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970's having performance issues using 4GB Vram - Nvidia investigating

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Bonjour said:
I think NVidia are limiting VRAM usage on the 970 via drivers.
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I can't see them doing this for two reasons;

1) They will have to change all their advertising specs, and what's printed on the box.

2) They've already said there was nothing wrong with the card and it functions as intended... what a joke if they now turn around and LIMIT the card to 3.5GB usage!! Talk about a smack in the face for everyone who bought a 970! That's about a clear an admission as you can get that there IS a problem with the card, and therefore exposes them to all manner of irrefutable accusations and repercussions for mis-selling.
 
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Superb service from OCUK, returned my cards Thursday, new cards Friday, refund already cleared. Five stars from me on trust pilot.

Only thing I didn't realise is how much hotter the 980s are compared to the 970s, G1s were happy in my 540r, SOCs are damn warm, especially the top one.
 
Legend said:
I can't see them doing this for two reasons;

1) They will have to change all their advertising specs, and what's printed on the box.

2) They've already said there was nothing wrong with the card and it functions as intended... what a joke if they now turn around and LIMIT the card to 3.5GB usage!! Talk about a smack in the face for everyone who bought a 970! That's about a clear an admission as you can get that there IS a problem with the card, and therefore exposes them to all manner of irrefutable accusations and repercussions for miss-selling.
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I wonder why I was seeing this with my MSI 970 GTX....



and yet with my KFA2 980 GTX.....



I don't know whey but with Dying Light the 970 seemed to always max out at 3.5GB and yet after changing the card, everything else remained the same, it would fill up the 4GB.
 
CraigGB said:
I've seen so much talk about VRAM lately and is 3.5GB or 4GB enough

one thing I've noticed is a lot of people saying oh what about in the future when VRAM requirements increase as new games come out, however something I haven't seen mentioned is usually for the card you own VRAM usage drops as time goes on and new games come out and this is the explanation! :P

one of the biggest uses of VRAM is AA, it will fill it up a lot, in my experience it is the biggest use by far and when you first get a new card you turn it right up to maximum, however new games come out with better graphics and visual effects so it uses more raw power, however to keep those high framerates but to use the high/max settings as I think most people do you normally drop AA as it also one of the biggest framerate killers so less of that VRAM is used and more raw power is used for the pretties.

in my experience anyway you end up using less VRAM as time goes on as you are turning down the VRAM intensive settings to keep the game looking nice

and then at some point you will eventually upgrade :)
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one of the triggers for the outcry maybe that dying light is the first game I have used where my Vram usage is pretty much pinned at just below 4GB with my 980. Maybe it is streaming textures and will use whatever it can grab.
 
Vimes said:
They are very friendly :)

What are you changing too btw...?
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I really don't know 290X 8GB or 980 GTX, 980GTX is like £100 more but I'm a huge Nvidia fan, until this **** happened

Just waiting on my RMA number in email, how long does it take?

Any recommendations in how to send the item back, courier service?
 
Would it really surprise you given what has gone on?

Also though, could it not be just the inherent different approach of accessing the split VRAM that could be contributing to this?
 
Vimes said:
I wonder why I was seeing this with my MSI 970 GTX....



and yet with my KFA2 980 GTX.....



I don't know whey but with Dying Light the 970 seemed to always max out at 3.5GB and yet after changing the card, everything else remained the same, it would fill up the 4GB.
Click to expand...

I think Nvidia released a new profile (NVidia experience) for dying light that limited the game to only use 3.5gb vram to stop the stuttering and low fps when playing the game.

was mentioned in this post somewhere lol
 
opethdisciple said:
Jeez. Sad state of affairs really if Nvidia are having to intervene like this. :(
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Its so blatantly an issue........and it is quite perplexing that nvidia just cannot fess up

If an architecture dictates that they have to intervene to limit the amount of vram used for a game.....even one game........its quite obvious.....to everyone, that something is not right.

By design or not......it is irrelevant.

TBH, even if nVidia held their hands up and said "ok, ok.....we lied LOTS.....its a problem......here is money/games/whatever" I don't think it would fix their reputation.

I think that is done for the next while until everyone forgets or a new fan base settles again or AMD do something equally ludicrous.
 
Neil79 said:
I really don't know 290X 8GB or 980 GTX, 980GTX is like £100 more but I'm a huge Nvidia fan, until this **** happened

Just waiting on my RMA number in email, how long does it take?

Any recommendations in how to send the item back, courier service?
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I used RM Special delivery before 1:00pm and it cost £11, insured up to £500. The RMA by email was done is minutes but I got told this over the phone anyway.

For me a 290x 8GB I figured would run out of grunt before memory and unless I wanted to go x-Fire, not going to happen, then it wasn't a contender. Overall I seem to have better experiences with NVidia cards.

I just paid the difference and bought a KFA2 980 GTX. For me it worked out fine, not overall happy with the situation but there was little on the red side would entice me and at the end of the day it is what I was left with which counts.

ED209 said:
I think Nvidia released a new profile (NVidia experience) for dying light that limited the game to only use 3.5gb vram to stop the stuttering and low fps when playing the game.

was mentioned in this post somewhere lol
Click to expand...

I only installed the driver and no Ge-force experience etc and this was using the same set of drivers for both cards. But with the 970 it did seem to limit it to 3.5GB and yet use the full 4GB for the 980GTX.
 
Vimes said:
I used RM Special delivery before 1:00pm and it cost £11, insured up to £500. The RMA by email was done is minutes but I got told this over the phone anyway.

For me a 290x 8GB I figured would run out of grunt before memory and unless I wanted to go x-Fire, not going to happen, then it wasn't a contender. Overall I seem to have better experiences with NVidia cards.
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Did you drop the item off at the post office?

Yeh my considering as well with the 290x 8GB, it looks to be slower than the 970 with just more ram, no point downgrading :(
 
Neil79 said:
I really don't know 290X 8GB or 980 GTX, 980GTX is like £100 more but I'm a huge Nvidia fan, until this **** happened

Just waiting on my RMA number in email, how long does it take?

Any recommendations in how to send the item back, courier service?
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I used Royal Mail, wasn't that expensive and if you want OCUK refund up to £11 I believe.

And it depends on how busy they are, Mondays are never a great day for any business's customer service department!

On the card choice, to fully utilize a 8gb 290x you would want two, and if your set on NVidia and want to keep the cost between £200 - 300 then you can get second hand (and sometimes new) 780's and 780ti's for that.
 
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