Anyone with Gigaclear?

What was the cause in the past?
So this time, an engineer (Openreach or Gigaclear) had lifted the distribution point cover on the pavement at the end of the street (probably when doing and install for somebody else) and when the closed it, basically crushed mine and somebody else’s fibre optic cable.

This happened a while ago. First time was just a crap install by a team that included somebody doing on the job training.

This time, the engineer who resolved it said he’s ensured the cabling is no longer in a position to be damaged like that again.
 
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