BT Infinity & FTTx Discussion

Tephnos said:
Well, following on from the quoted post this is what I'm getting day 1:

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It'll go down of course as DLM does its thing no doubt, how much by we'll see.
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Hope you have more luck than me, my phoneline's been out of action entirely since Sunday afternoon. :/ Sorely missing my Infinity now, especially as Three's 3G speeds in my area are equivalent to 56k.
 
TheVoice said:
Hope you have more luck than me, my phoneline's been out of action entirely since Sunday afternoon. :/ Sorely missing my Infinity now, especially as Three's 3G speeds in my area are equivalent to 56k.
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I'm expecting DLM to put me on interleaving tbh and ruin it all. I've had 0 resync errors (FOL, the big one) but I don't know what a healthy number of CRCs are before the DLM has a hissy fit.

How come the phone line went down? Physical fault? At least then you'd get shiny new lines :D
 
Apparently it's a problem at the exchange, supposed to be resolved by tomorrow so we'll see. I'm moving into a flat in Aberdeen next month so at this point I'm more concerned that I won't be able to get FTTC at the new place!
 
TheVoice said:
Apparently it's a problem at the exchange, supposed to be resolved by tomorrow so we'll see. I'm moving into a flat in Aberdeen next month so at this point I'm more concerned that I won't be able to get FTTC at the new place!
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Get it and lose it.

Was it all worth it? :D Have fun with all the crosstalk in Aberdeen.
 
Still monitoring the lines, for some reason after 8PM the CRC errors got much higher (spikes of 100 or so every few minutes). DSL Uptime of 12 hours and 11,364 total CRC errors (most of them coming from 8PM onwards since earlier in the day it was only a few per every few mins).

Guessing it's to do with interference outside the house, like perhaps even the weather changing with the time of day since VDSL is supposedly so sensitive. Not liking it though, considering it might trigger interleaving which will make my pings crap vs ADSL.

However, that being said, LOS alarm errors are still strictly 0. CRCs have never been high enough to actually hurt the connection. Downlink is still 70+ so within margins of what I posted earlier.
 
UTmaniac said:
Signed up today for Infinity 1 + weekend calls, activation a fortnight from today, £10 pcm promo for BB and got phone reduced by paying 12 months up front. BTsport lite online thrown in for free.

Oh and the best bit is, there is ~£115 back via Topcashback (signed up today)! ;)
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I'm signing up for the exact same today.

I looked last month and it was £12.50 pm and £90 ish on topcashback - nice £55 saving just for waiting a few weeks.
 
CaptainRAVE said:
Looking at high speed internet hopefully in our new house. Currently have sky (mainly for the TV). Is it worth switching to BT for the Internet? Is it cheaper or faster?
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Speed should generally be the same although sky were recently told by OFCOM that they have the highest and most consistent speeds at peak times of any of the providers. I'm pretty sure the current offer is free Fibre activation, a reduced twelve month contract and half price for a year at £10 per month. Might even get a line rental discount if you go through to cancellations.
 
Well looking at it sky and bts top speed is 76mb whereas Virgin is 152mb. So might go with Virgin and keep my TV with sky. Decisions decisions! Will phone them all up tomorrow and see what deals they can offer.
 
The question is whether you'll actually see that 152MB and it's also far more expensive. A friend was on Virgins 152 meg and got more than that. From 2am to about 5pm. Then it got slower and slower until around 8-9pm he was lucky to get more than 5! Rampant over subscription in his area which VM knew about, acknowledged and said there were 'no plans' to do anything about in the short term. Be careful what you wish for.
 
MissChief said:
The question is whether you'll actually see that 152MB and it's also far more expensive. A friend was on Virgins 152 meg and got more than that. From 2am to about 5pm. Then it got slower and slower until around 8-9pm he was lucky to get more than 5! Rampant over subscription in his area which VM knew about, acknowledged and said there were 'no plans' to do anything about in the short term. Be careful what you wish for.
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Yup, this is one of my worries and exactly why I posted here for such feedback. Reading around it seems that the area I am moving to suffers from this exact problem. So back to bt vs sky then I guess :)
 
Feek said:
Out of interest, Tephnos, what are you using to monitor the line?
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A hacked HG612 Openreach modem + a program called DSLstats which I have it monitoring the line 24/7 from a laptop connected to the modem.

Errors per day seems to level out around 1400. Now it seems for BT I'm within the limits, as they use the 'fast' limits (speed over quality for gaming), which means I get 2880 ES errors before DLM decides to kick my ass.

Other services like Sky use the 'standard' one which is balance between speed/quality, except you only get 1440 errors before DLM kicks your ass!

So far, so good then.
 
Alex_L said:
I'm now 12 weeks into my BT FTTP saga of having no phone or internet with no end in sight.

Openreach have allegedly been fixing a routing issue (In an FTTP enable block of flats no less) for 10 weeks. The latest debacle is that they said it was resolved, booked a new appointment but between the appointment being booked and today, the fix either broke or was never actually fixed in the first place. To give Openreach credit, they did note this on the system last week after lifting the order block, just unfortunately BT's shambolic processes couldn't take account of said information and pressed ahead with the appointment anyway. Cue engineer turning up today bright and early to say that there is still a routing issue.

So, I will now be taking a 3rd day off work to deal as a result of their bumbling incompetence. If only I could switch to another FTTP supplier.
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Two more weeks have passed and a third failed appointment. Apparently the routing problem that originally prevented it in April and the start of July has still not been resolved after nearly 12 weeks. BT's lack of interest in resolving this is staggering and their staff are beyond useless.
 
Infinity is finally available in my area and my line went live yesterday. So far so good, it seems to be syncing at 80/20 and has been stable so far so hopefully it is going to be OK. Speedtest topped out at 71mpbs so I am pretty happy. Certainly a lot better than the 14mpbs I was getting.
 
Well my phone is working again, still no internet though. Looks like whatever knocked the entire thing out also took out the HomeHub because it won't start up properly and won't show as a wired or wireless network device. New one on its way, means a weekend without usable internet though. :(
 
TheVoice said:
Well my phone is working again, still no internet though. Looks like whatever knocked the entire thing out also took out the HomeHub because it won't start up properly and won't show as a wired or wireless network device. New one on its way, means a weekend without usable internet though. :(
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IMO Don't use the homehub, it's a load of crap.
 
The Home Hub is perfectly fine in my opinion if its used with an Open reach modem. The Home Hub as a WiFi router is more than adequate. The modem on it is utter gash though if the quality of your line isn't great :p
 
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