Yeah, my wife put her kindle under a beach towel once and then sat on it and cracked the screen. Got on chat when we got home and they sent her a new one the next day, even though it was about 4 years old.
Oh dear didn't realise Diddums was perma banned. Anyone know what he done to get such a punishment?
Oh dear didn't realise Diddums was perma banned. Anyone know what he done to get such a punishment?
Order all the time with Amazon, never an issue!..
Hooray, now I have my own Amazon delivery horror story.
I buy quite a fair bit off Amazon, and generally have not had any issues. This weekend I ordered over 1k worth of computer upgrades which was supposed to arrive today. I was in the house, and looked at the map when I saw it was the driver was close by, and saw them hover around the area for about 10-15 minutes. Suddenly, I get messages saying "your items have been delivered!". Err...you what? Saw the message saying "this has been left with neighbour (housenumber) (very generic one word name)". No card left for me, nothing. 1k worth of stuff just sitting in someone's house (apparently), when I was standing right next to the door waiting for it to be delivered.
Walked up and down my street in the rain. There is no bloody house number on my/the delivery address street with the house number they said! I did find the same house number down the road, but that was technically another street, and they didn't have it. Must have knocked on about 10 random doors in the vicinity before I gave up and decided to give Amazon a call.
I just can't believe they can say "delivered to John of number 1" with absolutely zero proof and say that's sufficient proof of delivery or that that's enough evidence to the actual recipient.
I should've just gotten it delivered to my workplace like I usually do. Absolutely livid.
I was in the house, and looked at the map when I saw it was the driver was close by, and saw them hover around the area for about 10-15 minutes.
If they haven't delivered it, then get a refund/re-delivery via Amazon chat?
If you were home no reason they should be attempting delivery at a different address, and they should have left you a card to prove they physically reached you.
If Amazon CS don't play ball then email [email protected], that goes to their head office, they will look into it for you properly. Only use that method though if normal chat/support isn't helping.
Well I did call them. They said to wait till tomorrow to see if whoever it was apparently delivered it to comes to drop it off. I'm not holding my breath. After tomorrow I can do the refund/resend thing.
Only thing I noticed is that some of the items were fulfilled by Amazon, not actually sold by them, but these don't have an option to refund or resend, only return? I'm not sure what I'm supposed to do about those. I emailed back after I noticed that, but not sure I'll get any response.
Personally find livechat a lot better than their phone support, ymmv.
Oh dear didn't realise Diddums was perma banned. Anyone know what he done to get such a punishment?
Oh yeah, it's normally a spack out but I can't see anything.
He was one of the good guys also.
Ive spoke to him through email. Sent him a message to come on the IRC chat room but he never come on.
It was because some people didn’t like the truth told to them and he would spaz out at people lol
Alright, calm down, I'm here!
Hooray, now I have my own Amazon delivery horror story.
I buy quite a fair bit off Amazon, and generally have not had any issues. This weekend I ordered over 1k worth of computer upgrades which was supposed to arrive today. I was in the house, and looked at the map when I saw it was the driver was close by, and saw them hover around the area for about 10-15 minutes. Suddenly, I get messages saying "your items have been delivered!". Err...you what? Saw the message saying "this has been left with neighbour (housenumber) (very generic one word name)". No card left for me, nothing. 1k worth of stuff just sitting in someone's house (apparently), when I was standing right next to the door waiting for it to be delivered.
Walked up and down my street in the rain. There is no bloody house number on my/the delivery address street with the house number they said! I did find the same house number down the road, but that was technically another street, and they didn't have it. Must have knocked on about 10 random doors in the vicinity before I gave up and decided to give Amazon a call.
I just can't believe they can say "delivered to John of number 1" with absolutely zero proof and say that's sufficient proof of delivery or that that's enough evidence to the actual recipient.
I should've just gotten it delivered to my workplace like I usually do. Absolutely livid.