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Aquiss

beachBOYken said:
Thanks, I have an eero max 7, where would I change the setting is it via the Aquiss website account?
Not sure where I would need to look to see if my router supports it.
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I wouldn't worry about it.

A quick Google either suggests that the Eero defaults to 1500 or you can't manually change it anyway.

As @the-evaluator mentions, you're not going to be missing anything.
 
The spec is RFC 4638, you can search that to learn more but as others have said it's nice to have if the ISP and your router supports it but your not going to notice anything massive. Aquiss have an example of how to enable it on PFSense at the bottom of this page https://support.aquiss.net/en/knowledgebase/article/router-setup-guide-pfsense-2-8 which can be used a rough guide to enable it on other routers if they support it.
 
It's good to enable if you can because you don't then have to mess around with the MTU on downstream devices, VPN tunnels across multiple sites can shift bigger packets etc. Some firewalls are terrible at doing path discovery, Fortinet stuff basically doesn't work with PPPoE.
 
I may have asked this in the past but cant remember, Aquiss supports ipv6, do I need to do anything to enable it or is it all automatic, my devices like my iPhone show ipv4 and ipv6 addresses in the settings so im guessing its enabled by default?
 
beachBOYken said:
I may have asked this in the past but cant remember, Aquiss supports ipv6, do I need to do anything to enable it or is it all automatic, my devices like my iPhone show ipv4 and ipv6 addresses in the settings so im guessing its enabled by default?
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Yes they support it, I dont think you need to do anything on aquiss side but depending on router and setup you may need to enable on router.
Can check if its working here https://test-ipv6.com/
Last time I tried it I had issues with some(rare) websites though so i disabled again. Good chance it was user error and silly DNS things though.
 
meandu229 said:
Yes they support it, I dont think you need to do anything on aquiss side but depending on router and setup you may need to enable on router.
Can check if its working here https://test-ipv6.com/
Last time I tried it I had issues with some(rare) websites though so i disabled again. Good chance it was user error and silly DNS things though.
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Thanks looks like its enabled, got a 10/10 score, though the ISP was wrong it said FASTLY.inc US.
 
Anyone know how long it might take to move a service?

Still waiting on a move date for my house, but it's a new build and has openreach fibre FTTP all ready. Can't afford to not have internet at home until moving.

Also, i've been trying to check availability of business services on the Aquiss website, but the postcode availability checker won't accept any postcodes....not very encouraging.
 
If it's a new build then does it have a postcode yet?

If you can get the ONT serial number and it's physically connected to the PON then usually it can go live in a couple of days.
 
I think mine was next day for going live. Unfortunately we then realised I had a broken ONT and Aquiss to be fair got a Openreach guy out on the double. But a few days for sure.
 
bulldog147 said:
Aquiss just don't care! Worse ISP ever. They never give you any chance to explain!

Avoid it at all cost!
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So lets be clear here. After being with us two times previously and both times departed because the service we provided did not meet your requirements (the latest resulting in us writing off a contract to let you go), a business decision was made that we would not take you on a 3rd time and go through things yet again with you.

This resulted in you demanding to know why we were not taking your application and to hurl abuse at my staff in the process, finally you told us you were writing to your MP to make them tell us you had to join. As a business, regardless of your demands, we have the right to form a contract and therefore a business relationship, we whoever we decide. I refuse to do business with you and the way you have conducted yourself since, it most certainly was the right call.

I'm aware you have gone around overnight and posted 1 star reviews about us. I give you 24 hours to remove said reviews or we will take action to do so.
 
Must be draining having a customer that is never happy and then badmouths your company. If it was just one provider then maybe they would have a point but multiple and then trying to return to a supposedly bad provider for a third time is just ridiculous.
 
Hey guys, Aquiss is a great isp. Best smaller and top quality service. I owe Martin an apology as I was bang out of order on this matter. Hopefully we can move on and forget it for now. I did enjoy my service with Aquiss from SoGEA 80/20 for 12 months and did completed the full contract. I only joined SoGEA because of promotion offer six months half price then revert back to normal price for the remaining 6 months. Then cease the SoGEA because don't need it anymore. Then FTTP come along and join Aquiss for 3 months before Martin release me out of contract because of my issues with full fibre with packet loss as the engineer did swap over new ONT. Moving to other isp with one switch and the packet loss has disappeared.

By the way, I have now removed review of 1 star for Aquiss which it shouldn't have been. So, I have left your good positive review with 5 stars.

I am not going to raise this matter with my local MP. Because it between Aquiss and myself to put matter closed once for all. I do apology with the way if I did upset Aquiss with my badly behaviour and frustration with my full fibre issues which Aquiss was the correct way to say I am sorry there is nothing more they can do with it and release me from contract which I did agree and left Aquiss isp.

Martin Thanks for being my customer over 12 months with Sogea and fttp. It's all my own fault for downfall. Hope we can move on and I will no longer to say any further comment and wish Aquiss isp a success for thevfuture of their own business and apology for the cause I have upset your staff.
 
Would be nice if the discounts could be given to existing customers looking to jump up a tier, I would be switch to 2500 with the discounted pricing.
 
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