5 weeks on and still Mac Pro issues, opinions.

FreeStream

FreeStream

FreeStream

Soldato
Joined
10 Apr 2004
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Ok, after the 10.5.7 update im still having issues with my mac pro.

(Mouse/keyboard pausing)

I've been in contact with ADC bug reporting and have been running what they want, I've already swapped the machine once and reinstalled numerous amounts of times to satisfy engineering its actually a system issue :rolleyes:

I've probably spent a day on this now, when I really should not have done.

Whats peoples opinions?

Should I send it back and ask for a upgrade? (2.93? 2.66 octo?)
I've already asked for applecare to be added to the MP and a wireless KB sent out, but a week later and nothing.

Im really disappointed with apple atm, just not on having a £2k machine that I can't actually use properly. I could have built one, saved £1k, overclocked it and very possibly have it working.

Another option is to buy another monitor, which I was thinking about anyway, but thats £500 out of my pocket for something they should fix.

So, what should I do? (And serious comments please :))

Thanks, CR.
 
Feek said:
Is it definitely only machines of your spec that have the problem? If so then I think I'd be pushing for them to swap it for one of a specification which actually works.
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I think its linked to the ATi 4870 TBH. I've found no reports of GT120 pausing.

Sad thing is I could have bought a 1Gb 4870 for the same price and flashed it :rolleyes:

I was tempted to go 2.93 without the 4870 but the 4870 is once of the reasons I bought it in the first place :rolleyes:
 
Adrianr said:
Throw it back at their face and demand a refund whilst you still can. Put the money in an account untill they manage to release one that works. In this time you may realise you don't actually want to spend £2k on a Mac Pro, and a 1K homebuild (As mentioned in your OP before everyone jumps me) would do what you need just as well. No point having it tie up all that money sat there not working, surely?
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Don't want to do that, I was just making the point ;)

The reason I bought it was for stability and lack of buggyness due to non-standard hardware.
 
Bes said:
Good Lord, you make it sound like PCs crash every five minutes- I don't want to come across as a troll or start an argument, but just to add some balance, not all PCs are buggy due to "non standard hardware". I remember reading another thread of yours where you said you would not trust Windows Vista with your data.... I don't really understand your problem against Windows/ MS PCs here- millions of people all over the world use Windows every day and don't lose/ have data stolen. As far as buginess/ problems go, look at how many problems Apple are giving you!

Me? I'd get a refund, spend £1,000 tops on a Windows/ Linux PC, pocket the difference, and just enjoy using the thing.
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Thanks for the input.

I've been using Windows and PCs side by side since I was 5, that is edging on 15 years ago, I have W7 installed on both my MBP and MP.
And the only reason I have even that installed is there isn't a CAD program that my uni supply for mac and for FS-X/Supreme Commander.

I want a mac. :)
 
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tsinc80697 said:
Get an update or get a refund then buy a 2nd hand late 2008 spec?

Could save the spare cash and a 2x2.8ghz quad 8GB ram 8800GT isn't too slow!
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The 2.66ghz is quicker in single threaded apps than the 2.8 (I use more single threaded apps than anything else).

I'd have to get the 3 or the 3.2 and that would then get me the 2.93 Quad which is quicker than both so buying last gen isn't really what I want to do tbh. I looked into this last time and having four more real cores isn't something that appeals to me atm!

Although I can flash a 4870 1Gb to work in it!
 
EVH said:
Is the mouse plugged in to the USB port on the keyboard? (when using wired)

I generally avoid that, and go straight for a port in the back of the PC/Mac.

Could be the 2.4Ghz spectrum is also congested from the Bluetooth, WiFi etc which is causing the stutters? (the receiver is flooded with interference)

As the issue is clearly random, and if you can repeat the symptoms at an Apple store, my advice would be take it there and demand a refund.
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Put it this way, my USB mighty mouse, bluetooth KB, USB keyboard, 5 year old Microsoft USB mouse all work *perfectly* on the MBP.

They also work perfectly in Windows 7.

Its 100% a OS X driver/system issue.
 
EVH said:
Like I said, if you can prove that the machine is at fault then get it sent back for a refund.

I don't understand why you're putting up with it.. :confused:
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Because what else am I supposed to do?

Then i'll just have 4 1Tb HDs and a 300Gb Velociraptor which contains all my data pretty much unaccessable, (without faffing around with external caddies).

The machine is part of my setup now, there is no refunding.

I don't care atm, don't need the thing, its just sitting there folding. As far as I know there is no fix on the horizon so im going to let it rest until 2 months have pass and then make a (pleasant) complaint and ask for the upgrade to the dual 2.66.

I've emailed [email protected] too but no reply :rolleyes:

Im *not* sending the machine back, its just not an option now.

If I get the 2.66 octo upgrade then i'll just buy a new monitor like I was going to anyway, im seriously tempted with 3 months free to just ditch the 4870 and flash my own.

Edit: Im one of the prefer OS X brigade...
 
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LordSplodge said:
Push and push hard for a FOC upgrade. The situation you are in is simply not acceptable and definitely not from a company that prides itself on customer service.

Oh and be careful sticking your head above the parapet in declaring yourself a preferrer of OS X as you may get the PC brigade saying you'd have been better of with a Dell! :p :D
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I would never buy a dell :/

I'd self build, if I was really desperate! lol

and yes thats what im planning on doing :p
 
mr.sly said:
Surely having a fully functional Mac Pro is worth the hassle of messing around with a few external caddies.
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I've had that once before, it really isn't :p

Plus timemachine would become unusable again, its not worth the hassle.

If they upgrade me I swap the processor tray with the current one, get the new CPUs but keep the machine ID, keeping everything happy!

They have until 1st June, then I will kick up a (polite) fuss.

But it is starting to irritate me, I could have built a quicker, cheaper hackintosh and very possibly have the same issue :rolleyes: or none at all!
 
Well what does refunding do me? I have to then send back my data HD with it.

Im using the time to allow them to fix it, I don't need it until 1st june so it just adds to my ability to say, OI UPGRADE TIME!

Sending it back means I have a pile of HDs and loose 6500PPD of folding time on their behalf :p

Im sure they won't fix it by then, then it will be two months and I will have to ask for a substantial upgrade. 2.93 Quad over 2.66 octo tho...

If they then say, sorry, can't do that. I'll say ok I'll cancel my plans for a MBP update/iPhone update and build a PC instead. Windows 7 has nearly won me over :p
 
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EVH said:
You assume there will be an update in June?

The Mac Pro is usually done 1-a-year.. at least the Intel ones have.

At least you could get a MBP if they offer you a new product :)

MBP + free Windows 7 RC via BootCamp sounds the best option..
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No, I mean I get a processor upgrade. 2.66 quad to 2.66 octo, etc.

I want a desktop and a laptop, and thats the end of it :p
 
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