AMD R5 3600 dying again?

[UkayJ]

That should rule out the memory being faulty and since it freezes while gaming I'd say it points to the GPU, have you got access to a spare GPU to test?

I do have another RX480 (4GB version) would be a bit of a bugger to change them as my 8GB version has a full cover waterblock on it.

However, considering the cpu just broke doing the exact same thing the replacement is doing, is it not more likely to be the PSU or even the motherboard?

 

[UkayJ]

Ok thanks, I'll try the old GPU when I get chance

 

[UkayJ]

Seems to only be happening during games though.

It happened just once on the desktop and yesterday it froze for a second or two (in a game) then actually recovered!

Just FYI.

 

[UkayJ]

Yes it does! I'll try that thank you!

 

[UkayJ]

Odd one

You discount the gpu but I wouldn't for now

I have an rx580 that does exactly the same and the fix so far was disabling 0 RPM fan mode on it (assume the 480 has a similar setting)

Actually I don't have that setting on mine, thanks though

 

[UkayJ]

I finally have something to go on other than a freeze - BSOD!

While playing Insurgency Sandstorm for about half an hour I got : KERNEL_SECURITY_CHECK_FAILURE

I ran Windbg preview and debugged the Minidump files from the Windows Minidump folder, then copied and pasted the paragraph of information that was the least confusing out of it all :

File1
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffbd051eba1060, Physical Device Object of the stack
Arg3: fffff80539690850, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffbd051ec159e0, The blocked IRP
File2
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffff9a87e8631060, Physical Device Object of the stack
Arg3: fffff80639c90850, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff9a87e8685960, The blocked IRP
File3
KERNEL_SECURITY_CHECK_FAILURE (139)
A kernel component has corrupted a critical data structure. The corruption
could potentially allow a malicious user to gain control of this machine.
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffe88b2e1cd810, Address of the trap frame for the exception that caused the BugCheck
Arg3: ffffe88b2e1cd768, Address of the exception record for the exception that caused the BugCheck
Arg4: 0000000000000000, Reserved

Does any of that mean anything to anyone?

 

[UkayJ]

Driver issue it says but could still be dodgy hardware causing issue. Seeing as how you get no issues with ram at 2400mhz speed it does sound like its ram issue.

I don't recall saying I get no freezes with RAM at 2400MHz and I ran a memtest all night and got 0 errors.

I'll still try the other GPU from 2nd PC when I get chance and hope for no freezes/BSODs.

 

[UkayJ]

I had a similar issue with my Ryzen 5 1600, I used to get random freezes, with no warnings or anything, what solved it was leaving RAM at stock (no XMP, no overclocking, etc) and disabling low power/idle states and using high performance power profile in Windows 10, it's been months since I made these changes and I've had no issues at all. I still left the CPU overclocked though, so that's not the issue.

So yeah, it's most likely the RAM.

I had the Ryzen Balanced profile selected, I now have the Performance profile Active.

I've tried RAM on Auto/stock and PC still froze.

I'm really hoping it's not the GPU because prices are still stupid high! But hopefully I'll find the culprit soon enough, thank you.

 

[UkayJ]

I might try that, I try might disabling Cool N Quiet too to see if that's the cause.

I can now tell if it's going to happen soon because the game is laggy but I can be getting over 100fps and lower than 50ms ping.

However sometimes it appears to be running smoothly then freezes anyway.

 

[UkayJ]

Did you try different gpu?

Doing it right now

 

[UkayJ]

So I've gamed for about an hour and there was no stuttering and no freeze.

Upon taking the gpu out that I'm having problems with I noticed the contacts that plug into the motherboard have what I think is thermal paste on them.

How do I clean that off safely?

 

[UkayJ]

I got a pic of the side I could get to easier, that's just 3 gold contact strips thats cleaned up really good, but the pic isn't very good.

The other side was half of the contact strips, it looked as though it had been slid through the slot and scratched but again, it's cleaned up quite well.

Further testing required but going well so far.. .

 

[UkayJ]

did that goop get into the slot itself?

I'm not sure but if I have that problem again I'll know to check it.

 

[UkayJ]

Well the problem is solved.

Thank you very much for everyones help, apollogies that it was such a noob cause but I can't remember the last time I had the computer apart and could have got the thermal paste on the GPU contacts, its worked fine since then!

Also worth noting though that the exact same symptoms resulted in a dead CPU - very odd!

 

[UkayJ]

must be some skill you got there applying thermal paste to cpu ending up getting it on gpu contacts lol

Haha yep mad skill

A lesson learnt..
I've seen a CPU work fine for everything before with a dGPU, then when it come to using the iGPU it just didn't work, was a single bent pin in the socket..

Things are so bloody tiny these days you have to be very careful building stuff, personally, I always put the CPU into the board and goop and heatsink it before it goes in the case just so you have everything flat when building up and it just gives you room to move things around and test before you case up.

Aye lesson learnt : rather than just wipe it with a paper towel, nail polish remover is a substitute to isopropyl alcahol. If only I did that when I took the gpu apart to clean all the goop out of the waterblock I'd of avoided 2 problems.

 

[UkayJ]

Be very careful with this one, nail polish remover can also have stuff in it for protecting/repairing nails so isn't actually the same as IPA..

Oh OK, Thanks, I'll have to get some IPA then

 

[UkayJ]

i been using brake cleaner for years now. cheapo

Ahh now brake cleaner I've got.

I think the worst side of the GPU's contacts is a scrape rather than thermal paste (I'm sure it was like that when I got it, second hand ofc).

Either way I want to try re-establish its conductivity - will one of those pens do that has electrically conductive ink/paint?

 

[UkayJ]

That'll probably get scratched off, show us a pic, if you can get a clear one

It's actually cleaned up a lot and I can't get it to show on camera.

Its just a different shade where the "scrape" is or was, because as I say it's barely noticeable now.

I'll just leave it, it appears to be working still.

 

[UkayJ]

As long as theres still a track there it'll be fine, as you say, it work, leave it alone and back out of the room slowly..

Hahaha

 

[UkayJ]

update : I was still getting crashes BUT a little different; instead of the screens going off and having to hard reset, it was freezing then giving me a gpu driver crash pop-up so I didn't need to restart.

I updated the BIOS to the latest one - a big jump in versions (not the beta one that's just come out though) and it seems to be running better, no crashes and near perfect gameplay.

Only been about 24 hours but it feels better (like it should) and I'm optimistic.