7800X3D temp concerns

[fortuneseeker]

Long story short(ish) 2 days ago whilst browsing the internet my PC screen went black, all of the RGB was still on inside my PC but the screen was black. I tried to restart my PC but the black screen remained. After checking the graphics card, reseating the RAM and resetting the CMOS I eventually got to the boot screen where I was told I had a CPU Fan speed detection error - I 'ignored' the warning in the BIOS, turned EXPO back on and everything appeared fine.

Yesterday, to make sure I had no temperature issues I used my NZXT Cam app to monitor the temps all day (approx 15hrs of use). Whilst idle/under light use my Ryzen 7800X3D hovered around 30-40 degrees. Whilst gaming, 60-70 degrees. I did unusually have a couple of games crash - I had earlier installed the latest Nvidia driver but it 'hung' before closing properly so I restarted my PC, checked the GeForce app and it told me I had the latest driver so thought nothing more of it until later that night when I was gaming and had 2 games crash on me. Not a huge deal, thats happened before so I used DDU to do a clean install of the graphics driver this morning.

I also checked the Event Viewer and saw that I had a number of errors. I figured that forcing my PC to close multiple times as I tried to fix the problems of the day before had probably corrupted some files, so I entered the following commands in Command Prompt - it did its stuff, I restarted my PC and everything seemed fine;

DISM.exe /Online /Cleanup-image /Restorehealthsfc
/scannow

My PC seems to be working fine now, browsing the internet, using discord, playing games - all fine. Out of interest I checked my PC temps again and found the CPU is now sitting at around 60 degrees idle (even after I turned my PC off for an hour). Whilst playing games, it climbs slightly but no different to yesterdays 60-70 degrees.

TBH I am not very tech savvy, the above problems I solved were with the help of this forum (thanks!) and I am now concerned as to why my CPU is running hotter than it was before. A quick google search tells me that my initial 30-40 degrees idle/light use is about right for the Ryzen 7800X3D and I'm wondering if the Command Prompt stuff I did has changed a setting I need to change back (for example, someone had to tell me to turn EXPO back on after I reset CMOS) or whether there is some other issue I need to get to the bottom of?

Any help/advise would be appreciated.

 

[Mcnumpty2323]

CPU Fan speed detection error
thats not something you tell the bios not to monitor/ignore
unless as i myself tell it to ignore it
you are positive no fan or pump is actually connected to cpu fan header
60c idle is too high
the bios is best place to check cpu temp
as no processes running that can cause the temp to fluctuate
like in windows
watch temp in bios for a few minutes
it should be approx 30--35c
though that could vary depends on ambient temp
and which cpu
if the temp is around that and doesnt keep rising in the bios
after watching for a few minutes its ok

i run dism commands
and sfc /scannow regularly
they wont affect temperature

 

[fortuneseeker]

CPU Fan speed detection error
thats not something you tell the bios not to monitor/ignore
unless as i myself tell it to ignore it
you are positive no fan or pump is actually connected to cpu fan header
60c idle is too high
the bios is best place to check cpu temp
as no processes running that can cause the temp to fluctuate
like in windows
watch temp in bios for a few minutes
it should be approx 30--35c
though that could vary depends on ambient temp
and which cpu
if the temp is around that and doesnt keep rising in the bios
after watching for a few minutes its ok

i run dism commands
and sfc /scannow regularly
they wont affect temperature

I don't know about whats connected to what tbh, Overclockers built the PC. It had been working fine until a couple of days ago (I've had my PC 5 months).

I googled fan detection error and several replies said to set it to ignore in the bios. I was wary of doing that, but someone also told me to do it on this forum - so I did it! But still being very wary, kept the NZXT Cam app open all day and can confirm the temps were stable as quoted above. I have a Kraken Z73 AIO, the fans are working fine. I assume the pump is working else the liquid would get hotter throughout the day? After 15hrs of use yesterday, inc 3-4hrs gaming at night, the liquid temp was only mid 20s.

I have just watched the CPU temp in BIOS for 5 mins, hovered between 35-37 - so thats good!

