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970's having performance issues using 4GB Vram - Nvidia investigating

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Decided I'm gonna RMA both 970's.

Gonna order a single 980 later this afternoon, I hope to god this wont affect my 1440P experience maxed out. Any suggestions on the best one? With both 970's I went with Gigabyte G1 Gaming, but with their recent handling of the vram issue I can't say I much trust this company anymore.

To the guys who RMA'd did you send them back in their original packaging? I threw one of the boxes so I would have to send them both back in one box :/.
 
JamesM said:
On the negative side 2nd hand prices of the 970 may not be fantastic with this negativity.
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That's the main issue I think mate that played on my mind. Would the resale value be affected. Of course it would be hard to know in a year or so time. In the end I think the whole negativity swayed me on this. I hadn't experienced the issue as such myself but I could have and whilst I had the chance to get a 980, I took it! Do I regret it, time will tell, but I doubt it :)
 
Unseen said:
Decided I'm gonna RMA both 970's.

Gonna order a single 980 later this afternoon, I hope to god this wont affect my 1440P experience maxed out. Any suggestions on the best one? With both 970's I went with Gigabyte G1 Gaming, but with their recent handling of the vram issue I can't say I much trust this company anymore.
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What most are doing is buying a 980 GTX, awaiting delivery, making sure it works, then sending the 970 GTX back in the new box
 
duggy said:
Please keep the rest of us in the loop.
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Well for you people that wanted updates on my RMA with scam...

They was supposed to email me RMA details on friday, but didnt... so had to contact them again today, and even then they were trying to make me re-spend my money with them, by asking if I wanted to pay more to get another card, but eventually they sent me my email!, only 2 weeks after i first contacted them!.

Never again am I buying from there.

OCUK +5 Stars on trustpilot for your handling of the situation for my other card, and I would tell anyone reading this thread that hasn't yet posted stuff on such review sites to do such.
 
posted both mine off today, bit sad to see them go but gut feeling it was the right thing to do, on the up side i told the mrs ive just exchanged them for a 40" 4k monitor so i wont have to explain where the money came from to buy that, luckily for me she hasnt given any thought to where to money came from to buy the 970's:D
 
Narcosis2009 said:
Well for you people that wanted updates on my RMA with scam...

They was supposed to email me RMA details on friday, but didnt... so had to contact them again today, and even then they were trying to make me re-spend my money with them, by asking if I wanted to pay more to get another card, but eventually they sent me my email!, only 2 weeks after i first contacted them!.

Never again am I buying from there.

OCUK +5 Stars on trustpilot for your handling of the situation for my other card, and I would tell anyone reading this thread that hasn't yet posted stuff on such review sites to do such.
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So the shop that sold you the cards refunds you as a gesture of goodwill and you're taking your custom elsewhere - charming.
 
Ayahuasca said:
Yes, but their customer service is dreadful. Why would you want to risk dealing with a 2 week wait again just for an RMA number:confused:
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Maybe they where waiting for a response from Nvidia.

Either way, the fact they refunded the cards for a issue that is not their cause

and then the customer goes elsewhere - that's poor in my book.
 
varkanoid said:
I think its quite funny people ditching their 970's and still not being happy when they really didnt need to in the first place.
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People are stuck between a rock and a hard place.

If this had come about upon the release of new AMD stuff or Nvidia stuff then it would have made life easier.

Thing is what do people do now? Bite the bullet and reluctantly give more money to Nvidia for what is potentially a very small upgrade (thinking 780Ti to 980 here) or make a switch to AMD and the 290 which some people really do not want to do.

Even if somebody hadn't noticed an issue with their card whilst playing their usual games they still need to think about 2nd hand value down the line (what will this fiasco do to 2nd hand prices) and with the release of DX12 potentially opening up GPUs more to games developers, surely the VRAM flaw will just be made even more obvious.

