Bebox or Be connection problem?

harris1986 · 27 Dec 2007 at 15:28

ok guys as of recently i've been getting quite a few disconnects with my Be line and lagging out in games aswell as during general web surfing.

my question is will a change in router stop this or is it my Be line causing the problem?

Verbium · 27 Dec 2007 at 15:30

Post your Bebox stats if you can

harris1986 · 27 Dec 2007 at 16:07

i'm going to sound very retarded but could you tell me what, where and how to get it

?

tolien · 27 Dec 2007 at 16:18

Attenuation, SNR margin and the speed your Bebox is connected at would be a start, and they should be shown in the router's web interface.

harris1986 · 27 Dec 2007 at 17:06

i can't seem to find anywhere in my web interface that says it :S

Verbium · 27 Dec 2007 at 17:47

I'm not using the bebox anymore so i hope this will help you as i'm a bit rusty on what the interface looks like.

1) Login to the router
2) Goto the connection tab, you'll see 3 different bits of information (bridge, video and something i think)
3) Scroll through the different types of connections that it provides until you find something that looks like your connection, such as the speed your connected at. Use the detail link at the top of the screen to get more info, it'll help you find the right data.

Hope that helps, as i said i really can't remember the interface lol.

harris1986 · 27 Dec 2007 at 18:12

ahh sorry was being very dumb here it is folks (bit strange as i was sync'd at 14901 down the other day) with fastpath off:

Link Information

Uptime: 0 days, 6:39:35
Modulation: G.992.5 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,300 / 13,901
Data Transferred (Sent/Received) [MB/MB]: 81.50 / 575.48
Output Power (Up/Down) [dBm]: 12.0 / 19.0
Line Attenuation (Up/Down) [dB]: 14.0 / 29.5
SN Margin (Up/Down) [dB]: 6.5 / 6.0
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 280 / 0
FEC Errors (Up/Down): 0 / 539,265
CRC Errors (Up/Down): 400 / 1,300
HEC Errors (Up/Down): 173 / 1,023

Verbium · 27 Dec 2007 at 18:57

Have you tried Fastpath? Your connection looks pretty good and i would put the disconnections down to the Bebox, are there many of you using the internet at once? What games do you play? Source based games lag out using the Bebox but that can be fixed.

If you want to move to a new router than i'd suggest the DG834GT as the wireless is much better than the Bebox and the latest firmware brings in some great stability to Be users. Fastpath also works perfectly with the new firmware so you'll be syncing closer to 17mb i would expect with the netgear

Hope that helps

harris1986 · 27 Dec 2007 at 19:28

hmm could be a lot easier route if i got the netgear

, i play cs 1.6 which is where i mainly find the disconnects but also experience it during web surfing and gerneral internet use.

i have tried fastpath and experienced the same problems so i can't put it down to that

tolien · 27 Dec 2007 at 21:14

Your SNR margin isn't that great (not that it's bad either, it's bang on the default target SNR margin that Be set) - if it fluctuates much it could be the cause of the problem too (though I thought Be had Seamless Rate Adaption enabled), especially if you've lost 1000kbps from your sync rate.

harris1986 · 27 Dec 2007 at 22:53

so what would you suggest if you were in my shoes toilen? suck it and get on or try the netgear834GT?

tolien · 27 Dec 2007 at 23:02

For starters, keep an eye on the SNR margin and see if it fluctuates much - that would be easier if the BeBox supported SNMP (and I dunno if it does).

Verbium · 28 Dec 2007 at 01:03

I know that be do support Seemless rate adaption as i use it through my router. Many people complain about the Bebox though and most experience the same problem as you, if you're unsure on the change then get the netgear from a shop that will allow you to return if you're not happy. Then at least you know which is better and what you would prefer to keep with.

harris1986 · 28 Dec 2007 at 08:35

true, roll on payday and i'l order from oc's as i doubt the men in purple will sell it and that's really the only place around here computer wise.

Verbium · 28 Dec 2007 at 09:34

I think they sell the PN version (for one hell of a stupid price), but meh if you can return it once you know it all works and then order from OcUK then everything is all good

harris1986 · 30 Dec 2007 at 09:51

ordered the netgear GT, is there anything i need to do with it when it arrives or should i just be able to plug her in and away i go?

Verbium · 30 Dec 2007 at 10:57

Just the usual network setup really and then update to the latest firmware from the netgear site. If you think its done its job for you then after that maybe flash to a third party software such as UberGT, you'll be able to start changin your SNR margin then to see if you can squeeze any extra out of your connection

harris1986 · 30 Dec 2007 at 13:11

kool, is flashing to the latest firmware straight forward?

Verbium · 30 Dec 2007 at 14:32

Yeah just goto the router upgrade page and select the file, after about 5 mins its done

Just do it through a cable and not wireless

A2Z · 30 Dec 2007 at 14:41

my bobox kept d/c, well would stop me loading sites, but msn etc would still stay connected, only after a reboot would everything be ok again, would happen about once an hour

yesterday installed my new netgear dg834g that i got for £22 from ebay

and not had a problem since

just follow the instructions on the be forum on how to setup your own router