 

[Mcnumpty2323]

Personally I would never advise someone
To turn on ignore cpu fan warning in their bios
Unless I was totally sure there actually was nothing connected
To it

Would be a bit surprised if ocuk built it
But connected nothing to the cpu fan header
And set ignore cpu fan warning to on
Since any bios update or clear cmos would wipe that setting

However your 35c to 37c in the bios seems ok
My guess there is that 60c idle
May not actually be truly idling
On my asus board if armoury crate service kicks in
As a background process
It can literally send my idle cpu temperature up by 30c
Even though its only using 7% cpu
If you were truly idle at 60c you wouldn't be 60--70c while gaming
It would be much higher
It's actually quite difficult to get these newer multicore cpus
To be totally idle
Booting into safe mode would be another way of seeing it idle
Mid 20s for liquid temperature is pretty much spot on
As you turn on the pc
It will be lower
Rising the longer its on until its heat soaked
Then as long as your fans are capable the temperature will plateau

Bit of a long answer there
But basically don't think the cpu is totally idle
When it's showing 60c at idle
Full load temperature while gaming kind of points to that anyway

 

[fortuneseeker]

Personally I would never advise someone
To turn on ignore cpu fan warning in their bios
Unless I was totally sure there actually was nothing connected
To it

Would be a bit surprised if ocuk built it
But connected nothing to the cpu fan header
And set ignore cpu fan warning to on
Since any bios update or clear cmos would wipe that setting

However your 35c to 37c in the bios seems ok
My guess there is that 60c idle
May not actually be truly idling
On my asus board if armoury crate service kicks in
As a background process
It can literally send my idle cpu temperature up by 30c
Even though its only using 7% cpu
If you were truly idle at 60c you wouldn't be 60--70c while gaming
It would be much higher
It's actually quite difficult to get these newer multicore cpus
To be totally idle
Booting into safe mode would be another way of seeing it idle
Mid 20s for liquid temperature is pretty much spot on
As you turn on the pc
It will be lower
Rising the longer its on until its heat soaked
Then as long as your fans are capable the temperature will plateau

Bit of a long answer there
But basically don't think the cpu is totally idle
When it's showing 60c at idle
Full load temperature while gaming kind of points to that anyway

Thanks for the answer, the longer the better! I don't know much about the inner workings of PCs, so its good to learn a bit when things go wrong.

Just returned from walking my dog, left my PC on with the browser, Steam and Discord open and the CPU temp is now back to mid 30s - so your assumption of a background process bumping the temp up to 60 could make sense. I'll continue to monitor the PC temps for the next few days, it was just a bit unnerving seeing it at 60 degrees when I wasn't doing anything.

Yeah my gaming temps haven't changed, 60-70 yesterday and 60-70 today. And yes the liquid temp starts around 20 degrees and after a few hours gaming peak around 24-25.

Thanks again for the help

 

[Mcnumpty2323]

Yeah could very well be just wasn't truly idle
When you think it is then
Idle temp is a good guideline when you first build/turn on the pc
First thing I ever do on a newly built pc
Before installing windows
Is straight in the bios like i said
couple of minutes will tell you if you have a good mount
and if pumps working if its got one
but once the pc is built and used then full load temperature
is the important one
in my opinion anyway

If your pump had failed
You would know about it very quickly
If its a nzxt AIO i think you can see pump rpm in cam software?

 

[fortuneseeker]

Yeah could very well be just wasn't truly idle
When you think it is then
Idle temp is a good guideline when you first build/turn on the pc
First thing I ever do on a newly built pc
Before installing windows
Is straight in the bios like i said
couple of minutes will tell you if you have a good mount
and if pumps working if its got one
but once the pc is built and used then full load temperature
is the important one
in my opinion anyway

If your pump had failed
You would know about it very quickly
If its a nzxt AIO i think you can see pump rpm in cam software?

Yes, NZXT Cam tells me the pump RPM is between 2100-2200

 

[Mcnumpty2323]

Yes, NZXT Cam tells me the pump RPM is between 2100-2200

a quick google
and it suggests the pump max rpm is 2800
so youre at approx 75%
usually after 75%--80% theres very little gain
since even if the pump circulates it a bit faster
the fans and radiator can only dump X amount of heat regardless
assuming same fan speed of course
if its still not any louder i guess you can up it to 100%
but very likely would see minimal temperature gain

 

[fortuneseeker]

Something is till going wrong

My PC has been fine all day, I did test with a couple of games for 5-10 mins each with no issues, but playing games tonight for a little longer has led to crashing.

I played New World for approx 15 mins and had a crash, immediately started playing again for another 10 mins and had another crash. Then I decided to play Sons of the Forest, again approx 10 mins in and its crashes. I then load up Jedi Survivor and get a black screen during the game loading. The RGB was still on inside my PC but the screen was black. Fortunately the PC restarted ok. I checked the temps after the crashes and they were fine. I think this entire thread has been a bit of a red herring - a background process bumping otherwise good temps.

