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Any official word on the GTX 970/980 coil whine?

Fleshwerk

Fleshwerk

Fleshwerk

Associate
Joined
4 Jun 2014
Posts
108
As you are the no.1 supplier of many brands of these cards, have you been in contact regarding the well known coil whine issue?

Many of us build systems on the concept of silence, a lot of games we play aren't GPU intensive so the fan speed runs at low RPM, but the electric buzzing can be heard clearly over GPU/system fans.

The cards are fantastic, the electric buzzing/squealing isn't.

I want one of these again asap as they run the games I play on ultra flawlessly, the msi gtx 970(before I RMA'd it) ran WoW a lot smoother and quieter(except for the buzzing) than my r9 290x, both at stock.

Manufacturers can not blame the PSU for this fault if 2 identical cards used on the same PSU emit different levels of coil whine.

How aware are they of this issue?
 
After Gibbo gave the all clear below I applied for RMA for the 3rd time..

Gibbo said:
When you return your card, can you put FAO Gibbo on a bit of paper in the box so I can test it and listen to it please. I'm yet to actually experience cool whine on a 970 that is loud, I heard it extremely faintly on my gigabyte 980 G1 but only when I push the core to 1630MHz. So I'm curious to have a listen. :)
Click to expand...

I got this emil back this morning...

Dear A****** D****,

thank you for your webnote.

Gibbo is a purchaser and does not have anything to do with the RMA's and the RMA department. I will not be arranging an RMA on a graphics card for coil whine. I do apologize for any inconvenience this may cause you but it is not a fault.

Regards,Luke Pointon
Click to expand...
 
Bailey said:
Coil whine in very extreme circumstances is classed as a fault, I have had 100's of conversations with Gibbo and people on the forums regarding whine and it doesn't effect a graphics card's performance in any way, shape or form.

Most high end cards nowadays in fact any graphics card can produce whine when at idle or under load.

To clear things DSR no longer exists, it is now been re named the Consumer Contract Regulations (CCR)

You can read a little bit more on this here:

https://www.gov.uk/government/uploa...-additional-payments-regulations-guidance.pdf

Basically the new rules have put in place to stop some people taking the **** out of returning items back as it does happen everywhere.

Not everyone is like this but its the people who do take the **** which have spoilt it for the rest of the people.

If an item has been used in any way and returned unwanted a deduction can be made up to the contract price of the item itself.

Testing a card for coil whine and performance would really be classed as normal handling as you would need to check the card to make sure it is fine before accepting the item.

Obviously if the packaging was damaged and ripped to shreds a deduction would be made but if it was as new a deduction would more than likely not occur.

Regards

Bailey
Click to expand...

Still a massive grey area. Some people say it's RMA time and others say they refuse to accept an RMA for coil whine as above.
 
almighty15 said:
After Gibbo gave the all clear below I applied for RMA for the 3rd time..



I got this emil back this morning...
Click to expand...


They want nothing to do with the £300 faulty* card you bought of them a week or so ago, this doesn't make me want to buy another one. Mine was RMA'd 2 weeks ago for excessive coil whine.
 
IMO coil whine is absolutely not acceptable. I used to get it on an Inno3D card I OC'd the balls off but only with a hefty OC, at stock and moderate OC it didn't whine so I was happy.
If I had a card that whined at stock I'd be ****ed.
 
I have three.

All three of mine are quiet. What are you people classing as unacceptable? Because you're making yourselves sound slightly daft.

Coil whine is a natural phenomenon, it's not unacceptable at all, get some videos up and lets hear this outrage...

The fantastic irony of it is that in actual fact, your card would be more faulty if it didn't whine.

almighty15 said:
After Gibbo gave the all clear below I applied for RMA for the 3rd time..



I got this emil back this morning...
Click to expand...



lol they don't like it when you try and do their job for them. I've not mentioned this before but a month or two ago when I returned a 4k panel they tried to tell me it was potentially my CPU causing signal issue, I laughed at them and got their back up a bit.

Not sure who it was I spoke to at the time but it was slightly jobs-worth-esque
 
Last edited:
You can fix coil whine with natural cure silicon to the chokes.

All the gpus have coil whine,most of the times you cant hear it.

Also try to burn in the gpu with crysis 1 menu or ftl with 600 fps. Leave it overnight.I fixed my 7970 coil whine this way
 
Silent_Scone said:
I have three.

All three of mine are quiet. What are you people classing as unacceptable? Because you're making yourselves sound slightly daft.

Coil whine is a natural phenomenon, it's not unacceptable at all, get some videos up and lets hear this outrage...

The fantastic irony of it is that in actual fact, your card would be more faulty if it didn't whine.
Click to expand...

I can hear it over my 10 case fans, and even the cooling fans on BOTH my GPU's...

And my GPU's aren't exactly quiet as they're the reference blower style cards.

Running with V-Sync doesn't reduce or stop it in demanding games.
 
There is so much conflicting information flying around I don't think anyone really knows what is going on. It would be great to hear some official word from the manufacturers on where they stand with it. If they are going to fix it or leave it as is etc.

The problem seems quite a widespread one, but really it is hard to tell how many people are affected and who is not. We need a proper poll including each manufacturer with options for coil whine and no coil whine. The existing poll is useless.

It would be good to see the percentage of GPUs affected. If the MSI has a 60% coil whine rate compared to the G1 with 20% for example, it may sway purchasing trends.
 
I shall have words. ;)

I am purchasing manager and part of upper management, people will do as they are told. :)
 
lmao.

Bit like saying "Chief inspector is nothing to do with forensics and I will not be putting this through"

Last time I checked it's not difficult to stand up and ask or in fact just pick up the phone
 
Silent_Scone said:
I have three.

All three of mine are quiet. What are you people classing as unacceptable? Because you're making yourselves sound slightly daft.

Coil whine is a natural phenomenon, it's not unacceptable at all, get some videos up and lets hear this outrage...

The fantastic irony of it is that in actual fact, your card would be more faulty if it didn't whine.





lol they don't like it when you try and do their job for them. I've not mentioned this before but a month or two ago when I returned a 4k panel they tried to tell me it was potentially my CPU causing signal issue, I laughed at them and got their back up a bit.

Not sure who it was I spoke to at the time but it was slightly jobs-worth-esque
Click to expand...

You either have amazing luck, are half deaf, or can't simulate the problem many of us have/had.

We all want the card, no one is saying that they think it's not worth the money, it's the noise that doesn't need to be heard that is causing the uproar - I am not ganking my warranty by applying glue to a brand new card, this is something that should happen in the factory.

I bought 2x z97 systems in the last few months from OCUK, no complaints.

Medium range PSU's are being used as a scape goat, even some platinum superflower users are complaining of coil whine lol.

I'd be daft to presume that everyone's cards are the same as mine, I'd be daft to presume that everyone should have the same level of noise tolerance as mine.
 
old gamer said:
everything ive read about the coil whine seems to be on the 970's, do the 980's suffer with it or are they fine
Click to expand...

had 2 msi gtx 980 gamer, no coil whine. my 7990 had some but to be honest
you had to open the side off case to hear it, if you cannot hear it with case side on and your fans going i would live with it. no big deal, i bet most of your wives whine but you still keep them:D
 
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