What kind of insanity is emergency phone insurance? Either they're scamming the people underwriting the insurance policy. Or they're just selling you a phone for £60 and tying you into the contract.
I just signed a new 2 year contract the other week so I couldn't not get the phone replaced. £60 is a bargain to me , I was fully expecting to have to pay retail price on a new one. I have to have orange care added to my account at £6.00 extra a month for a minimum of 3 months but can cancel after that. I may end up keeping the cover though incase it happens again.