How funny!
I am reading this thread and wondering what the heck people are saying?
I been with BE for several months and they are great!
I've not had any speed issues, I get 7Mbps download and 1Mbps upload, the Be-Box is very cool, never crashes, wireless works well and I was suprised at the range of the WIFI.
The customer service is fine, dunno where people are getting this India thing from? as said their call centre is in Europe and they all got cool names like Vlad, Gregor, Angel etc
I have switched three other people over to BE also and none of them are having any issues.
Recently the DNS business has been a bit substandard but thanks to the folks here on OcUk forums I learns how to TELNET into the BE-Box and manually configure it to use the Open-DNS servers, great stuff.
Online gaming is great although the Be-Box needs some tweaking to avoid lag-spikes and disconnects in STEAM Games (instructions on BE forums). My Average ping on mosy severs is 15ms, 99% of the time I am the first person loaded on a map which is cool.
Be have been doing some maintenance work I think the past few weekends because I have lost service at about 3am in the morning. Once I wake up next day everything is back to normal. This has happened twice.
I'm pretty nOOby at most internet tech, configuring stuff etc but I know what a good service is and I think be is tremendous value for money.
The last person I signed up didn't get free connection though, are they still doing that offer for people now or?