I need to follow my own advice, I'm currently with Shawbrook and they're paying 3.72% but advertising 4.7%.
I just logged in to see a message, "if you want to upgrade to the new rate just send us a message and we'll do the rest"
How about applying the rate automatically.I bet I won't need to apply when they lower the rate.
That's the sort of thing that'll make me cancel an account to be honest.