1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

BenQ XL2730Z Freesync Owners Thread

Discussion in 'Monitors' started by Scramz, Mar 7, 2015.

  1. Relentless81

    Capodecina

    Joined: May 18, 2010

    Posts: 10,481

    Also it has a build date of June 2015, wtf that's ancient. Does that mean it could have V1 firmware?
     
  2. malachi

    Capodecina

    Joined: Jun 27, 2006

    Posts: 10,004

    Location: Earth

    Thanks, I give that a try.

    Did it come from Amazon by any chance?
     
  3. Relentless81

    Capodecina

    Joined: May 18, 2010

    Posts: 10,481

    Cant say because competitors etc

    Its fine though, V2 Firmware and everything works perfectly so far
     
  4. malachi

    Capodecina

    Joined: Jun 27, 2006

    Posts: 10,004

    Location: Earth

    Ok, asking because I had the same issue with them last year. Ordered an item and turned out to be used.
     
  5. Relentless81

    Capodecina

    Joined: May 18, 2010

    Posts: 10,481

    Its definitely not used, looks brand new. Best guess is its old stock which was opened to update the firmware as its BenQ factory tape

    Very pleased with it so far, very well built and no issues after a 2 hour BF4 session, amazed at how my GPU is pushing more pixels but FreeSync makes it feel just as smooth
     
  6. malachi

    Capodecina

    Joined: Jun 27, 2006

    Posts: 10,004

    Location: Earth

    Still not joy :( Monitor still giving me the same issues. Ive left a support ticket with Benq on Thursday but no reply from them yet.

    What is the support like from Benq if I need to send the monitor away?
     
  7. Barrybear

    Hitman

    Joined: Mar 22, 2006

    Posts: 652

    Location: Norfolk

    Finally got my screen back from repair a 3rd time, so far so good.
    RMA opened on the 08/02/2016
    Received monitor 3rd time - 15/04/2016

    Firmware has been upgraded this time and all stats are now at 0 minutes so this is a good sign.

    Really disappointed overall I received little to no communication from Benq with the final repair which took over 2 weeks from pickup to delivery.
     
  8. Barrybear

    Hitman

    Joined: Mar 22, 2006

    Posts: 652

    Location: Norfolk

    They will send a courier (DPD for me everytime) with a replacement refurbished monitor and make a straight swap.

    I didn't want a refurb so requested a repair which is why mine took so long. They did send me a refurbished model as it look so long to repair but it was damaged so had mine repaired.
     
  9. TerminatorUK

    Gangster

    Joined: Feb 19, 2007

    Posts: 282

    Question to all you BenQ XL2730Z owners out there - if you were given the money again, would you re-buy this monitor or something else?

    I'm currently in a situation whereby my BenQ XL2730Z (which I really liked) was damaged in transit during a visit to the Insomnia i57 LAN event and my home insurance has paid out for its replacement in cold hard cash.

    Thing is though, the following irked me slightly:

    - The bottom of the screen looked more washed out than the top. I know that TN panels will show some gamma variation between the top and bottom of the screen, however, I found it made the taskbar in Windows desktop look a bit 'meh' and the icons looked pale and not very nice - I'm not sure if that was just me (my unit did used to have a fair amount of backlight bleed on the bottom edge) or does yours look like that too?

    - I was convinced that I could 'feel' higher input lag with 144hz/freesync enabled when the framerate dropped to 60fps (and therefore 60hz). In the review on TFTcentral here - http://www.tftcentral.co.uk/reviews/benq_xl2730z.htm - it shows that a 'fixed' 60hz refresh does indeed have a much higher input lag but I don't know whether this applies to 144hz/freesync when your framerate drops to 60fps/hz?

    I have also been mulling over various freesync / g-sync 27", 144hz, 1440p, IPS options as well. I already had the Asus MG279Q previously and returned it because I hated the input lag / 90hz limitation with freesync on + backlight bleed in the lower-right corner. I also felt that the difference in response time between the Asus MG279Q and the BenQ XL2730Z was 'significant' and made the use of a 27" monitor for me 'viable'.

    Welcome your thoughts and views....
     
  10. malachi

    Capodecina

    Joined: Jun 27, 2006

    Posts: 10,004

    Location: Earth

    Thanks, had to chase them up once for a reply. Will need to do it again now, 5 days since my phone call and no response :( Benq CS is shocking.

    Yes but not at the £419 I paid for it.
     
  11. Relentless81

    Capodecina

    Joined: May 18, 2010

    Posts: 10,481

    I really like mine but I wouldnt pay more than what I paid and I got it for a very good price
     
  12. DM8104

    Associate

    Joined: Jul 4, 2015

    Posts: 90

    I'm going to have to RMA this monitor. The desktop flickering is even worse now and sometimes the screen goes black, which didn't happen before.

