Anyone having issues with xbox live?

I have emailed M$ about 3 issues to do with my new Xbox 360, havn't had a reply to any - is this normal?

Perfectly. Considering they'll be getting hundreds if not thousands a day from irate gamers to spam, anything, either they'll mass email an apology, ignore them or simply archive them.

May help if you do some digging on the Xbox.Com forums and get a reps name and email them direct ;)
 
Perfectly. Considering they'll be getting hundreds if not thousands a day from irate gamers to spam, anything, either they'll mass email an apology, ignore them or simply archive them.

May help if you do some digging on the Xbox.Com forums and get a reps name and email them direct ;)


lol - like it.

Will try phoning 1st tbh.

U know the back of your controller where the batteries sit in the white clip thing ...well mine's broken and I rang when I first got it and the guy said he couldnt send me one as I'm not in warranty - do you reckon i could get round this somehow?
 
Well my gamertag sig is now showing up as purple and I'm seeing a lot more on this forum so I think it's died :D
 
lol - like it.

Will try phoning 1st tbh.

U know the back of your controller where the batteries sit in the white clip thing ...well mine's broken and I rang when I first got it and the guy said he couldnt send me one as I'm not in warranty - do you reckon i could get round this somehow?

Did you buy it broken? If so, back to the shops with it!
 
Did you buy it broken? If so, back to the shops with it!

yep - well from eGay and I Dont think i'll bother going back to the seller. A kind chap from our very forum offered to post me one, but hasn't come yet so i'm either thinking it hasn't come coz of post or he's forgotten. Hoping the former obv!

FStop11 - I bought mine from a popular auction site for £21 for 4200 points which I believe is a stunning deal, hope u can find similar. Code was e-delivered in less than 2 hrs on a bank holiday.
 
yep - well from eGay and I Dont think i'll bother going back to the seller. A kind chap from our very forum offered to post me one, but hasn't come yet so i'm either thinking it hasn't come coz of post or he's forgotten. Hoping the former obv!

FStop11 - I bought mine from a popular auction site for £21 for 4200 points which I believe is a stunning deal, hope u can find similar. Code was e-delivered in less than 2 hrs on a bank holiday.

If it gets emailed then thats all good. Are we talking about the bay though? I don't use that.
 
me too guys, REALLY annoyed with it.

fstop - no i think i got a way better deal than play, and play will send u the physical voucher rather than email u . I think online auction/ private sale is the only way for u to get the code emailed to u asap.
 
A letter of apology has been released. The reward as expected is crap.

http://www.xbox.com/en-US/support/live/serviceissue.htm


Dear Xbox LIVE Members:

During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.

As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank you each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.

At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.

Thank you again for helping make Xbox LIVE everything that it is today!

Sincerely,

Marc Whitten

General Manager, Xbox LIVE

Gamertag: Notwen
 
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