Any advice on banking issues

[dlockers]

This thread is quite good

 

[andybird123]

I cancelled a standing order as I was told the entire fees were paid and no further payments were due. However, the standing order still went out.

I reached out to the company concerned but they are saying they do not do refunds bizzarely.

When I spoke to the bank, they are saying I cancelled the standing order on a bank holiday so it didnt get actioned in time although they are saying the payment went out as a faster payment and not standing order.

What are my options here?

Tell them you want to raise a formal complaint, when they respond (if they don't give you back your money anyway) then say you want to escalate it to the ombudsman, if it's less than about £100 then the bank will just refund you the money to save the hassle of having to go through the complaints process

 

[Slam]

this thread is great comedy, keep it going, I'm gonna get popcorn

 

[GGizmo]

they do not do refunds bizzarely.

Or brazzers!?

 

[LuckyBenski]

This thread is quite good

Still missing reactions then?

 

[uber soldat]

Always choose the place where you bank carefully, otherwise things could get messy.

 

[Philtor]

Standing orders kids… don’t do it.

 

[mattyfez]

Standing orders kids… don’t do it.

It's something only top revenue earners would understand... Or something.

 

[slinxy]

It's something only top revenue earners would understand... Or something.

yeah I actually thought this initially, so it does not affect high earners?

 

[jeffspuds]

The replies haha

 

[dlockers]

Still missing reactions then?