ASUS Rate My Gear Promotion

Grumbledook · 18 Oct 2023 at 21:29

Ah looks like this is a promotion that's still going so I can attempt to get £25 extra back on my new motherboard that I hadn't seen.

So hopefully this thread pays off for me, thanks!

Mcnumpty2323 · 19 Oct 2023 at 02:34

Grumbledook said:
Ah looks like this is a promotion that's still going so I can attempt to get £25 extra back on my new motherboard that I hadn't seen.

So hopefully this thread pays off for me, thanks!

Attempt being the important word
I did 2 cashback
One was the leave a review for £25
Been waiting months now
No payment from asus

ShoutingStone · 21 Oct 2023 at 18:46

Quartz said:
Try contacting the press? Kitguru seem to have a relationship with OCUK, for instance.

I emailed Jays 2 Cents & Gamers Nexus (as they've both had beef with ASUS in the past) but that was a couple of months ago and neither replied

ShoutingStone · 21 Oct 2023 at 18:51

I emailed [email protected] & [email protected] with a veiled threat of progressing this to legal action as its been nearly 6 months now. I got a reply within an hour:
"Hello,

thank you for the email. Our support team is unable to help, we have forwarded your request internally to the correct address and someone should get back to you in the next few days."

That was 11 days ago as of this post

Grumbledook · 21 Oct 2023 at 19:32

Yeah I said attempt due to this thread and also threads elsewhere that came up when I googled to find the site to apply.

ShoutingStone · 23 Oct 2023 at 18:05

ShoutingStone said:
I emailed [email protected] & [email protected] with a veiled threat of progressing this to legal action as its been nearly 6 months now. I got a reply within an hour:
"Hello,

thank you for the email. Our support team is unable to help, we have forwarded your request internally to the correct address and someone should get back to you in the next few days."

That was 11 days ago as of this post

Got a 2nd email today. Exactly the same as the first one but from the other address I mailed. So it would appear neither of the 2 support address' we have are dealing with these rebates

ShoutingStone · 4 Nov 2023 at 08:08

Got my rebate!:
Thank you for contacting ASUS!

We are happy to confirm that your cashback amount was awarded to you on 26.10.2023.

Please accept our apologies for any inconvenience caused.

If you have any queries, please contact our customer service team at: [email protected]

this mail was in reply to my mail i sent giving them 30 days before I involved my solicitor, so maybe that helped

Glad its over. Cant say i'll 'never' buy another ASUS product (If they're genuinely the better product at the best price), but their promotions will never factor into those buying decision again.

Mcnumpty2323 · 4 Nov 2023 at 10:25

Glad you got there in the end
Still not received mine
Perhaps I will try mentioning solicitors
Or the press

And yep
Totally their promotions
Will never be a factor again for me
Or anyone else wants my advice on it

Mick-1965 · 6 Nov 2023 at 12:22

ShoutingStone said:
Thank you for contacting ASUS!

We are happy to confirm that your cashback amount was awarded to you on 26.10.2023.

Please accept our apologies for any inconvenience caused.

If you have any queries, please contact our customer service team at: [email protected]

this mail was in reply to my mail i sent giving them 30 days before I involved my solicitor, so maybe that helped

I got this exact same email this morning as a reply to another enquiry I made 10 days ago.
A little late but yeah ....I finally been paid.....woo bloody hoo

Certainly wont be factoring in any ASUS rebate schemes again when making purchasing decisions.

Hotwired · 6 Nov 2023 at 12:59

That's one way to increase slip when offering rebates, stall it out :eek:

Troezar · 6 Nov 2023 at 14:28

Hotwired said:
That's one way to increase slip when offering rebates, stall it out

Yep that's the only reason they don't offer the "rebate" upfront. I don't like them at all but always pursue them to make sure they pay

Mcnumpty2323 · 8 Nov 2023 at 18:41

Well I finally got one of my 2 cashback today
Who knows when the 2nd will arrive
Paid or not
Still won't recommend asus cashback
To other people after this

Grumbledook · 23 Nov 2023 at 18:57

Just tried to submit my review and the site says "The prize you chose has all been claimed. Thanks for your interest."

Anyone submitted one recently?

Mcnumpty2323 · 23 Nov 2023 at 19:47

Grumbledook said:
Just tried to submit my review and the site says "The prize you chose has all been claimed. Thanks for your interest."

Anyone submitted one recently?

If ocuk are still showing it as a cashback
Send them a Web note
My free game had an expiry date
That had already passed
Sent ocuk a Web note (was in working hours)
Literally replied in 7 minutes sorting it
End of the day
In my book anyway
If ocuk are advertising it
But you can't actually start a claim
Ocuk are responsible
Unlike once it's in asus system