7700k 4.8Ghz bundle packaging, is this normal?

alex_123_fra · 25 Jan 2017 at 21:45

Agree, terrible packaging. Unlikely to harm the CPU but shows lack of respect for the component and lack effort in taking care of a relatively expensive piece of kit. Good retailers take the feedback, apologize and aim to do better. OCUK have been good with feedback in my experience.

Silent_Scone · 25 Jan 2017 at 21:48

somewhatdamaged said:
CPU packaging is disgraceful, how anyone can defend that is beyond me

If that was an Ebay purchase, i would probably be returning it

Really? Word of advice...don't. You're what's wrong with eBay. Retailer should box the item in the correct sized packaging, but returning a working CPU from an eBay auction on the premise it was packaged like that...

Cringe.

churchhawk · 25 Jan 2017 at 22:04

Silent_Scone said:
Take it you've never bought an OEM CPU before...

Yes I have and it wasn't packed rattling around like that.

From a sole seller I wouldn't prob moan but come on this is from ocuk a huge company.

I'll stick by my opinion and say its very poor packing.

8 Pack · 25 Jan 2017 at 22:23

^^^Which I apologised for, I mean is this thread still really still going strong!!

The CPU was in an OEM NVME drive box so yes too big for the size of the item and not enough foam totally agree. CPU is however working fine and we said it was a mistake........

gavinh87 · 25 Jan 2017 at 22:34

I'm sorry but this cannot be considered a "mistake" I don't know if it was you or warehouse staff that packed this CPU but to call it a mistake is wrong.
A mistake would be forgetting to send out a free game code or a missing manual, something along those lines.

Apache14 · 25 Jan 2017 at 22:54

For the CPU (depending on how much it could move within the box) I would be thinking if any delayed damage to the CPU could have be done (something that would not be seen until after some hours of use... like micro fractures ect.).

I know it's unlikely but in the end your the customer who has brought an expensive bit of kit. No offence to OCUK (best UK based PC component store imo) but this should never happen to any component its not a difficult issue to spot during packing.

Brazo · 25 Jan 2017 at 23:12

The order was packed poorly yes... but come on guys #firstworldproblems! It's hardly worth beating them up repeatedly it's not like the op wasn't entitled to a full refund on grounds as superfluous as the smell of the packaging under the dsr so he had his options!

darket · 26 Jan 2017 at 01:32

gavinh87 said:
I'm sorry but this cannot be considered a "mistake" I don't know if it was you or warehouse staff that packed this CPU but to call it a mistake is wrong.
A mistake would be forgetting to send out a free game code or a missing manual, something along those lines.

Jobsworth Alert !
Jobsworth Alert !

Your not a traffic warden are you ?

Its a cpu , in a slightly oversized box, yet everyone's all 'dramalarm'. Give it a rest.

And for the op, posting this on the open forums rather than in the support section is just plain wrong, if i have any issue i contact the retailer before i would ever consider shaming them on their own forums, very poor show indeed.

garnett · 26 Jan 2017 at 06:19

darket said:
Jobsworth Alert !
Jobsworth Alert !

Your not a traffic warden are you ?

Its a cpu , in a slightly oversized box, yet everyone's all 'dramalarm'. Give it a rest.

And for the op, posting this on the open forums rather than in the support section is just plain wrong, if i have any issue i contact the retailer before i would ever consider shaming them on their own forums, very poor show indeed.

While there may be *something* to this, OcUK should have taken it straight to pm.

I inadvertently posted 2 threads on similar matters. In one I asked for views on a build which included a particular psu . in that thread it looked like I'd spec'ed everything myself. In the other thread where it also came up it was clear OcUK had spec'ed that psu as part of a ready built system.

In the first thread I got lambasted for spec'ing such a bad psu, and was told I was being foolish risking my whole system on such a poor part.

In the other, there were comments like "trust OcUK", "That psu is absolutely fine" etc etc.

:rolleyes:

gavinh87 · 26 Jan 2017 at 10:13

darket said:
Jobsworth Alert !
Jobsworth Alert !

Your not a traffic warden are you ?

Its a cpu , in a slightly oversized box, yet everyone's all 'dramalarm'. Give it a rest.

And for the op, posting this on the open forums rather than in the support section is just plain wrong, if i have any issue i contact the retailer before i would ever consider shaming them on their own forums, very poor show indeed.

Nope, a maintenance engineer. It's **** poor no matter how you look at it. Given how highly regarded ocuk is, I for one would expect better.
Having " 8 pack approved tax" added to it just makes it that bit worse. People should expect better from the worlds #1.

Boomstick777 · 26 Jan 2017 at 10:40

Apart from maybe the CPU box being the wrong shape everything looks fine here. The AIO rad is totally normal, you always get some bent fins. The OP removed the sticker? So did that himself. CPU works fine so box was ok anyway.

Nothing to see here..

gavinh87 · 26 Jan 2017 at 10:48

Well I guess people are happy paying a premium for a 300mhz overclock and having the most expensive component rattling around in a box.

Silent_Scone · 26 Jan 2017 at 10:49

What's a maintenance engineer lol

gavinh87 · 26 Jan 2017 at 11:04

Silent_Scone said:
What's a maintenance engineer lol

Exactly as it says..... Google it.

Silent_Scone · 26 Jan 2017 at 11:09

gavinh87 said:
Exactly as it says..... Google it.

Not sure what that has to do with this. They've apologised for the packaging, but in reality you could likely send that CPU out like that multiple times over and it work just fine.

I design cardboard boxes (packaging engineer), and would have used at least triple walled to send this here box.

gavinh87 · 26 Jan 2017 at 11:23

Silent_Scone said:
Not sure what that has to do with this. They've apologised for the packaging, but in reality you could likely send that CPU out like that multiple times over and it work just fine.

I design cardboard boxes (packaging engineer), and would have used at least triple walled to send this here box.

Are you ok? Should we send help?

Silent_Scone · 26 Jan 2017 at 11:30

gavinh87 said:
Are you ok? Should we send help?

Are you a psychiatrist too?

gavinh87 · 26 Jan 2017 at 11:36

Silent_Scone said:
Are you a psychiatrist too?

Nope, but I am a penguin erector in my spare time.
Not sure what you find funny about what i wrote - he asked if i was a traffic warden I replied no and told him my job title.....

los · 26 Jan 2017 at 12:43

gavinh87 said:
I'm sorry but this cannot be considered a "mistake" I don't know if it was you or warehouse staff that packed this CPU but to call it a mistake is wrong.
A mistake would be forgetting to send out a free game code or a missing manual, something along those lines.

I cant see that they would get 8 pack packing CPU's somehow.

As said though it was poor packaging, but if anything was damaged they would change it, if thats the worst thing that happens, I think they are doing pretty well!

Brazo · 26 Jan 2017 at 14:58

Gavin, give it up, get some perspective in your life.