    I've tried a new Displayport 1.2 cable too.

    It doesn't occur at all in 60HZ mode (only in 100, 120 and 144 HZ modes).

    I bought this in November last year from Overclockers, any idea how I should start the RMA process?
     
    Last edited: Jul 2, 2016
  13. Panos

    Perma Banned

    Joined: Nov 22, 2009

    Posts: 13,200

    Location: Under the hot sun.

    Same happened to me. I sent the monitor back for repair, got a refub one and works like a dream.
     
  14. DM8104

    Associate

    Joined: Jul 4, 2015

    Posts: 90

    Oh, that's good to know. :)
     
  15. Dave2150

    Soldato

    Joined: Oct 31, 2002

    Posts: 6,891

    Location: Wales

    I love my 2730z, though if I were completely refunded today I'd spend the extra for a Gsync 1440P/144Hz monitor, simply because AMD have no high performance GPU's available. I'm currently using a 1070 and whilst I lost freesync, I can't really notice the difference as my 1070 runs all the games I play at very high FPS, where freesync/gsync is less noticeable.

    I also bought a Gsync 980M Skylake laptop, over a year ago, which comes with Gsync. I far prefer gsync simply because it works in windowed, windowed fullscreen modes etc, while freesync ONLY works in fullscreen.
     
  16. CaptainRAVE

    Man of Honour

    Joined: Nov 21, 2004

    Posts: 33,636

    I love the monitor, it was a big upgrade for me. I do really like freesync and the picture quality is spot on.

    If I was to buy now? I would probably spend a little more on an ultra wide, possible curved screen.
     
  17. DM8104

    Associate

    Joined: Jul 4, 2015

    Posts: 90

    I've recently had an RMA return and it's now perfect (fingers crossed it lasts that way).

    My current problem is that my 290X is on its last legs (I just can't get it to not overheat, no matter how many times I re-apply the paste etc).

    I want to replace the graphics card, for something that is quieter and still powerful, and ideally faster, but there's not a lot of options.

    One option is the R9 Fury but it is only 4Gb which does concern me long term for 1440P.

    I think a more sane option is to just for a 390 to tie me over to the Vega which now looks around a year way (possibly less).

    Overall, I'm a little disappointed with AMD not to have released a more powerful card next to the 480. Maybe I should buy a 480 but I was hoping to spend under £200 for an 8GB card with an aftermarket cooler, if it's just a card to last around a year.

    If I knew this was going to happen, I would have considered spending more and going the Gsync route.
     
  18. Panos

    Perma Banned

    Joined: Nov 22, 2009

    Posts: 13,200

    Location: Under the hot sun.

    The monitor started playing again :(

    The initial monitor bought, started showing blurry fonts, then next day, it was flickering like mad. That was 8 months after purchasing it.
    Benq sent a refurbished replacement.

    Tonight (9 months later) and as I was playing WOT, fonts became blurry, and screen looks like overscan was activated.

    Tried the HDMI connectors, and is even worst. (I am using DP1.2a certified cable)

    Just in case removed NV drivers, DDU, and installed older drivers. Nothing same issue.
    Is annoying because while gaming the screen is blurry, and while on windows the fonts at 100% are darker and not clear-sharp enough.
    It feels like overscan is on.

    Tried the second installation of windows I have and haven't booted on it months, same issue.

    I would appreciate any assistance to try fix the monitor. I do not have replacement, and been without computer for couple of weeks, going to be a nightmare at best.

    While I do not want to buy a monitor atm, because I was planning to buy a Vive :(

    Any ideas welcomed :)
     
  19. Flanos

    Associate

    Joined: Mar 19, 2015

    Posts: 88

    Location: BenQ XL2730Z

    try the factory reset method ...

    screen off .. hold button 3 + 4 for 5 seconds (from top to bottom) on the screen while powering on try either the menu key on the monitor or the red button on the extender thing,

    go via "CLEAR USER" and press enter/menu on it then power off screen and remove the power cable from the back of the monitor for over 30 seconds .... then try the screen again.

    I always need to use this method if the power goes off while the screen was either on or in stand-by mode.
     
  20. Panos

    Perma Banned

    Joined: Nov 22, 2009

    Posts: 13,200

    Location: Under the hot sun.

    The refub monitor received back in January, doesn't open the factory mode with any key combination. Tried it.
    Bought a cheap LG 25" 2560x1080 to keep as second monitor and going to send he 2730z back for repairs or replacemen