Anyone with Gigaclear?

KIA said:
What was the cause in the past?
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So this time, an engineer (Openreach or Gigaclear) had lifted the distribution point cover on the pavement at the end of the street (probably when doing and install for somebody else) and when the closed it, basically crushed mine and somebody else’s fibre optic cable.

This happened a while ago. First time was just a crap install by a team that included somebody doing on the job training.

This time, the engineer who resolved it said he’s ensured the cabling is no longer in a position to be damaged like that again.
 
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As I’m coming to the end of my initial 18 month contract I’m actually migrating across to Squirrel at the end of the month…no charge for a static IPv4 address and they also provide IPv6 :)
 
Scott C said:
As I’m coming to the end of my initial 18 month contract I’m actually migrating across to Squirrel at the end of the month…no charge for a static IPv4 address and they also provide IPv6 :)
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Squirrel being pushed hard in my area for some reason, despite GigaClear haven't even connected up most of the area yet, don't know anything about them though.
 
Rroff said:
Squirrel being pushed hard in my area for some reason, despite GigaClear haven't even connected up most of the area yet, don't know anything about them though.
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I’ve only read or heard good things about them and my experience of contacting them for the migration etc has been fantastic :)
 
Had it installed for just over a month now, in RG8. Been solid 500/500. A couple of the younger neighbours have had theirs installed for quite bit longer and are happy as well.

Since they laid the cables, Virgin have also rocked up and dug the footpaths up again, but nobody has bought yet.
 
PapaLazaru said:
Had it installed for just over a month now, in RG8. Been solid 500/500. A couple of the younger neighbours have had theirs installed for quite bit longer and are happy as well.

Since they laid the cables, Virgin have also rocked up and dug the footpaths up again, but nobody has bought yet.
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Same story as Papa, I went gigaclear as virgin more expensive, had mine installed since december on the day they said they would turn up and have had no problems. I'm very happy with them.
 
Scott C said:
As I’m coming to the end of my initial 18 month contract I’m actually migrating across to Squirrel at the end of the month…no charge for a static IPv4 address and they also provide IPv6 :)
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So I'm up and running on Squirrel now, it seems Gigaclear messed something up with handing the service over as part of the OTS so it was down for a few more hours than I'd have liked on migration day (but I have FTTC as a backup for anything like this happening anyway....)

I'm having some issues with IPv6 (though I'm not sure if that's my RT6600ax as I'm not using the supplied Zyxel) but otherwise everything seems great :)
 
Hi all,

I have had GigaClear now for 5 yrs as I live in a rural village in Oxfordshire that has 0 other options.

It has generally worked fine for me, however I have some range issues in spots in my house, I am currently running the parent and child Linksys Velop Mesh system (AC2200 / WHW0301 Tri-Band), and I added the same model myself as an additional child, to expand coverage.

I have 2 boys that game a lot and the Wifi loads despite having 600Mbps from the network into the parent, can be limiting. I notice from the above that Gigaclear now supply the MX4200 model (but their own that is stated to be required for the "Gigaclear firmware to work"?!), which is WiFi 6 and so a superior product to my AC2200 model(s).

A few questions to those kind enough to answer and in the know:
1. Would I notice any worthwhile difference between the AC2200 model and the new MX4200? Is WiFi 6 better for range/stability etc than the WiFi 5 I have currently?
2. Can you independently buy newer mesh systems with Gigaclear internet and just plug them in yourself with them working?
3. If 2. answer is yes, what system would / could improve my overall WiFi and internal stability/connections in the house (busy house of 2 boys, multiple devices connecting to WiFi) and/or be superior to the Linksys mesh system?
4. Is it worth asking Gigaclear if they can replace/upgrade my system? However, just about 2 months ago I re-entered into a new 18mo contract, sadly didn't pursue this discussions as it didn't cross my mind...

Thanks for any thoughts/help!
 
bs0jdd said:
Hi all,

I have had GigaClear now for 5 yrs as I live in a rural village in Oxfordshire that has 0 other options.

