Being offered a new salary next week - what if I don't agree?

Startup's are great.

I went for a job that was originally pitched at 35k.. At end of probation, I asked for £48k to continue. They agreed...

Very pleased I left working in education :cry:

Don't be scared, if you have proof of what you do for your wage vs what other companies pay for the same work... you never know.
 
Thank you all!

I have all received good advice which is of course, be grateful and thank them for the first figure that comes along. But express I am disappointed in the figure (so not them!). Need to be polite also. :)

Plus confirm I enjoy working for them, want to grow with them and as @mid_gen said above, I want to own CX.

Review is today at 4pm...
 
SideWinder said:
Thank you all!

I have all received good advice which is of course, be grateful and thank them for the first figure that comes along. But express I am disappointed in the figure (so not them!). Need to be polite also. :)

Plus confirm I enjoy working for them, want to grow with them and as @mid_gen said above, I want to own CX.

Review is today at 4pm...
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How did it go?
 
Late to the party but I agree with letting them tell you what they value the role at now. If they had to go to market to fill it again the odds are they would be paying much more than they are now.

You have the experience, knowledge and understanding of the business so I'd like to think they'd try and retain you. Talking about the position and the renumeration objectively can help. I.e. what's fair value.

Confidence is key too. If you don't come across like you believe it, they won't.
 
Will update in the morning don't worry! :)

Quick update - they offered 30k and 1k bonus. They have agreed to review the title as I said it wasn't industry recognised and politely explained my value using examples, honesty and all in a polite, thankful but honest way. Also mentioned London wage and said 35k.

They have said i will be looking the CS team!

Next review is on Tuesday.

Will type more tomorrow though!
 
Morning!

So honestly I think it went well. They were extremely complimenting about my work and said they tried to find faults and the one they could find, I knew it and explained I was told to write something in a certain way and it was from March. :)

They see me as a long term solution for leading the CS team and feel that I can take them in the right direction - which is great. There will be a transition between the current 'lead' and myself over the next few months. I won't be rocking the boat but I do have ideas to help the team.

It was also explained about just how big this year will be for us, how they weren't even sure they would find someone like me but here I am.

When they offered the new position, they provided the title Customer Service Experience Manager, the 1k bonus and 30k which they explained was 20%.

@dLockers - Your post stuck in my head actually for this as after they had finished, I of course said thank you and even fumbled my words a bit (totally by accident!) as I was a bit nervous and said I loved the company but I felt a little bit disappointed in the figure and was looking at something else. They asked and I said 35k. They came back to say it was 20% and I explained, politely, that I was performing at a higher level from the start and briefly touched on my experience from my previous role - to get them out of the mindset.

I also asked if the title was finalised but they said no, open to ideas and also thanked me for my honesty/openness about the situation so I want to push for Customer Experience Manager as I said at the start I wanted to own all parts of the customer experience.

Lastly I added that I knew my value and again care about the business but I also have a lot more to offer that they haven't seen yet. I added a few examples of reports I had created but said this is a glimpse of what I can do for the business/work with you with what you want. I also mentioned London living briefly.

Next review is Tuesday 4pm for them to come back to me with a figure closer to 35k.

I'll be saying, if its not 35k, what did they base it on/can we agree KPIs/success for me to reach this but imply very gently that this is the figure so if it isn't reached, I would keep my options open.

What are your thoughts all for the next meeting? :)
 
Sounds good man..always nice to have a worst case scenario that's 20% on your current :D

Fingers crossed they give you the bump you requested or give you a clear plan to get there.
 
dLockers said:
Then stop talking. Most folk go into verbal diarrhoea at this stage and give ammunition to be knocked down, not because they aren't sure you are worth it, but because you give them doubts about your belief that you are worth it- which then affects their beliefs that you are worth it when they themselves have to justify it to their leadership.
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That is solid gold advice.
 
mid_gen said:
Now is absolutely the time to maximise your salary. I wouldn't think of it in terms of absolute or % payrise....they won't be.
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Unfortunately, that's not necessarily the case, many employers (and recruiters if they start talking about current pay) do:

SideWinder said:
When they offered the new position, they provided the title Customer Service Experience Manager, the 1k bonus and 30k which they explained was 20%.
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Obvs for the employee/candidate you're interested in maximizing things but internally some companies even have specific rules re: internal pay rises - I worked at a place where they were capped at 15% unless you could get sign off. You wouldn't know this unless you needed to, it's not something HR advertises to all employees and some managers weren't aware (one got caught out by it when hiring someone from another (lower) paid team).

Rules like that aren't likely applicable in OP's position in a small company but they're not exactly uncommon HR practice in larger firms - typically they're bypassed by having an MD sign off; which a proactive manager might fight for in advance meaning a good performer can still get a >15% rise totally oblivious to the number of people who had to approve it (especially if they were otherwise underpaid and they're worried about retention).
 
Just out of interest, if they say no to £35k, do you have a plan to fire back at them?
Perhaps rather than it being monetary, is there any sort of share options?

I'd certainly be more impressed and want to stick around if they're not opening up to investors, suggests that they are building something long term rather than trying to 'make' the company look like its worth more than it is so they can sell it on to an investment company, make their chunk of change and then walk away...
 
@Trig - I think I will. I know my value to the business and I have evidence that backs up this. Plus they openly said how highly they think of me and want me to be there for Panda especially for the upcoming year as we're launching a very important product - make or break. I am a very open/polite/warm person by nature so it certainly won't be a very 'direct' response back.

I feel they have said 20% because that is what they have done before but they knew I took a big step down to join them so that is what I politely explained - doing it because I wanted to grow with them/love the brand/enjoy our relationship when we first met in the interview.

I think I would at the minimum ask for KPIs etc to reach 35k and a salary review in 6 months perhaps.

Open to your thoughts too! Need the OCUK guidance as I am new to this. :)
 
I'd try equity, but it doesn't sound like they are what would normally be referred to as a "start-up" they sound more like a regular small company.

Equity is quite standard at startups as part of your compensation (granted options or RSUs as part of your total comp) but small companies on the other hand perhaps won't give any or will allow you to buy tiny amounts via some share scheme etc..
 
dowie said:
I'd try equity, but it doesn't sound like they are what would normally be referred to as a "start-up" they sound more like a regular small company.

Equity is quite standard at startups as part of your compensation (granted options or RSUs as part of your total comp) but small companies on the other hand perhaps won't give any or will allow you to buy tiny amounts via some share scheme etc..
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Ok thanks dowie.

It was discussed 6 months ago (I requested a 6 month review to gain clarity on my progression) and they said they'd like to ensure they know me well enough first which is understandable.
 
I think you already have some great advice in here

If equity is an issue. Then consider the lines of asking for a bonus based on this new launch. They should have some ideal of scale and an estimate of its value.
Put it to them that as the customer experience is critical then your happy to take the difference between your target wage of £35k and your new wage as a variable bonus. The bonus linked directly to the expected sales number, and pro rata from 0% to 200% cap based on the actual sales vs this target.

I think you kind of have done this but try to frame your wanted salary as your target, so give the impression its an aim for you, and ask them how you can get to that target working with them.
"I have a target salary of £35k, I really hope that is achievable working within this business, can we formulate a plan together that will get me to that point within 12 months?" something along those lines. (Assuming they come back offering less than you want/hope)
 
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