So I am back to my original issue - a black screen. The first time it happened, the one which caused me the major problem (explained in the OP) occured whilst I was using my browser. Now it is happening during games.

I have used DDU to install my graphics driver and completed a clean install. I have also followed the steps in this thread;

https://answers.microsoft.com/en-us...on-error/31929053-ba06-4838-a005-01a7f21dbb07

I am tempted to format my PC and start again now, but am concerned that will just be a waste of time and there is something else at fault.

 

[Mcnumpty2323]

Looks like the worrys over temperature
We're a different issue then

Could try running memtest
Though need to make a bootable usb
To test it properly

But yes sometimes you just have to
Bite the bullet
And reinstall windows
It's quicker in the long run compared to trying loads
Of different things
Or if you have a spare hard drive install a 2nd windows
I always have 2 drives each with windows on there
The 2nd one I install the basics with no
Additional software
Then if I get issue like this where not sure
If its software or hardware issue
I boot of the other drive and see if the issue is replicated or not
It's surprising how many times a game has issues
On my main drive but runs fine on the second
Probably because the main drive has loads of other software installed

 

[fortuneseeker]

https://forums.overclockers.co.uk/threads/7800x3d-temp-con

Looks like the worrys over temperature
We're a different issue then

Could try running memtest
Though need to make a bootable usb
To test it properly

But yes sometimes you just have to
Bite the bullet
And reinstall windows
It's quicker in the long run compared to trying loads
Of different things
Or if you have a spare hard drive install a 2nd windows
I always have 2 drives each with windows on there
The 2nd one I install the basics with no
Additional software
Then if I get issue like this where not sure
If its software or hardware issue
I boot of the other drive and see if the issue is replicated or not
It's surprising how many times a game has issues
On my main drive but runs fine on the second
Probably because the main drive has loads of other software installed

Yeah I think I'm gonna reinstall Windows tomorrow and hope its a software issue, not a hardware problem.

Out of interest I looked at my event viewer and found this (see link) lots of yellow warnings and red errors. I googled a few of the event IDs but I'm getting confused now, probably just easier to reformat and cross my fingers.

https://www.imghost.net/FpdWKFIUocVQZPX

 

[Mcnumpty2323]

Some are looking like nvidia driver
Some to do with m2/nvme
Could still be software issues not hardware
Not really up on event logs must admit
Usually I just figure stuff out without reading them
As sometimes it's windows anyway causing the events

Nowadays with solid state drives
Installing windows is so fast anyway
It's all the software that takes time
Showing my age lol
But I remember 45 minutes to an hour to install windows

 

[fortuneseeker]

Okay so I've reformatted twice now! The first time, it wouldn't let me download windows and do a clean install for some reason - so I picked the one that saves your files etc. Once that finished, I reformatted again, this time it let me wipe my hard drive and download Win11 - figured that if something had been corrupted a clean slate would be the best option.

It has been years since I last reformatted a computer, what do I need to do now? I know need to update windows, install the latest nvidia driver and motherboard drivers, but is their anything else? And do I need to do anything in the BIOS?

Re. the motherboard drivers, I'm guessing I need the following from the Asus Strix b650-a download page; LAN, Wireless, Chipset, Audio, Bluetooth, SATA

and can ignore; VGA, Software & Utilities and Armour Crate

ROG STRIX B650-A GAMING WIFI | Motherboards | ROG United Kingdom

The ROG Strix B650-A Gaming WiFi is a future-forward platform with 12 + 2 power stages, hyperspeed DDR5 memory, and next-gen PCIe® 5.0 storage capabilities. It is equipped with three M.2 slots with heatsinks, a USB 3.2 Gen 2x2 port, WiFi 6E, AI Networking, Two-Way AI Noise Cancelation, and Aura...

rog.asus.com

 

[Mcnumpty2323]

Yeah may as well just go for clean slate

Bios you could probably ignore for now
Though at some point
Can check xmp/expo is enabled on your ram
Asus armoury crate while the idea is good
It tries to do too many things
And is probably the longest install/uninstall
I have ever seen
It also runs a ton of background processes
I hate it but need it installed only to be able
To configure my motherboard oled screen
I definitely would avoid it
Asus AI suite can control fans instead/or bios fan control