It has generally worked fine for me, however I have some range issues in spots in my house, I am currently running the parent and child Linksys Velop Mesh system (AC2200 / WHW0301 Tri-Band), and I added the same model myself as an additional child, to expand coverage.

I have 2 boys that game a lot and the Wifi loads despite having 600Mbps from the network into the parent, can be limiting. I notice from the above that Gigaclear now supply the MX4200 model (but their own that is stated to be required for the "Gigaclear firmware to work"?!), which is WiFi 6 and so a superior product to my AC2200 model(s).

A few questions to those kind enough to answer and in the know:
1. Would I notice any worthwhile difference between the AC2200 model and the new MX4200? Is WiFi 6 better for range/stability etc than the WiFi 5 I have currently?
2. Can you independently buy newer mesh systems with Gigaclear internet and just plug them in yourself with them working?
3. If 2. answer is yes, what system would / could improve my overall WiFi and internal stability/connections in the house (busy house of 2 boys, multiple devices connecting to WiFi) and/or be superior to the Linksys mesh system?
4. Is it worth asking Gigaclear if they can replace/upgrade my system? However, just about 2 months ago I re-entered into a new 18mo contract, sadly didn't pursue this discussions as it didn't cross my mind...

Thanks for any thoughts/help!
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Have you considered the possibility of running network cables around your house to create a wired network?

If your kids plays games on consoles or PC wire those, if you have a TV or set top box wire that etc, leave WiFi only for things like smart phones or other similar.

Your problem isn't your internet connection, it's WiFi. WiFi in general just isn't ideal.
 
Just to confirm, how many ethernet ports does the provided router have? It looks like 2 but I guess one is to be connected to the ONT? If so, I'd have to look into using something else as I'm alrady using 2 (and one of those feeds a switch at the other end of the house). Lightspeed is also available but it looks like a similar setup with their router
 
Thanks for the comments. There are 2 ethernet ports and whilst I'm not tech savvy enough to know what ONT means (sorry!) one of those at point of cable coming into the house is used for that. I have a security camera NVR plugged into the other. However, I did buy a network splitter (TP-Link TL-SG105S) recently so I could use the wired option.

The challenge I have is wiring arpind the house, I'm not sure it would be an easy job and not confident to get carpet up and cut into floor boards...but maybe it's not as bad as it seems.

Are those network splitters OK to use or is there significant loss and not worth it over WiFi?
 
bs0jdd said:
Thanks for the comments. There are 2 ethernet ports and whilst I'm not tech savvy enough to know what ONT means (sorry!) one of those at point of cable coming into the house is used for that.
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From google
Gigaclear uses an Adtran unit as its Optical Network Terminal (ONT), which terminates the fiber from the Gigaclear cabinet and provides a copper RJ45 Gigabit Ethernet port for connecting to a customer's router

My sister booked a Gigaclear installation yesterday as BT can only provide 15mb FTTC. She called BT today to give 30 days notice to cancel. They said that they’ve already received notice from Gigaclear to cancel anyway which seems odd since she’s not taking phone with Gigaclear and she’s not got a phone service with BT either. I’ve have assumed they’d just install the fibre and both services would be running concurrently until she cancelled BT
 
No-One said:
From google
Gigaclear uses an Adtran unit as its Optical Network Terminal (ONT), which terminates the fiber from the Gigaclear cabinet and provides a copper RJ45 Gigabit Ethernet port for connecting to a customer's router

My sister booked a Gigaclear installation yesterday as BT can only provide 15mb FTTC. She called BT today to give 30 days notice to cancel. They said that they’ve already received notice from Gigaclear to cancel anyway which seems odd since she’s not taking phone with Gigaclear and she’s not got a phone service with BT either. I’ve have assumed they’d just install the fibre and both services would be running concurrently until she cancelled BT
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The One Touch Switch process rolled out recently, the idea is to make it seamless transferring between suppliers - even if they're not using the same infrastructure. So you just need to tell the new supplier and then this gets communicated to the old one, similar to how you'd switch electricity supplier etc.
 
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I’ve been reading reports that Gigaclear are rolling out ipv6 now. I take it this means that any issues that were caused by cgnat will be a thing of the past?
 
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