I was affected by this too. Speeds were down to around 30Mbps to most destinations (but not all, I still had full speed via Switzerland), and packet loss kept piling up. Seems to be back to normal today touch wood! The spikes after lunch today are me restarting the PPPoE session (and then the router itself, to be safe).
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Another update from Aquiss says the issue is within BT wholesale before handover to Aquiss, and BTw are currently investigating. I must admit, my monitoring (CQM, BQM etc) have never looked better since I restarted my session at lunch time. Very flat latency and no issues to report so far. Let's hope it continues!
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I'm still having the same issue since around 10am. Rebooted the router and ONT, disconnected/connected PPOE to no luck. Waiting to hear back if there's anything else I can do.
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I've had some improvement on the service this morning with no noticeable packet loss, however speeds still appear to be down hovering around 700mbps wired. I'm still connected on the LNS4 network that Martin said was the issue. No amount of reboots and disconnecting/re-connecting PPOE has forced me onto another network (though admittedly I have no idea how it works). Here's my BQM from yesterday into this morning, reminds me when I was on Virgin Media
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Ouch! Mine was nothing like that severe, I just had 'some' packet loss and 30Mbps speeds overnight. This morning's update from Martin/Aquiss suggests they're still waiting on a response and resolution from BTw, so unfortunately it's out of their hands. Give them their due though, as frustrating as it must be, they're posting regular detailed technical updates and chasing it. If it *was* VM, you'd hear nothing about it then log in to see 'Broadband issue in your area. Our engineers are on the way and hope to fix this by {five days time}" and that would be it.I've had some improvement on the service this morning with no noticeable packet loss, however speeds still appear to be down hovering around 700mbps wired. I'm still connected on the LNS4 network that Martin said was the issue. No amount of reboots and disconnecting/re-connecting PPOE has forced me onto another network (though admittedly I have no idea how it works). Here's my BQM from yesterday into this morning, reminds me when I was on Virgin Media
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Nice one thanks. Just done a test looks like it's back to full speed now.
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Back to normal here too. The slight increase in latency around 5pm last night was me doing speed tests and buffer bloat tests.
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I showed my wife the WhatsApp notifications and she was pleasantly surprised that a broadband company has set up something like that and being transparent with their customers. Took the sting away a little of not being able to get Stevie Nicks tickets on Wednesday due to no internet
We're trying again at 12pm today.
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yeah thats how mine usually is, but today has been bad, il post a screenshot shortly, i setup a unifi UCG over the weekend, maybe there is an issue with that.Mine is as steady as it's ever been recently.
Do you have any form of SQM/QoS enabled? No issues here.this is how its looking at my end on the device. i will try reboot and see what happens.
no i left it default for now just to monitor how it is, never been like this before. reboot didnt really change anything.Do you have any form of SQM/QoS enabled? No issues here.
im trying to enable the bqm so i can eliminate any isp issues
something clearly gone wrong, i dont have time tonight, but tomorrow i will swap the router and see if it still persists, never had anything like this strange. bqm wasnt on before, but thats because i didnt need it, rock stable pings until yesterday. router was installed on saturday.