BenQ XL2411T Faint Horizontal Lines Across The Screen

Amidar · 30 Jan 2013 at 08:55

I received my Benq XL2411T yesterday and have noticed very faint lines running horizontaly across the screen from the top all the way down to the bottom. Anybody any idea what is causing this & how to sort it out.

Thanks.

Man-Meat · 30 Jan 2013 at 09:41

Amidar said:
I received my Benq XL2411T yesterday and have noticed very faint lines running horizontaly across the screen from the top all the way down to the bottom. Anybody any idea what is causing this & how to sort it out.

Thanks.

I would advise you try and different cable.
If that's the same, try a different graphics card or PC.

Then if you're still experiencing the same problem then RMA it with Overclockers (assuming that's where you purchased it from).

MonsterMoshi · 30 Jan 2013 at 10:18

Are you connecting using VGA?

Amidar · 30 Jan 2013 at 10:23

Will try a new cable.

The cable i need would be a DVI-D Dual link or a DVI-I Dual link?

No i'm connecting via the supplied dual link cable.

Man-Meat · 30 Jan 2013 at 10:44

Amidar said:
Will try a new cable.

The cable i need would be a DVI-D Dual link or a DVI-I Dual link?

No i'm connecting via the supplied dual link cable.

The back of the monitor displays the connector as DVI-D. So a DVI-D Dual Link shall do.

illuz · 30 Jan 2013 at 10:54

Horizontal lines all the way from the top to the bottom?!

man-of-confusion-meme-generator-what-is-this-i-don-t-even-1c5da4.jpg

Haha... Anyway, yeah have you tried another cable? As you have already said it's with the cable supplied I think this might be the monitor issue. Display drivers all up to date etc?

Amidar · 30 Jan 2013 at 11:05

I have ordered a new cable so should be here tomorrow, drivers are all upto date running the latest 13.01 cats.

PCM2 · 30 Jan 2013 at 12:32

What GPU are you using and do you observe the same at 120Hz rather than 144Hz?

Amidar · 30 Jan 2013 at 12:54

PCM2 said:
What GPU are you using and do you observe the same at 120Hz rather than 144Hz?

Using a 7970 Matrix Platinum, happens at both 120 & 144hz.

When viewing the forum which is different shades of blue the lines will appear in a slightly lighter blue to the blue that is been displayed if that makes sense.

Amidar · 30 Jan 2013 at 18:04

PCM2 said:
What GPU are you using and do you observe the same at 120Hz rather than 144Hz?

Seems to be ok in 144hz mode

PCM2 · 30 Jan 2013 at 18:07

I observed something similar when reviewing the monitor. I think it is some sort of bug with certain settings. In my case it went away after fiddling with a few things and it only affected the far left side of the monitor. Try disabling `Instant Mode`, turning the monitor off and on again. See if you still see this pattern. Enable instant mode again if you like.

Amidar · 30 Jan 2013 at 18:21

PCM2 said:
I observed something similar when reviewing the monitor. I think it is some sort of bug with certain settings. In my case it went away after fiddling with a few things and it only affected the far left side of the monitor. Try disabling `Instant Mode`, turning the monitor off and on again. See if you still see this pattern. Enable instant mode again if you like.

Will give that a go, I can't seem to find "Instant Mode"

edit.....found it

kemistry · 30 Jan 2013 at 23:45

I have the same issue, very very faint lines. Just thought it was the screen. On an Nvidia 570 :rolleyes:

kemistry · 30 Jan 2013 at 23:50

Just put it in 120 instead of 144 seems to have sorted it

PCM2 · 31 Jan 2013 at 08:32

kemistry said:
Just put it in 120 instead of 144 seems to have sorted it

I suggested that before but it apparently occurs for him on 120Hz too.

Amidar · 31 Jan 2013 at 19:02

Touch wood...........a new cable seems to have sorted it

Mark Rejhon · 31 Jan 2013 at 20:44

Amidar said:
I received my Benq XL2411T yesterday and have noticed very faint lines running horizontaly across the screen from the top all the way down to the bottom. Anybody any idea what is causing this & how to sort it out.
Thanks.

It seems to be a trait of all BENQ XL2411T monitors, to varying extents, and worse during LightBoost mode. I only see it during LightBoost mode, and mainly in the upper-right area, but very faint and not noticeable at normal view distances, especially when playing games.

SaTrOx · 1 Feb 2013 at 07:55

please delete this message