fizzy said:
Been very slow progress with these. Ati first came back with the usual "try checking your gfx settings automated message". I had to respond to the call and say "no it wasn't fixed" otherwise it would have stayed on closed?? A couple of days ago they finally responded to this - by asking me to run a program which creates a report of the drivers etc on my pc. Nothing back as yet.
As for Asus - just got a reply this morning along the lines of "just got this due to a mail system failure"?!?!?!?! They also state that they have tried this on a board and had no problems.... bit tricky to read as its a bit badly written (probably as its not their first language ) and I can't quite figure out whether they want me to respond to it, or if the details have been passed on already...
....so a week later and nothing much to report...
Well, nothing from Asus at all as yet.....
As for ATI - I'm seriously doubting they are going to be able to do anything.
Got at email this afternoon with this response for the ticket/the report I sent them :-
"Connection to the system power supply is required:
450-Watt power supply or greater, 30 Amps on 12 volt rail recommended (assumes fully loaded system)
PCI Express compliant power supply required. Connect directly to the power supply with a 6 pin PCI Express power connector
For CrossFire™: 550 watt power supply or greater, 38 Amps on 12 volt rail
Ensure your power supply meets the requirement.
Bios settings play a big part in system performance. Motherboard manufacturers update their BIOS's from time to time, so it would also be good check for updates. Updates can give enhancements to older BIOS's.
If you have not tried to reinstall the ATI drivers, then please download the latest drivers and proceed to the website below for a complete removal and reinstall of the ATI drivers.
=>
www.ati.com/install
If all fails test the card on a different system."
I have already told them I'm using an FSP Epsilon 700w psu which I bought specifically as its an ATI approved x1900 crossfire psu! Also told them before that I have upraded m/b bios to latest version, using catalyst 6.4 etc - and even done a fresh rebiuld with xp64..... so I told them it all again on a reply to the ticket (which was currently set at "resolved"?).
The last comment I find annoying - I just happen to have loads of £100+ crossfire capable motherboards lying around, obviously.
Already sent my first one back - I can't recall if my first board did this to be honest, I was more concerned with the loud mosfet noise coming from the board.
As I mentioned - I seriously doubt if ati are going to be able to solve this one. Been almost 2 weeks now, and they don't appear to have a clue as to what it could be?? In fact they seem to be going down the road of a "performance problem" rather than a display interference issue. : (
Hoping its not another duff board issue.