If ocuk find that to be within acceptable levels then it means you have to return the monitor under CCR or whatever the new term is but this will be at your own cost and you will have to arrange the shipping/courier yourself too, which can be a right faff and expensive if you have to do it more than once. Also, if you go down the CCR route, you have to wait until you get your refund (or you could just go ahead with another order if you don't mind a sizeable lump sum missing from your account

). Where as if it is just a RMA (under 14 days), ocuk arrange for dpd to collect the monitor, test it themselves and if they decide that isn't acceptable, then they send a new monitor out straight away so you don't have to wait around for 3+ days. If it is over 14 days, then they try to repair the monitor first.