I was adamant that I would keep my 970 as it has been a fantastic GPU however I have noticed issues when playing COH2 and why should I loose more money if and when I come to move the card on because of something that Nvidia did? At least the 980 is a fully working card and should keep more of it's value later on.
 
RavenXXX2 said:
http://www.anandtech.com/bench/product/1059?vs=1355

It's not slower and that's versus an overclocked 970.
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Yes it is slower @ 1080p 290x 8gb is better for 1440p

8gb 290x
http://www.bit-tech.net/hardware/graphics/2015/01/22/nvidia-geforce-gtx-960-review-feat-asus/6

http://www.tomshardware.co.uk/sapphire-vapor-x-r9-290x-8gb,review-33067-4.html

4gb 290x (Current drivers)

http://www.bit-tech.net/hardware/graphics/2015/01/22/nvidia-geforce-gtx-960-review-feat-asus/6

Tbh for 1080p the 970 is the best card to have if your not having ram issues. 1440p get a 290x or 980gtx or wait to see whats coming soon its easy as that really.
 
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whyscotty said:
So the shop that sold you the cards refunds you as a gesture of goodwill and you're taking your custom elsewhere - charming.
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When you email them and they take over a week to reply you at all, this is bad customer service regardless of your view on the issue in hand or weather its illegal or not to falsely advertise your products is your own opinion. The way they handled the situation was bad, the only "charming" thing is how OCUK have dealt with this issue.

I webnoted OCUK on the same day for my other 970 and got a reply within 1 hour stating that they had received no notice from AIB's/Nvidia yet, but they were aware of the issue. - That alone at least gave me information as a customer, then I took a look here on the forums and the issue was actually being dealt with in a fast and informing way, I could not even get a forum account registered on scams forums, as an admin needed to activate it, and even now that account still has not been registered.
 
JamesM said:
Thing is what do people do now? Bite the bullet and reluctantly give more money to Nvidia for what is potentially a very small upgrade (thinking 780Ti to 980 here) or make a switch to AMD and the 290 which some people really do not want to do.
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Yeah, spot on with that one mate.

Until an 8GB version is released presumably all new games are going to have to be optimised to stay <4GB VRAM which, using Dying Light as an example surely can't happen. It'll start to throttle the industry.

So looking ahead, that's where the Nvidia crowd will be until Maxwell is fully unlocked and we're not limited to a 256 Bus. Presumably the next Titan / Ti iteration...?

Ultimately, further down the line I'm guessing the VRAM issue will become slightly redundant when that wider bandwidth is available and the Maxwell architecture is full fat, big beans.

Right now, whichever top end NVid GPU you look at, everyone is trying to drive at full pelt with the handbrake half locked on.

Edit: I wasn't swearing in that context. Besides, what if I wanted to talk about male chickens? That'd make it a bit awkward?
 
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varkanoid said:
Not true

Why is it then since this started there are no 970's in there for longer than a day yet there are always 290/290x cards in the clearance section ?

In fact it looks like someone bought the 8gb AMD card and then didnt like it for some reason and RMA'd it.
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D'oh d'oh d'oh :)
Mate, you understand meaning of ";-)", don't you ?
 
Narcosis2009 said:
When you email them and they take over a week to reply you at all, this is bad customer service regardless of your view on the issue in hand or weather its illegal or not to falsely advertise your products is your own opinion. The way they handled the situation was bad, the only "charming" thing is how OCUK have dealt with this issue.

I webnoted OCUK on the same day for my other 970 and got a reply within 1 hour stating that they had received no notice from AIB's/Nvidia yet, but they were aware of the issue. - That alone at least gave me information as a customer, then I took a look here on the forums and the issue was actually being dealt with in a fast and informing way, I could not even get a forum account registered on scams forums, as an admin needed to activate it, and even now that account still has not been registered.
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+1

The exact same boat with scam i will be getting a refund and then coming to OCUK ..simple

SCAM = Bad customer service
OCUK = Excellent customer service
 
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