Aorus Master / Extreme (3080+3090) Thread

[Don Guido]

The point is pal, the only people here who can really help you with a problem are OCUK themselves. You may not like the answer as regrettably they can't magic more stock out of wishes and feelings but at least you'll have your answer. All I'm saying is, instead of making claims about dodgy deals and nefarious goings-on on a public forum you speak to them. The guys are great and will bend over backwards to help you out wherever and however they can.

We questioned about the 3 aorus xtreme that arrived, only one was sent, 2 were lost internally, as nobody can tell where they are, Gibbo said that the shipment for build is different and does not affect retail. So, 3 arrived, one position was moved. Where are the other 2?
It was questioned directly to them, they don't say. So the thing is not discussion of making the stock appear, is just 2 that were received but disappeared.

 

[Tiny_D]

The point is pal, the only people here who can really help you with a problem are OCUK themselves. You may not like the answer as regrettably they can't magic more stock out of wishes and feelings but at least you'll have your answer. All I'm saying is, instead of making claims about dodgy deals and nefarious goings-on on a public forum you speak to them. The guys are great and will bend over backwards to help you out wherever and however they can.

But its not just me asking is it clearly?

 

[Venara]

But its not just me asking is it clearly?

It's not, but the underlying assumption that they received 3 cards is based on a single forum post by someone who said that a rep on the phone said this to them.
https://www.overclockers.co.uk/forums/threads/aorus-cards.18901549/page-27#post-34120917

There's no guarantee that this is true, whether the rep on the phone actually knew, or that the rep on the phone exactly knew what the cards were for. Could be they received 3 and only 1 was allocated for sales and the other 2 were allocated to system builds and the rep simply lumped them together but didn't elaborate.

It comes down to guesswork and people blaming OcUK for doing something wrong where they may in fact not have done anything wrong. There is simply too little and certainly no verified information out there.

 

[CaptainCook112]

@GIGA-Man any news on 3090 xtreme since the Aorus Uk Twitter account left it off their update?

 

[Tiny_D]

It's not, but the underlying assumption that they received 3 cards is based on a single forum post by someone who said that a rep on the phone said this to them.
https://www.overclockers.co.uk/forums/threads/aorus-cards.18901549/page-27#post-34120917

There's no guarantee that this is true, whether the rep on the phone actually knew, or that the rep on the phone exactly knew what the cards were for. Could be they received 3 and only 1 was allocated for sales and the other 2 were allocated to system builds and the rep simply lumped them together but didn't elaborate.

It comes down to guesswork and people blaming OcUK for doing something wrong where they may in fact not have done anything wrong. There is simply too little and certainly no verified information out there.

So your telling me none of these forum conversations on the overclockers website are heard by anyone working for or in a position @OC to respond or highlight the problems raised?

There has been an awful lot of people the last few weeks complaining at how OC have dealt with customer communication, and every time someone critiques OC it comes across as gritted teeth and how dare we question anything kinda forced response from the company and then threads get locked and vanish, yer that kind stinks tbh.

My personal opinion so far is substandard customer service, and what reads as an over extension of truth around claims of positioning by OC to secure stock and the facts are other place's are shifting more untitts or at least communicating that fact, again communication therin lack of transparency and yes my upfront in full payment of £900 for a product I was expecting sometime around the 17th of September entitles me to some transparency 8 weeks later.

The fact is OverClockers shouldn't have even been advertising the Xtreme and taking money for it on the 17th as it didn't even exist, and had they not done so I would have bought myself an actual real card and be in receipt of it right now.

Am I kinda angry hearing 3 cards dropped and only 1 shipped? True or not dam right, I'm also angry I just got another email telling me my position in the queue hasn't moved after Gigabyte claimed again to ahve shipped products this week again, and Im near the front and others claiming the same card they have moved up at least 1 place the last two weeks.

But what do I know? Nothing because there is no transparency and the management come across as disgruntled we dare to ask, and let me be clear this is not staff or directed at staff they end of the day take a wage and do as instructed.

So anyone else again not moved in the Queue for Aorus Xtreme? Because yet again Aorus/Gigabyte claim to have shipped this week and I haven't moved a place again going into week 9.

 

[Venara]

So your telling me none of these forum conversations on the overclockers website are heard by anyone working for or in a position @OC to respond or highlight the problems raised?

There has been an awful lot of people the last few weeks complaining at how OC have dealt with customer communication, and every time someone critiques OC it comes across as gritted teeth and how dare we question anything kinda forced response from the company and then threads get locked and vanish, yer that kind stinks tbh.

