Can you please take a picture of the inside of the 8371 mate and let us know if you manage to fit the SSD and also where it goes!?
I fitted a normal SSD in mine by removing the hdd, but I also want 2 hdds in there!
Acer 8371/3810 Owners Thread
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Can you please take a picture of the inside of the 8371 mate and let us know if you manage to fit the SSD and also where it goes!?
I fitted a normal SSD in mine by removing the hdd, but I also want 2 hdds in there!
Absolutely no idea mate 
Only things I can really think of in that situation would be make sure it is firmly connected, make sure you have the latest bios. Is it not appearing in the bios?
Only things I can really think of in that situation would be make sure it is firmly connected, make sure you have the latest bios. Is it not appearing in the bios?
Was nothing at all connected to that particular SATA port? Maybe it needs to be enabled in the bios?
Yes, no one else has tried it yet.
Seriously though, most of us on here didn't even know it was possible to fit 2 hdds in the 8371. BTW did you buy a normal SSD or was it a smaller one? I am sure dragonuk will be along shortly with some suggestions. If the SATA port is there, un-used, and you have plugged the SSD in, it surely has to work. Is there no option in the bios to enable the SATA port?
I am absolutely positive (and probably totally wrong) that you need to find and enable it in the bios. It's in there, keep looking. BTW is there an option for HDD SMART in there?
LOL.
Pictures of the inside please, and where the SSD fits - since I was trying so desperately to help you out!
So is it very easy to fit then? I already bought a normal sized SSD, can these be taken apart and reduced in size or do I need to sell this and buy the smaller version?
The one currently in stock from the 24/7 place doesn't appear to have the ATI HD 4330 gfx card!
HD playback is very good using the onboard gfx.
I did it ages ago and it was fairly straightforward, if you have any problems just let me know.
Check here though:
http://forums.overclockers.co.uk/showpost.php?p=17817665&postcount=2
Well I am back posting in this thread again and for the first time it is not to praise this machine! The screen has just gone dead out of the blue it seems. I can hear windows still starts up but the backlight is completely gone. Browsing the last few pages I have seen others have had similar problems so it seems to be a common fault.
I have spoken to Acer and done as instructed by them, emailed them the invoice over and I have been told to contact them after 1 business day, so I will call them again now on Friday.
How have others found their RMA service?
Will they be bothered that I upgraded the HDD to a SSD? BTW I didn't even mention that to them, didn't see any need too.
I have spoken to Acer and done as instructed by them, emailed them the invoice over and I have been told to contact them after 1 business day, so I will call them again now on Friday.
How have others found their RMA service?
Will they be bothered that I upgraded the HDD to a SSD? BTW I didn't even mention that to them, didn't see any need too.
customer service were very good if you get the details Friday I would say by mid next week it will be back with you. Given you send it off quickly. I would not say they will care. With me and their warranty sticker they said as long as nothing is broken they do not mind them being removed. So I doubt that they will say anything about it as a HD mod does not equal a broken screen. But service is good, better than what a remember from horror days before
That gives me some confidence anyway thanks, I will report back in due course.
Update: They have confirmed it's still in warranty. I just need to ring UPS to collect it now, will give them a call later today.
EDIT: UPS just came by to collect it now at 3pm, an hour after I rang them, not bad!
EDIT: UPS just came by to collect it now at 3pm, an hour after I rang them, not bad!
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Update: Received a text message from Acer today saying the laptop has arrived at their repair centre. I think I may have it back by Tue/Wed at this rate which is very quick considering I first contacted them just 2 days ago!
When I get it back I am considering selling it as it isn't used that often.
When I get it back I am considering selling it as it isn't used that often.
We have had quite a few laptops in this house ie. my brother and sister, and I've never come across this issue before either. How would you normally fix the backlight on a laptop screen, does the whole screen need replacing or is it easily repairable?
Well I should have it back very soon, received an email at 9:30am from Acer saying it's been repaired and shipped.
What happened to it originally and to the second one, and after how long?
Mine has just been returned, very quick service by Acer I have to say. Will test it out this evening when I get home.
Screen seems good as new again, but are Acer replacing them with identical screens because if so, surely the same thing will happen again in a few months?
Lol seriously though, if it happens again I'll be gutted if it's out of warranty. I am gonna try contact Acer for info regarding the replacement screen.
Think I recall someone mentioning they extended the warranty, how much did it cost?
Agreed, just call up Acer. I rang them on Thursday, they picked it up from my house the same day. On Friday I received a text from them saying they have it at their repair centre and on Monday an email saying it's been repaired and shipped, it was back with me Tuesday. All you need to do is provide them with proof of purchase which you should have in your emails to confirm you have owned it less then 1 year.
I had removed and sold the original HDD, and had replaced it with a SSD. They fixed the screen and sent it back exactly as I sent it, you don't even need to back anything up but I probably would just to be safe.