Yeah those drivers
Would also do vga so can use the onboard graphics
If there's ever a need

After that I would probably install something like a unigine
Free gpu test
Heaven,valley or superposition
Should be faster than downloading a game
Unless you have your games saved

Ideally an image backup should be made with the basics installed
For future speedy recovery/reinstall including drivers etc
Though that's assuming you have the required storage
To save the backup to

 

[fortuneseeker]

Yeah may as well just go for clean slate

Bios you could probably ignore for now
Though at some point
Can check xmp/expo is enabled on your ram
Asus armoury crate while the idea is good
It tries to do too many things
And is probably the longest install/uninstall
I have ever seen
It also runs a ton of background processes
I hate it but need it installed only to be able
To configure my motherboard oled screen
I definitely would avoid it
Asus AI suite can control fans instead/or bios fan control

Yeah those drivers
Would also do vga so can use the onboard graphics
If there's ever a need

After that I would probably install something like a unigine
Free gpu test
Heaven,valley or superposition
Should be faster than downloading a game
Unless you have your games saved

Ideally an image backup should be made with the basics installed
For future speedy recovery/reinstall including drivers etc
Though that's assuming you have the required storage
To save the backup to

Thanks again for the advice, I've done all of that.

I have also just installed Unigine and run the 4k benchmark test with no problems.

https://freeimage.host/i/JxNOJzF

I guess the real test will come again tonight when I'm gaming - hopefully my games won't crash anymore *crosses fingers*

 

[Mcnumpty2323]

Thanks again for the advice, I've done all of that.

I have also just installed Unigine and run the 4k benchmark test with no problems.

https://freeimage.host/i/JxNOJzF

I guess the real test will come again tonight when I'm gaming - hopefully my games won't crash anymore *crosses fingers*

Fingers crossed for you mate

 

[fortuneseeker]

Nah, still getting crashes.

Played New World for about 45 mins before I had a crash - looked at the event viewer and saw loads of exactly the same error, virtually every minute (see linked image). I googled what it was an it seems to be the same for a number of games, Battle Eye anti cheat. I followed some guides and made the battleeye.exe run in administrator mode and logged back in, but the errors kept happening.

https://freeimage.host/i/Jx4ZMg9

I then played Sons of the Forest for 20 mins before I crashed. Nothing in the event viewer this time?!?

I then went AFK for a while, came back in and my PC was restarting. I again looked at the event viewer and saw multiple errors of differing IDs. (see linked image)

dt

Image dt hosted in Freeimage.host

freeimage.host

All of this is after a reformat and clean install. Any ideas, I'm about out

UPDATE EDIT: Just had another blue screen/restart exactly 30 mins after the first one, at first glance the event viewer log seems every similar

8pm error

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000be (0xffffd4030f3307c8, 0x8a00000000800121, 0xffffa985e311ea90, 0x000000000000000a). A dump was saved in: C:\WINDOWS\Minidump\112923-13265-01.dmp. Report Id: 77729345-424e-4ccb-a6db-a183bf9d6d00.

8:30pm error

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x000000000000001d, 0xffff9586cefbf030, 0xffff9586cefbef88, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\112923-13296-01.dmp. Report Id: ecf934d1-d470-4054-a63e-cbfe7919da76.

 

[fortuneseeker]

Well I've turned EXPO off in the BIOS and had an 2 hours gaming without any problems. I'll test again tomorrow but this is now my latest suspect for what is causing the problems.

If it is, I'm wondering why the problem started with a black screen, then boot screen told me I had a CPU fan speed detection error, followed by all of the random crashes after 5 months of perfect use?

Furthermore, as my PC is only 5 months old could I get replacement parts from Overclockers or do these things just happen? I put a ticket in 3 days ago but its still not been replied to (obv busy due to Black Friday)

 

[LtMatt]

What motherboard are you using and what BIOS version? Which EXPO profile are you running?

 

[Mcnumpty2323]

Leave expo off then
And keep playing see what happens

Are you on the latest bios?
Though would be bit peculiar it was fine 5 months
And expo was on all the time
But bios updates can improve ram stability

Yes these things can just happen
Never say never when comes to computers

If its 5 months old from ocuk
You should have warranty
Though whether that involves returning whole pc
If can't figure out what's at fault
I don't know
Try old fashioned method if no reply from Web ticket
In 1 working day
Phone them

Could also try running memtest
And any diagnostic software for your drives

As ltmatt just asked
Is there more than 1 expo profile?