My personal opinion so far is substandard customer service, and what reads as an over extension of truth around claims of positioning by OC to secure stock and the facts are other place's are shifting more untitts or at least communicating that fact, again communication therin lack of transparency and yes my upfront in full payment of £900 for a product I was expecting sometime around the 17th of September entitles me to some transparency 8 weeks later.

The fact is OverClockers shouldn't have even been advertising the Xtreme and taking money for it on the 17th as it didn't even exist, and had they not done so I would have bought myself an actual real card and be in receipt of it right now.

Am I kinda angry hearing 3 cards dropped and only 1 shipped? True or not dam right, I'm also angry I just got another email telling me my position in the queue hasn't moved after Gigabyte claimed again to ahve shipped products this week again, and Im near the front and others claiming the same card they have moved up at least 1 place the last two weeks.

But what do I know? Nothing because there is no transparency and the management come across as disgruntled we dare to ask, and let me be clear this is not staff or directed at staff they end of the day take a wage and do as instructed.

So anyone else again not moved in the Queue for Aorus Xtreme? Because yet again Aorus/Gigabyte claim to have shipped this week and I haven't moved a place again going into week 9.

Hey man, I'm not saying you're wrong or that I'm on OcUK's side or anything like that. There's an awful lot of angry in your post and I get it, but please don't direct it at me. All I did was point out that we lack information to draw any useful conclusions and that the whole issue around 3 cards arriving is speculation at best.

I am fully with you on your other points. There should have been more communication from OcUK's side and it's not unreasonable to request that after 4 weeks of waiting with only 1 card actually shipped.

I'm surprised you got a queue update email today. They're not due until tomorrow and I'm in the queue for the 3080 Aorus Extreme myself (#36) and have not received one.

 

[dave_wood430]

I cancelled my 3080 Xtreme pre order today, i was number 54 in the queue.

I got my hands on an 3070 MSI Gaming Trio X today, this will do me as a temporary card until i can get hold of either a 6900XT or an RTX 3080ti (whenever it's released).

 

[fx1]

well i got my xtreme and the other retailer had them and didnt even list for sale or preorder. i think also had 3 units.

i think i only got mine due to the fact the warehouse ships if its in stock. I was only expecting to get put on the list.

Makes me wonder why they were holding them back.

 

[Ephumuris]

We taking bets on how many Aorus Master 3080 cards will arrive this week?

I'm 31st in the queue still. I'm betting no more than 15 at the absolute max. But likely less than 10.

 

[CaptainCook112]

@Gibbo said some gigabyte 3090’s due end of next week. Hope it’s the xtreme.

 

[Don Guido]

We taking bets on how many Aorus Master 3080 cards will arrive this week?

I'm 31st in the queue still. I'm betting no more than 15 at the absolute max. But likely less than 10.

Well, being said SMALL amount, we expect to go forward at least 10 slots on the queue.
otherwise his post does not make any sense.

But since he said, small amount of MOST 3080s, he can later come back and say, for aorus cards was just very small (01 units) quantity.

Just to make it clear and so I am clear on it

Very small = Less than 10 units
Small = 10-30 units
OK = approx 50 units
Large = 75-100 units
Very large = 100+
Dream = 250+

Let me paraphrase Don Corleone:
Someday, and that day may never come, I will call upon you to receive an Aorus Card.
But until that day, accept this vague post as a gift on (almost) Halloween's day. Trick or Treats

 

[morta]

wow.. a lot of people must have canceled or something..My last email about que was on october 23rd. i just got an update email. i went from que postition 130 to 122

 

[Katalyst]

Had a queue update just now for the 3080 Master. 90 --> 87... 6800XT looking better and better tbh.

 

[vargojones]

3080 Master, was at 42 last week and still at 42 this week, so no cancellations this end of the queue.

 

[Venara]

It's all cancellations, no cards shipped. My position didn't change at #36 for the 3080 Xtreme

 

[Katalyst]

Ah, assumed it was maybe a shipment as last time I got the friday weekly update it was later in the evening

 

[Tiny_D]

Thank you for your pre-order for the Gigabyte Aorus GeForce RTX 3080 XTREME 10GB GDDR6X PCI-Express Graphics Card on order 586****.

You are currently in queue position 21

Not moved again.....

 

[Ephumuris]

Yup no change here 31 to 31.

Zero cards this week

 

[adybrown]

So Aorus UK on Twitter said there was a shipment this week for the 3080 Xtreme and OCUK have managed to get none of that?

I went from 4 to 4.. no change.

 

[Don Guido]

@G3N3RIK did you get your shipment? I have moved one slot on 3080 Xtreme, 45 to 44