you don't like it, leave. No-one is forcing you to stay on VM, I'm sure they'd be more than happy if massive downloaders such as yourself left altogether.

At the end of the day, however much they may protest, the only people who are going to be regularly wanting to download 3GB or more of data during peak times are those downloading copyrighted material. If you restrict yourself to purely legitimate downloads then I can see very little reason why you'd stray over these limits on anything other than an occasional basis. Even if you do download copyrighted material, just show some consideration and do it overnight, it's not that hard if you try.
 
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I'm pretty lucky it seems, heard many horror stories about VM's cumstomer service and speed problems but fortunately haven't had any here.

Just been upgraded to 20Mbps and download from Usenet at 2.5MB/s :) Although the cap is annoying I only really tend to download a lot of stuff at night anyway so it's not a problem for me.

Cable > ADSL in my books. Especially since I live too far from the exchange to even get 1Mb.
 
Soviet said:
Just been upgraded to 20Mbps and download from Usenet at 2.5MB/s :) Although the cap is annoying I only really tend to download a lot of stuff at night anyway so it's not a problem for me.
Thank-you, that's exactly what I do - show a bit of common sense and consideration with my downloading, rather than stamping my feet and having a strop because I can't download everything during the evenings.
 
Vertigo1 said:
We're not talking odd files here, we're talking 3GB of downloads during peak hours!

If you just want a few files then there's no problem, this is designed to impact people download large amounts during peak hours.

What legitimate material is it that you wish to download during peak hours that will put you over the 3GB limit on a regular basis!?

How many times do i have to say this?

Im not a heavy user, i want my connection there when i need it! I dont want to have to wait until tomorrow

Why should i suffer? It should be the people that are downloading constantly if anything
 
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Trox said:
How many times do i have to say this?

Im not a heavy user, i want my connection there when i need it! I dont want to have to wait until tomorrow omg :/

Why should i get capped after downloading for 15 mins?
It's 21 minutes, assuming full 20Mb speeds.

What exactly do you need to download so often that is over 3GB?
 
Vertigo1 said:
The provider is imposing these limits to ensure that the infrastructure can handle it. In response to a few selfish people who wish to download massive amounts of stuff during peak hours, they've had to impose limits to ensure quality of service for the majority. Fair play to them.
Why are people who actually make use of their connection selfish?

If you don't like it, leave. No-one is forcing you to stay on VM, I'm sure they'd be more than happy if massive downloaders such as yourself left altogether.
I download 0.5 to 2GB a day on VM XL.



How's this.. User X has VM "Large" broadband (4MB), he downloads a single demo from Xbox Live and gets gimped for having the audacity to download 750MB. That filthy, selfish abuser! Then there's the case of multiple people sharing the same home connection..
 
Vertigo1 said:
It's 21 minutes, assuming full 20Mb speeds.

What exactly do you need to download so often that is over 3GB?

OK will you read this one, ill try word it slightly different.

Im not a heavy down loader, but now and then maybe once every 2 or 3 or 4 weeks i might download a big file... Why should i have to suffer due to other people abusing ?
I should be able to download it when i want surly?

Im downloading Games (Beta testing, not illegal), i don't know why you need to know what im getting though to be honest.

----
Anyway, ill write to the head office and tell them exactly how i feel, do the usual threaten to leave, they then will contact me and reduce my payments or add some more tv channels or even both.

Dampen the blow ;)
 
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wush said:
I download 0.5 to 2GB a day on VM XL.
So the limits will never affect you so where's the problem?
How's this.. User X has VM "Large" broadband (4MB), he downloads a single demo from Xbox Live and gets gimped for having the audacity to download 750MB. That filthy, selfish abuser! Then there's the case of multiple people sharing the same home connection..
VM have determined that a single 750MB download during peak hours is considered excessive for someone on the 4Mb service. That's their prerogative. Either download it overnight or do it during peak hours and then live with the reduced speeds for the next four hours - it's your choice.
Trox said:
Im not a heavy down loader, but now and then maybe once every 2 or 3 or 4 weeks i might download a big file... Why should i have to suffer due to other people abusing ?
I should be able to download it when even i want surly?
So you only need to download a big file every 2 weeks or more yet, when you do, you need it that very second and overnight just won't do?
i don't know why you need to know what im getting though to be honest.
I don't need to know, I'm curious as to exactly what everyone is downloading so much of that the limits are proving such an inconvenience.
whoop 6 more mins of downloading at 20Mbs, excellent.
Over an hour actually.

Really can't be bothered with this argument anymore tbh, I've already had it elsewhere and there seems to be a divide between those that agree with the limits and those that don't with neither side able to convince the other. Let's just agree to disagree and leave it at that, shall we?
 
wush said:
Why are people who actually make use of their connection selfish?

I download 0.5 to 2GB a day on VM XL.



How's this.. User X has VM "Large" broadband (4MB), he downloads a single demo from Xbox Live and gets gimped for having the audacity to download 750MB. That filthy, selfish abuser! Then there's the case of multiple people sharing the same home connection..

good point :), the caps are too low. They need to revise this system, and make it affect the real bandwidth hogger s and not the casual downloader
 
Vertigo1 said:
So you only need to download a big file every 2 weeks or more yet, when you do, you need it that very second and overnight just won't do?

Heres me thinking faster connections means less wait times for files.

Ever ordered something online and you wanted it straight away? Dont you just hate waiting for delivery and then you find out City link didnt bother turning up?


Sorry, Im not getting on at you, this isnt your fault, but you have to understand that these caps should be placed on the real abusers.
 
The only point I'll concede in this is perhaps the limits should be averaged over a longer period, so rather than 3GB during peak hours each day, it's 21GB during peak hours in each week (and similarly for the tiers). This would alleviate the problems of those who only occasionally want a very big file but still penalise those who insist on downloading large amounts every single day.
 
Vertigo1 said:
The only point I'll concede in this is perhaps the limits should be averaged over a longer period, so rather than 3GB during peak hours each day, it's 21GB during peak hours in each week (and similarly for the tiers). This would alleviate the problems of those who only occasionally want a very big file but still penalise those who insist on downloading large amounts every single day.

Yep, id go with something like that, people abusing it should suffer not the person that only downloads every so often.
( I would even accept less that 21GB in the week, i would never reach 21GB hehe )

We can agree here :D

This thread has helped me vent out my frustration ;)
 
Why all the nit-picking at Trox?

He's just trying to say downloading 3Gb then reaching a cap is ridiculous, which is true.

I'm on Sky BB getting the full 16mb using 150+ Gb/month sometimes and they don't enforce any traffic shaping until a user reaches 250Gb/month (which they send a letter, and if you continue over that limit, they then trafifc shape). They don't have any network problems..

But seriously? 3Gb? Thats like a Fedora Core 6 DVD iso..

If Virgin's network couldn't handle the 20Mb upgrades, they shouldn't of released it with the thinking, "oh we'll just fix it as we go along, because we know we are all competent network engineers and we know our stuff" mmkay.

When do most people download files? Most people download files when they are awake.. at the computer.. after a day of work.. in the evening..

Heres comes the demise of decent Virgin internet services.
 
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