Antec Core HS / Ayaneo Slide Handheld PC Console (Questions & Support thread)

Having a catch up on this thread as I still hold an interest in PC handhelds even tho I bought a Legion Go over the Hs Core, starting to think I made the right move with the GO. All being said I'm sorry you guys are having trouble with the Core it seemdd like a good deal and a nice unit.

Maybe Antec will build their own handheld and not buy up old stock from Aya or other companys, they cant 100% guarantee quality control otherwise.

Edit, with so many issues being reported I can't help but think these handhelds that Antec got hold of are refurbs as the price they was selling them at was crazy.

I thought you purchased the Antec too as you stated here before the edit..


:confused:

Anyways you avoided a headache it seems and like you said "I guess the great low price is one of them too good to be true moments."

It was too good to be true, not sure what's going on with this. Something is very off and with the amount of issues I have seen with these devices this is not a "small amount of customers facing these issues" ... It's a ridiculous amount and first-hand experience of it as I have turned into support for these devices for the customers and their staff.

Anyways will be avoiding all Ayaneo products from now and any rebrands of their products, this has cost me a lot of time and money now in lost work hours to chasing up DPD on day of delivery that cost me over £30 in phone calls to them to get them to actually deliver this mess, then now paying to repackage it and return it, so far costing me close to £50 in costs and then not counting all the work time lost and the personal time I have invested in these devices helping everyone ..

Tomorrow they are picking the last device up now and I hope no issues with the refund as I will be fuming if they make some excuse as I have all the proof showing Antec was promising us batteries and well here we are still nothing but a promise and was very unhappy after opening the device as I was asked to do that by Antec to get serial numbers off the device and battery to find it marks the seams when doing that and shows clear signs of opening it up now and if the retailer complains about that I will be taking it up with Antec as I was asked by them to do that.

Anyways we will see in next few days the outcome of this return and if this headache is now finally over.:rolleyes:


Worst part now what to replace it with as there is not much else there sensibly priced and specced .. have a Legion Go and has been spotless so far (knock on wood), but want something smaller 6-7" with a 32GB ram and SSD as long as I can replace it don't care on the size, but the RAM is important and sensibly priced for what it is.
 
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@Purgatory still got mine and no issues with battery so far.....(yay!)

However, I'm back and forth from home for a few nights and have it on the dock plugged in via hdmi to a 4k TV, it's only giving me 4:3 aspect resolution options and no sound via hdmi :(
Any ideas? Was planning on watching some stuff on it and a bit of casual gaming, but if I can't get this working then looks like I'll have to lug a desktop pc over here....

Sorry just saw this, did you manage to sort out the issue ?

If not make sure to install the HDMI AMD Driver in the graphics drivers area if missing.

This may explain the audio issue. :- https://community.amd.com/t5/pc-dri...orting-hdmi-audio-drivers-anymore/td-p/364732

and


If you have display issues you can also try this fix that helps revert the drivers back to defaults and removes old cached displays that are not working correctly.



Also make sure to set the correct resolution of the tv once connected in the driver panel or windows display resolution area when plugged in to set it back to a 16:9 desktop resolution and not a 4:3 .


Shout again if you still have problems, also maybe add a screenshot of what the device manger says for audio devices you have when connected to a tv and also the displays showing so shows if it is correctly detecting a tv and same in the amd driver panel and windows display settings.
 
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